[{"data":1,"prerenderedAt":943},["ShallowReactive",2],{"help:\u002Fhelp\u002Faccount\u002Fwhen-owneli-closes-a-business":3,"help-all-categories:en":235,"help-cat-articles:\u002Fhelp\u002Faccount\u002Fwhen-owneli-closes-a-business":365,"help-related:\u002Fhelp\u002Faccount\u002Fwhen-owneli-closes-a-business":366,"help-live-topics:\u002Fhelp\u002Faccount\u002Fwhen-owneli-closes-a-business":928,"help-counterparts:\u002Fhelp\u002Faccount\u002Fwhen-owneli-closes-a-business":929},{"id":4,"title":5,"audience":6,"body":7,"category":211,"description":212,"draft":213,"extension":214,"icon":215,"keywords":216,"locale":223,"meta":224,"navigation":225,"order":226,"path":227,"related":228,"seo":230,"sourceHash":231,"stem":232,"translationReviewed":213,"updatedAt":233,"__hash__":234},"help\u002Fhelp\u002Faccount\u002Fwhen-owneli-closes-a-business.md","When Owneli closes a business","clinic",{"type":8,"value":9,"toc":197},"minimark",[10,14,19,54,57,61,68,91,94,98,121,128,132,135,139,146,157,161,166,181,185],[11,12,13],"p",{},"Owneli can close a business on its platform, and reopen it later. Only Owneli can do this, never someone inside the business. While a business is closed, nothing is booked, charged or sent, and nothing is deleted.",[15,16,18],"h2",{"id":17},"what-stops-while-its-closed","What stops while it's closed",[20,21,22,30,36,42,48],"ul",{},[23,24,25,29],"li",{},[26,27,28],"strong",{},"Bookings and payments."," Clients can't book or pay online, and the team can't take payments.",[23,31,32,35],{},[26,33,34],{},"Every public page and link."," The booking site and venue page, the shop, and every link the business sent, such as pay links, booking links, quotes, waitlist offers, gift cards, forms and care pages, show that the business is closed. Kiosk check-in isn't available.",[23,37,38,41],{},[26,39,40],{},"Messages and automations."," No emails, texts, reminders or campaigns go out.",[23,43,44,47],{},[26,45,46],{},"Memberships."," Every running membership is paused, so nobody is billed and no sessions expire.",[23,49,50,53],{},[26,51,52],{},"Owneli's own charges,"," such as messaging top-ups.",[11,55,56],{},"Payouts of money the business already took carry on as usual with the card processor.",[15,58,60],{"id":59},"what-the-owners-and-team-see","What the owners and team see",[11,62,63,64,67],{},"Each owner gets an email, such as ",[26,65,66],{},"Demo Clinic is closed on Owneli",", saying what has stopped and how to contact Owneli support.",[11,69,70,71,74,75,78,79,82,83,86,87,90],{},"When anyone on the team opens Owneli, they see ",[26,72,73],{},"Business closed",", such as ",[26,76,77],{},"Demo Clinic is closed",", with the date Owneli closed it and ",[26,80,81],{},"Nothing has been deleted",". Someone who also works at another business can select ",[26,84,85],{},"Go to"," and that business's name. Everyone can ",[26,88,89],{},"Sign out",".",[11,92,93],{},"To talk about reopening, the business owner contacts Owneli support.",[15,95,97],{"id":96},"what-the-businesss-clients-see","What the business's clients see",[20,99,100,109,115],{},[23,101,102,105,106,108],{},[26,103,104],{},"On any page or link of the business:"," a page such as ",[26,107,77],{},", which says the business isn't taking bookings or payments online right now, and tells anyone with a booking, a gift card or a membership to contact the business directly.",[23,110,111,114],{},[26,112,113],{},"In their account:"," the business leaves their online account while it's closed, and comes back when it reopens.",[23,116,117,120],{},[26,118,119],{},"In search:"," the business doesn't appear in Owneli's search for businesses.",[11,122,123,124,127],{},"When Owneli closes a business, it can also email each client with an upcoming appointment, once per appointment. The email, such as ",[26,125,126],{},"About your appointment with Demo Clinic on"," the date, says the business is closed for now and the appointment may not go ahead as booked, but hasn't been cancelled. It gives the location's phone number, if the business has one, and never says why the business