[{"data":1,"prerenderedAt":738},["ShallowReactive",2],{"help:\u002Fhelp\u002Faccount\u002Fwork-in-your-language":3,"help-all-categories":191,"help-cat-articles:\u002Fhelp\u002Faccount\u002Fwork-in-your-language":311,"help-related:\u002Fhelp\u002Faccount\u002Fwork-in-your-language":312},{"id":4,"title":5,"audience":6,"body":7,"category":169,"description":170,"draft":171,"extension":172,"icon":173,"keywords":174,"meta":181,"navigation":182,"order":183,"path":184,"related":185,"seo":187,"stem":188,"updatedAt":189,"__hash__":190},"help\u002Fhelp\u002Faccount\u002Fwork-in-your-language.md","Change your language in Owneli","clinic",{"type":8,"value":9,"toc":154},"minimark",[10,19,24,44,51,55,58,107,117,123,127,131,134,138,141,145],[11,12,13,14,18],"p",{},"Go to ",[15,16,17],"strong",{},"Settings → Language"," and click the language you want — English, Spanish, or French. The interface switches immediately, just for you. What clients see follows a separate rule: their own preference first, your business default second.",[20,21,23],"h2",{"id":22},"how-do-i-change-my-interface-language","How do I change my interface language?",[25,26,27,32,37,41],"steps",{},[28,29,31],"h3",{"id":30},"open-the-language-settings","Open the language settings",[11,33,34,36],{},[15,35,17],{},". Every user can open Settings — no admin permission is needed for the personal tabs.",[28,38,40],{"id":39},"pick-a-language","Pick a language",[11,42,43],{},"Click the language card. The switch is instant; there's nothing to save.",[11,45,46,47,50],{},"Your choice is personal — it changes what ",[15,48,49],{},"you"," see and doesn't affect anyone else on the team.",[20,52,54],{"id":53},"which-language-do-clients-see","Which language do clients see?",[11,56,57],{},"Client-facing emails and texts follow a priority order:",[59,60,61,77],"table",{},[62,63,64],"thead",{},[65,66,67,71,74],"tr",{},[68,69,70],"th",{},"Priority",[68,72,73],{},"Source",[68,75,76],{},"Notes",[78,79,80,94],"tbody",{},[65,81,82,86,91],{},[83,84,85],"td",{},"1",[83,87,88],{},[15,89,90],{},"The client's own language preference",[83,92,93],{},"Set on their profile — always wins",[65,95,96,99,104],{},[83,97,98],{},"2",[83,100,101],{},[15,102,103],{},"The business default email language",[83,105,106],{},"Admin-set, used when the client has no preference",[11,108,109,110,112,113,116],{},"The business default lives on the same ",[15,111,17],{}," page, under ",[15,114,115],{},"Organization default email language"," (admins only). It covers automated emails and SMS — confirmations, reminders, and the like.",[118,119,120],"tip",{},[11,121,122],{},"Serving a bilingual clientele? Set each client's preferred language on their profile rather than flipping the business default back and forth — the per-client preference is what makes every message land right.",[20,124,126],{"id":125},"common-questions","Common questions",[28,128,130],{"id":129},"which-languages-does-owneli-support","Which languages does Owneli support?",[11,132,133],{},"English, Spanish, and French — for both the interface and client messages.",[28,135,137],{"id":136},"does-changing-my-language-change-my-teammates-screens","Does changing my language change my teammates' screens?",[11,139,140],{},"No. Interface language is per-user.",[28,142,144],{"id":143},"does-it-change-dates-times-or-currency","Does it change dates, times, or currency?",[11,146,147,148,153],{},"No — those come from the business ",[149,150,152],"a",{"href":151},"\u002Fhelp\u002Fsettings\u002Fworkspace-defaults","workspace defaults",".",{"title":155,"searchDepth":156,"depth":156,"links":157},"",2,[158,163,164],{"id":22,"depth":156,"text":23,"children":159},[160,162],{"id":30,"depth":161,"text":31},3,{"id":39,"depth":161,"text":40},{"id":53,"depth":156,"text":54},{"id":125,"depth":156,"text":126,"children":165},[166,167,168],{"id":129,"depth":161,"text":130},{"id":136,"depth":161,"text":137},{"id":143,"depth":161,"text":144},"account","How to switch the Owneli interface between English, Spanish, and French, and how to control which language your clients' emails use.",false,"md","i-lucide-languages",[175,176,177,178,179,180],"change language","switch to spanish","switch to french","interface language","client email language","language