closed.",[15,129,131],{"id":130},"what-is-kept","What is kept",[11,133,134],{},"Everything. Clients, appointments, sales, gift cards, memberships and records stay exactly as they were. Upcoming appointments aren't cancelled.",[15,136,138],{"id":137},"when-it-reopens","When it reopens",[11,140,141,142,145],{},"Owners get an email, such as ",[26,143,144],{},"Demo Clinic is open again on Owneli",", and the business picks up where it left off:",[20,147,148,151,154],{},[23,149,150],{},"Clients can book and pay again, and the team can sign in and work as normal.",[23,152,153],{},"Messages and automations start again. Messages that were due more than a day ago, and reminders for visits that have already passed, aren't sent. Receipts are still sent.",[23,155,156],{},"Memberships paused for the closure resume, with their dates moved forward by the time the business was closed, so members lose no paid time or sessions.",[15,158,160],{"id":159},"common-questions","Common questions",[162,163,165],"h3",{"id":164},"can-we-close-our-own-business","Can we close our own business?",[11,167,168,169,172,173,176,177,180],{},"Not in the app. The business's active owner can ask Owneli: on ",[26,170,171],{},"My profile",", under ",[26,174,175],{},"Account deletion requests",", select ",[26,178,179],{},"Request business closure",". Owneli reviews ownership, billing, balances and record retention first.",[162,182,184],{"id":183},"is-this-the-same-as-access-suspended","Is this the same as Access suspended?",[11,186,187,188,191,192],{},"No. ",[26,189,190],{},"Access suspended"," is about one person's access to a business. A closed business is closed for everyone. See ",[193,194,196],"a",{"href":195},"\u002Fhelp\u002Faccount\u002Faccount-suspended-or-pending-review","Why is my account suspended or pending review?",{"title":198,"searchDepth":199,"depth":199,"links":200},"",2,[201,202,203,204,205,206],{"id":17,"depth":199,"text":18},{"id":59,"depth":199,"text":60},{"id":96,"depth":199,"text":97},{"id":130,"depth":199,"text":131},{"id":137,"depth":199,"text":138},{"id":159,"depth":199,"text":160,"children":207},[208,210],{"id":164,"depth":209,"text":165},3,{"id":183,"depth":209,"text":184},"account","What stops while Owneli has closed a business, what the team and the business's clients see, what is kept, and what happens when it reopens.",false,"md","i-lucide-store",[217,218,219,220,221,222],"business closed","business is closed screen","owneli closed my business","reopen my business","clients cannot book business closed","account closed by owneli","en",{},true,55,"\u002Fhelp\u002Faccount\u002Fwhen-owneli-closes-a-business",[195,229],"\u002Fhelp\u002Faccount\u002Fyour-profile-and-notification-preferences",{"title":5,"description":212},null,"help\u002Faccount\u002Fwhen-owneli-closes-a-business","2026-10-21","U_rc2XWRP4fav22kHfnyNCkMf8RTWI6IxdDIt6ZHZXo",[236,247,256,265,275,285,295,305,315,325,334,344,355],{"id":237,"title":238,"audience":6,"description":239,"extension":240,"icon":241,"locale":223,"meta":242,"order":243,"slug":244,"stem":245,"__hash__":246},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","XWdLlczvAN2WkYFBnnFsRmqcxjJZ2gKwKvv6uq-Vz4E",{"id":248,"title":249,"audience":6,"description":250,"extension":240,"icon":251,"locale":223,"meta":252,"order":199,"slug":253,"stem":254,"__hash__":255},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","z3KR3OktnhLsaie4PXcbGNMx2_qwpSKICgucJhJPImo",{"id":257,"title":258,"audience":6,"description":259,"extension":240,"icon":260,"locale":223,"meta":261,"order":209,"slug":262,"stem":263,"__hash__":264},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"checkout","help\u002Fcategories\u002Fcheckout","d3fGaGbg8UVNzV86Sm3UhMBmMVU5Uq7xuctHaJF8YEg",{"id":266,"title":267,"audience":6,"description":268,"extension":240,"icon":269,"locale":223,"meta":270,"order":271,"slug":272,"stem":273,"__hash__":274},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","dyjAyAySpkmSCM4wiDyiDzqMd8ozhtKDP-iw7hL5GB8",{"id":276,"title":277,"audience":6,"description":278,"extension":240,"icon":279,"locale":223,"meta":280,"order":281,"slug":282,"stem":283,"__hash__":284},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, gift cards & stock","Memberships, packages and gift cards clients spend down over time, plus discounts, products and stock.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","_LyI2n8iDSMGQx_VrxsZYiqFdvhoiBB-wdOVIQERjow",{"id":286,"title":287,"audience":6,"description":288,"extension":240,"icon":289,"locale":223,"meta":290,"order":291,"slug":292,"stem":293,"__hash__":294},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, Planner boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","luSTIvbrxAnMbbljwzuwD35YR2Xq6-n6HziARRXrq14",{"id":296,"title":297,"audience":6,"description":298,"extension":240,"icon":299,"locale":223,"meta":300,"order":301,"slug":302,"stem":303,"__hash__":304},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Invite your team, set working hours and shifts, and handle timesheets, time off, commission and payroll.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","82p-BQ6CYYNNt1GO80K3LXk-zcP5_6Tz-OA8hzQWB0Q",{"id":306,"title":307,"audience":6,"description":308,"extension":240,"icon":309,"locale":223,"meta":310,"order":311,"slug":312,"stem":313,"__hash__":314},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read and export your reports, and grow with campaigns, automations, reviews, loyalty and Oryx.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","8zQ8GEUGer6qaVxqH4V6H7Qa1R1CPcZ1gkGsL74JZSQ",{"id":316,"title":317,"audience":6,"description":318,"extension":240,"icon":319,"locale":223,"meta":320,"order":321,"slug":322,"stem":323,"__hash__":324},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"settings","help\u002Fcategories\u002Fsettings","Rh-1T4iTtJkcK-o-n1olOGqTuFb3u3HsJ3w9anPS5Ak",{"id":326,"title":327,"audience":6,"description":328,"extension":240,"icon":329,"locale":223,"meta":330,"order":331,"slug":211,"stem":332,"__hash__":333},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"help\u002Fcategories\u002Faccount","8rq4IYJIBjfrS6vI3NVuFEa6_2DFJY9hHbhft5lmpYA",{"id":335,"title":336,"audience":6,"description":337,"extension":240,"icon":338,"locale":223,"meta":339,"order":340,"slug":341,"stem":342,"__hash__":343},"helpCategories\u002Fhelp\u002Fcategories\u002Fclasses.yml","Classes","Set up class types and a weekly timetable, run the roster and check-in, and change or cancel a class.","i-lucide-users-round",{},11,"classes","help\u002Fcategories\u002Fclasses","FSCZW6YrpwxAdhnLI0Ifyxs7zSnOE5ugnsH8kDrDi-s",{"id":345,"title":346,"audience":347,"description":348,"extension":240,"icon":349,"locale":223,"meta":350,"order":351,"slug":352,"stem":353,"__hash__":354},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","client","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"book-online","help\u002Fcategories\u002Fbook-online","GGAAKN9iClyv52FA3Er7Af4YQtGbIzTRT303vOeiSB4",{"id":356,"title":357,"audience":347,"description":358,"extension":240,"icon":359,"locale":223,"meta":360,"order":361,"slug":362,"stem":363,"__hash__":364},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","uo0Lw9Pu1VwWJX1_sOT4LXIaNXQ4An31M7StYYHtcBw",[],[367,524],{"id":368,"title":196,"audience":6,"body":369,"category":211,"description":507,"draft":213,"extension":214,"icon":508,"keywords":509,"locale":223,"meta":516,"navigation":225,"order":517,"path":195,"related":518,"seo":521,"sourceHash":231,"stem":522,"translationReviewed":213,"updatedAt":233,"__hash__":523},"help\u002Fhelp\u002Faccount\u002Faccount-suspended-or-pending-review.md",{"type":8,"value":370,"toc":497},[371,374,378,386,390,454,459,463,469,473,477,480,484,487,491],[11,372,373],{},"If you sign in and see one of these screens instead of the app, your password worked but your access to that business is waiting for approval, paused or ended. Here's what each means and what to do.",[15,375,377],{"id":376},"before-you-start","Before you start",[20,379,380],{},[23,381,382,385],{},[26,383,384],{},"These screens are about one business."," If you belong to several, your access to the others isn't affected.",[15,387,389],{"id":388},"what-each-screen-means","What each screen