settings",{},true,60,"\u002Fhelp\u002Faccount\u002Fwork-in-your-language",[186,151],"\u002Fhelp\u002Faccount\u002Fyour-profile-and-notification-preferences",{"title":5,"description":170},"help\u002Faccount\u002Fwork-in-your-language","2026-08-14","c1FlXZ0R1T4mubuZM9vcm1is3hsmNQVb1ElFuIZuoz4",[192,203,212,221,231,241,251,261,271,281,290,301],{"id":193,"title":194,"audience":6,"description":195,"extension":196,"icon":197,"meta":198,"order":199,"slug":200,"stem":201,"__hash__":202},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","lTnfg_2tKvxQ9QanJ9XY3shoBHrJNWNfnxhcYaaKKPI",{"id":204,"title":205,"audience":6,"description":206,"extension":196,"icon":207,"meta":208,"order":156,"slug":209,"stem":210,"__hash__":211},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","s5UMHzRIeTUFi7mdsOyuSluzJBp79U9WTsTpOtbaW-E",{"id":213,"title":214,"audience":6,"description":215,"extension":196,"icon":216,"meta":217,"order":161,"slug":218,"stem":219,"__hash__":220},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"checkout","help\u002Fcategories\u002Fcheckout","4PQPgJd7Z25g0SvtoqqdMlnzk3DlcJpaZhNAiNiYVW0",{"id":222,"title":223,"audience":6,"description":224,"extension":196,"icon":225,"meta":226,"order":227,"slug":228,"stem":229,"__hash__":230},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","u-tqzEJo2gR_wJ7x7y-EMIF3L4TP9EuBWlamwgwCC0I",{"id":232,"title":233,"audience":6,"description":234,"extension":196,"icon":235,"meta":236,"order":237,"slug":238,"stem":239,"__hash__":240},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, packages & gift cards","The things clients buy once and spend down over time, and how each one behaves at checkout.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","wVVr_rc_P9p2RZWwy0XKsNB9fQ7XtQxxIz4qnixkGkg",{"id":242,"title":243,"audience":6,"description":244,"extension":196,"icon":245,"meta":246,"order":247,"slug":248,"stem":249,"__hash__":250},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, task boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","kSPRTYYbOW5LBNuaYXGv0C4IE7BqS2n-OkCSI97f-cM",{"id":252,"title":253,"audience":6,"description":254,"extension":196,"icon":255,"meta":256,"order":257,"slug":258,"stem":259,"__hash__":260},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Working hours, the weekly roster, clock-in, timesheets, and time off.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","1cMbCRwUmewb4t_DwUJ7jJUjntx-odU8jRDgBredsPs",{"id":262,"title":263,"audience":6,"description":264,"extension":196,"icon":265,"meta":266,"order":267,"slug":268,"stem":269,"__hash__":270},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read the numbers, export them, and find the report you actually need.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","3XyCU-DkoYi7xSPz0tDRohlYkNBUS0YsLo-insknI8o",{"id":272,"title":273,"audience":6,"description":274,"extension":196,"icon":275,"meta":276,"order":277,"slug":278,"stem":279,"__hash__":280},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"settings","help\u002Fcategories\u002Fsettings","rdLQHp7tfAu5iySbsypfXu1kOuujDAuLVk6yGidNvtQ",{"id":282,"title":283,"audience":6,"description":284,"extension":196,"icon":285,"meta":286,"order":287,"slug":169,"stem":288,"__hash__":289},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"help\u002Fcategories\u002Faccount","8JZPH_8Q-lnEEFgysE9gCwyd1pzUe2hfAebATuQ5Pog",{"id":291,"title":292,"audience":293,"description":294,"extension":196,"icon":295,"meta":296,"order":297,"slug":298,"stem":299,"__hash__":300},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","client","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"book-online","help\u002Fcategories\u002Fbook-online","dUBIoELt-ci1vqbw_VX1VA6PGJV8V-9x4ZmpAk1aXXE",{"id":302,"title":303,"audience":293,"description":304,"extension":196,"icon":305,"meta":306,"order":307,"slug":308,"stem":309,"__hash__":310},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","D8_zQhv9hO2b9PYDADw-ebh1yZUuC0UcBt3DDZbMAH4",[],[313,527],{"id":314,"title":315,"audience":6,"body":316,"category":169,"description":512,"draft":171,"extension":172,"icon":513,"keywords":514,"meta":521,"navigation":182,"order":522,"path":186,"related":523,"seo":524,"stem":525,"updatedAt":189,"__hash__":526},"help\u002Fhelp\u002Faccount\u002Fyour-profile-and-notification-preferences.md","Update your profile and personal details",{"type":8,"value":317,"toc":496},[318,334,338,378,385,389,392,417,421,431,435,445,449,456,462,464,468,478,482,485,489],[11,319,320,321,324,325,329,330,333],{},"Your