means",[391,392,393,409],"table",{},[394,395,396],"thead",{},[397,398,399,403,406],"tr",{},[400,401,402],"th",{},"Screen",[400,404,405],{},"What it means",[400,407,408],{},"What happens next",[410,411,412,429,441],"tbody",{},[397,413,414,420,423],{},[415,416,417],"td",{},[26,418,419],{},"Waiting on admin approval",[415,421,422],{},"Your account is set up, but the business approves new team members first",[415,424,425,426,90],{},"An admin approves you. The page checks every 30 seconds and lets you in, or select ",[26,427,428],{},"Check now",[397,430,431,435,438],{},[415,432,433],{},[26,434,190],{},[415,436,437],{},"An admin has paused your access. Your record and history are kept.",[415,439,440],{},"An admin restores your access. Ask your manager if you think it's a mistake.",[397,442,443,448,451],{},[415,444,445],{},[26,446,447],{},"Access ended",[415,449,450],{},"You've left the business, or your account was closed",[415,452,453],{},"Contact the business if you think it's a mistake",[11,455,456,457,90],{},"From these screens you can only ",[26,458,89],{},[15,460,462],{"id":461},"check-it-worked","Check it worked",[11,464,465,466,90],{},"Once an admin approves or restores you, the page takes you into the app, usually to ",[26,467,468],{},"Today",[15,470,472],{"id":471},"if-something-goes-wrong","If something goes wrong",[162,474,476],{"id":475},"ive-been-waiting-a-long-time-for-approval","I've been waiting a long time for approval",[11,478,479],{},"Approval needs a person. Remind whoever invited you; the page lets you in as soon as they approve.",[162,481,483],{"id":482},"was-my-work-deleted-when-i-was-suspended","Was my work deleted when I was suspended?",[11,485,486],{},"No. Your appointments, sales and timesheets stay as they were.",[162,488,490],{"id":489},"the-sign-in-page-says-my-account-is-deactivated","The sign-in page says my account is deactivated",[11,492,493,494,496],{},"That's the same as ",[26,495,447],{},". Contact the business; there's nothing to fix on your side.",{"title":198,"searchDepth":199,"depth":199,"links":498},[499,500,501,502],{"id":376,"depth":199,"text":377},{"id":388,"depth":199,"text":389},{"id":461,"depth":199,"text":462},{"id":471,"depth":199,"text":472,"children":503},[504,505,506],{"id":475,"depth":209,"text":476},{"id":482,"depth":209,"text":483},{"id":489,"depth":209,"text":490},"What the Waiting on admin approval, Access suspended and Access ended screens mean, and what to do about each.","i-lucide-lock",[510,511,512,513,514,515],"account suspended","pending review","access ended","locked out of account","waiting for approval","account deactivated",{},50,[519,520,227],"\u002Fhelp\u002Faccount\u002Flog-in-and-reset-your-password","\u002Fhelp\u002Fsettings\u002Froles-and-permissions",{"title":196,"description":507},"help\u002Faccount\u002Faccount-suspended-or-pending-review","JTsM8T60P_xN_XkJcgXt4ewWq1JeRC3s2DDpQwv4I3Q",{"id":525,"title":526,"audience":6,"body":527,"category":211,"description":907,"draft":213,"extension":214,"icon":908,"keywords":909,"locale":223,"meta":919,"navigation":225,"order":920,"path":229,"related":921,"seo":924,"sourceHash":231,"stem":925,"translationReviewed":213,"updatedAt":926,"__hash__":927},"help\u002Fhelp\u002Faccount\u002Fyour-profile-and-notification-preferences.md","Update your profile and personal details",{"type":8,"value":528,"toc":884},[529,539,601,603,611,615,651,655,694,698,730,734,740,744,750,797,804,808,822,833,842,844,850,852,856,867,871,874,878],[11,530,531,532,534,535,538],{},"Your details are in two places. ",[26,533,171],{}," holds your personal and emergency details. ",[26,536,537],{},"Settings → Just you → Profile"," holds how you appear to others, your email signature, and your password and two-factor sign-in.",[391,540,541,551],{},[394,542,543],{},[397,544,545,548],{},[400,546,547],{},"Page",[400,549,550],{},"What's there",[410,552,553,579],{},[397,554,555,560],{},[415,556,557,559],{},[26,558,171],{}," (from your account menu)",[415,561,562,565,566,565,569,565,572,565,575,578],{},[26,563,564],{},"Full legal name",", ",[26,567,568],{},"Preferred name",[26,570,571],{},"Date of birth",[26,573,574],{},"Phone",[26,576,577],{},"Video meeting link",", home address, emergency contact, your saved signature, and your job details (read only)",[397,580,581,585],{},[415,582,583],{},[26,584,537],{},[415,586,587,590,591,565,594,597,598],{},[26,588,589],{},"Full name",", your ",[26,592,593],{},"Email signature",[26,595,596],{},"Password"," and ",[26,599,600],{},"Two-factor authentication (2FA)",[15,602,377],{"id":376},[20,604,605],{},[23,606,607,610],{},[26,608,609],{},"Some fields are locked."," Once you've finished onboarding, only the owner can change your legal name and phone, because they feed payroll and records. You can ask for a change.",[15,612,614],{"id":613},"update-your-personal-details","Update your personal details",[616,617,618,622,627,631,637,641],"steps",{},[162,619,621],{"id":620},"open-my-profile","Open My profile",[11,623,624,625,90],{},"Open your account menu (your name or picture) and choose ",[26,626,171],{},[162,628,630],{"id":629},"change-what-you-need","Change what you need",[11,632,633,634,636],{},"Update your preferred name, date of birth, home address, emergency contact or ",[26,635,577],{}," (used for video appointments without a link of their own).",[162,638,640],{"id":639},"save","Save",[11,642,643,644,647,648,90],{},"Select ",[26,645,646],{},"Save changes",". You see ",[26,649,650],{},"Profile saved",[15,652,654],{"id":653},"ask-to-change-your-name-or-phone","Ask to change your name or phone",[616,656,657,661,673,677,683,687],{},[162,658,660],{"id":659},"start-the-request","Start the request",[11,662,663,664,176,666,669,670,90],{},"On ",[26,665,171],{},[26,667,668],{},"Request a name change from the owner"," or ",[26,671,672],{},"Request a phone change from the owner",[162,674,676],{"id":675},"enter-the-new-value","Enter the new value",[11,678,679,680,90],{},"Type it, add a note if you like, and select ",[26,681,682],{},"Send request",[162,684,686],{"id":685},"wait-for-the-owner","Wait for the owner",[11,688,689,690,693],{},"You see ",[26,691,692],{},"Request sent to the owner",". They review and apply it; you carry on as normal.",[15,695,697],{"id":696},"your-email-signature","Your email signature",[11,699,700,701,703,704,706,707,565,710,565,713,565,715,718,719,722,723,726,727,729],{},"Under ",[26,702,537],{},", fill in ",[26,705,593],{},": ",[26,708,709],{},"Name",[26,711,712],{},"Title \u002F Role",[26,714,574],{},[26,716,717],{},"Website"," and a ",[26,720,721],{},"Photo URL",". ",[26,724,725],{},"Preview"," shows how it looks. Select ",[26,728,646],{}," in the bar at the bottom. It's added to emails you send clients from Owneli.",[15,731,733],{"id":732},"your-saved-signature","Your saved signature",[11,735,736,737,739],{},"After you sign a form or policy, your drawn signature is kept on ",[26,738,171],{}," so future sign-offs take one tap. Remove it any time and draw a new one next time.",[15,741,743],{"id":742},"notifications","Notifications",[11,745,746,747,90],{},"Notifications arrive in the bell in the top bar: bookings, approvals and anything that needs you. You can show ",[26,748,749],{},"Unread only",[11,751,752,753,755,756,759,760,669,763,766,767,565,770,597,773,776,777,780,781,784,785,788,789,792,793,796],{},"To choose what reaches you, open ",[26,754,171],{}," and select ",[26,757,758],{},"Open My notifications",", or use the settings button in the bell. Each kind of notification, such as ",[26,761,762],{},"New bookings",[26,764,765],{},"Client messages",", has its own ",[26,768,769],{},"In app",[26,771,772],{},"Push",[26,774,775],{},"Email"," switches. Under ",[26,778,779],{},"How you hear",", you can keep only the alerts about your own clients and appointments (",[26,782,783],{},"Only mine","), choose which ",[26,786,787],{},"Locations"," reach you, turn on ",[26,790,791],{},"Push on this device",", and set ",[26,794,795],{},"Quiet hours"," when your phone stays silent.",[11,798,799,800,803],{},"These choices are yours alone and change nothing for your team. Security alerts are ",[26,801,802],{},"Always on",", and the bell always shows your own appointments.",[15,805,807],{"id":806},"ask-to-delete-your-owneli-account","Ask to delete your Owneli account",[11,809,663,810,172,812,176,814,817,818,821],{},[26,811,171],{},[26,813,175],{},[26,815,816],{},"Request account deletion",", type your email to confirm, and select ",[26,819,820],{},"Submit request",". Owneli reviews every request before removing an account, and aims to finish within 30 days. Asking doesn't sign you out or change your place in the business.",[11,823,824,825,828,829,832],{},"Your requests are listed under ",[26,826,827],{},"Your requests"," with their status, and ",[26,830,831],{},"Cancel request"," works until the review starts.",[834,835,836],"note",{},[11,837,838,839,841],{},"Leaving a job is different. Your employer archives you in their business and keeps your pay and appointment history; your Owneli account stays. Closing a whole business is separate too: its active owner uses ",[26,840,179],{}," in the same section, and Owneli reviews ownership, billing, balances and record retention first.",[15,843,462],{"id":461},[11,845,846,847,849],{},"Your changes show on ",[26,848,171],{}," after saving, and your email signature appears in the next email you send.",[15,851,472],{"id":471},[162,853,855],{"id":854},"how-do-i-change-my-password","How do I change my password?",[11,857,700,858,176,860,863,864,90],{},[26,859,537],{},[26,861,862],{},"Change password",". You're emailed a one-time link. See ",[193,865,866],{"href":519},"Log in and reset your password",[162,868,870],{"id":869},"can-i-change-my-sign-in-email","Can I change my sign-in email?",[11,872,873],{},"Not yourself. Contact Owneli support to change your email address.",[162,875,877],{"id":876},"who-sets-my-job-title-and-holiday-allowance","Who sets my job title and holiday allowance?",[11,879,880,881,883],{},"An admin. They're shown on ",[26,882,171],{}," but you can't edit them.",{"title":198,"searchDepth":199,"depth":199,"links":885},[886,887,892,897,898,899,900,901,902],{"id":376,"depth":199,"text":377},{"id":613,"depth":199,"text":614,"children":888},[889,890,891],{"id":620,"depth":209,"text":621},{"id":629,"depth":209,"text":630},{"id":639,"depth":209,"text":640},{"id":653,"depth":199,"text":654,"children":893},[894,895,896],{"id":659,"depth":209,"text":660},{"id":675,"depth":209,"text":676},{"id":685,"depth":209,"text":686},{"id":696,"depth":199,"text":697},{"id":732,"depth":199,"text":733},{"id":742,"depth":199,"text":743},{"id":806,"depth":199,"text":807},{"id":461,"depth":199,"text":462},{"id":471,"depth":199,"text":472,"children":903},[904,905,906],{"id":854,"depth":209,"text":855},{"id":869,"depth":209,"text":870},{"id":876,"depth":209,"text":877},"Update your personal details, ask the owner to change your legal name or phone, set your email signature and choose your notifications.","i-lucide-user",[910,911,912,913,914,915,916,917,918],"update my profile","change my name","change phone number","email signature","emergency contact","notification settings","quiet hours","turn off notifications","delete my account",{},40,[922,923],"\u002Fhelp\u002Faccount\u002Fsecure-your-account-with-mfa","\u002Fhelp\u002Faccount\u002Fwork-in-your-language",{"title":526,"description":907},"help\u002Faccount\u002Fyour-profile-and-notification-preferences","2026-10-28","WT6givmdEW1rNbVat7j_uUZJXx3-Y4gf4zp5_L9ne18",[],[930,931,933,935,937,939,941],{"path":227,"translationReviewed":213},{"path":932,"translationReviewed":225},"\u002Fhelp\u002Fel\u002Faccount\u002Fwhen-owneli-closes-a-business",{"path":934,"translationReviewed":225},"\u002Fhelp\u002Fes\u002Faccount\u002Fwhen-owneli-closes-a-business",{"path":936,"translationReviewed":225},"\u002Fhelp\u002Ffr\u002Faccount\u002Fwhen-owneli-closes-a-business",{"path":938,"translationReviewed":225},"\u002Fhelp\u002Fpt-br\u002Faccount\u002Fwhen-owneli-closes-a-business",{"path":940,"translationReviewed":225},"\u002Fhelp\u002Fpt-pt\u002Faccount\u002Fwhen-owneli-closes-a-business",{"path":942,"translationReviewed":225},"\u002Fhelp\u002Fsq\u002Faccount\u002Fwhen-owneli-closes-a-business",1794073879722]