personal details live in ",[15,322,323],{},"My profile"," (",[326,327,328],"code",{},"\u002Fprofile",", from the user menu); your account settings — email signature, password, two-factor — live in ",[15,331,332],{},"Settings → Profile",". If your legal name or phone is locked, that's deliberate: after onboarding, changes to those go through a request to the owner.",[20,335,337],{"id":336},"where-do-i-edit-my-personal-details","Where do I edit my personal details?",[59,339,340,350],{},[62,341,342],{},[65,343,344,347],{},[68,345,346],{},"Surface",[68,348,349],{},"What's there",[78,351,352,364],{},[65,353,354,361],{},[83,355,356,324,358,360],{},[15,357,323],{},[326,359,328],{},")",[83,362,363],{},"Legal name, preferred name, phone, date of birth, home address, emergency contact, employment info (read-only), saved signature",[65,365,366,370],{},[83,367,368],{},[15,369,332],{},[83,371,372,373,377],{},"Display name, email, email signature, password change, ",[149,374,376],{"href":375},"\u002Fhelp\u002Faccount\u002Fsecure-your-account-with-mfa","two-factor authentication",", recovery codes",[11,379,380,381,384],{},"Fill in what's yours and press ",[15,382,383],{},"Save changes"," in the sticky footer.",[20,386,388],{"id":387},"why-cant-i-edit-my-name-or-phone-number","Why can't I edit my name or phone number?",[11,390,391],{},"Once you've completed onboarding, your legal name and phone lock for everyone except the owner — those fields flow into payroll and records, so they change by request rather than silent edit.",[25,393,394,398,403,407,410,414],{},[28,395,397],{"id":396},"click-request-a-change","Click \"Request a change\"",[11,399,400,401,153],{},"It appears next to the locked field on ",[15,402,323],{},[28,404,406],{"id":405},"enter-the-new-value","Enter the new value",[11,408,409],{},"Add an optional note explaining the change.",[28,411,413],{"id":412},"send-it","Send it",[11,415,416],{},"The owner reviews and applies it. You'll keep working normally in the meantime.",[20,418,420],{"id":419},"your-saved-signature","Your saved signature",[11,422,423,424,426,427,430],{},"If you've signed a form or policy in Owneli, your drawn signature is stored on ",[15,425,323],{}," so future sign-offs are one tap. ",[15,428,429],{},"Remove"," it any time — you'll simply draw a fresh one next time something needs signing.",[20,432,434],{"id":433},"your-email-signature","Your email signature",[11,436,437,438,440,441,444],{},"In ",[15,439,332],{},", the ",[15,442,443],{},"Email signature"," card sets the name, title, phone, website, and photo appended to client emails you send from Owneli, with a live preview.",[20,446,448],{"id":447},"notifications","Notifications",[11,450,451,452,455],{},"In-app notifications arrive in the ",[15,453,454],{},"bell"," in the top bar — booking activity, approvals, and anything needing your attention.",[11,457,458,459,153],{},"There is currently no per-user notification preference screen — you can't yet mute individual notification types for yourself. Business-wide switches (like whether admins get emailed on new online bookings) are configured by an admin in ",[15,460,461],{},"Settings",[20,463,126],{"id":125},[28,465,467],{"id":466},"how-do-i-change-my-password","How do I change my password?",[11,469,470,473,474,153],{},[15,471,472],{},"Settings → Profile → Change password"," sends you through the standard email reset flow. See ",[149,475,477],{"href":476},"\u002Fhelp\u002Faccount\u002Flog-in-and-reset-your-password","Log in and reset your password",[28,479,481],{"id":480},"can-i-change-my-login-email","Can I change my login email?",[11,483,484],{},"Not from the app. If it must change, talk to your admin.",[28,486,488],{"id":487},"who-sets-my-job-title-hire-date-and-vacation-allotment","Who sets my job title, hire date, and vacation allotment?",[11,490,491,492,495],{},"An admin — the ",[15,493,494],{},"Employment"," section on My profile is read-only for you.",{"title":155,"searchDepth":156,"depth":156,"links":497},[498,499,504,505,506,507],{"id":336,"depth":156,"text":337},{"id":387,"depth":156,"text":388,"children":500},[501,502,503],{"id":396,"depth":161,"text":397},{"id":405,"depth":161,"text":406},{"id":412,"depth":161,"text":413},{"id":419,"depth":156,"text":420},{"id":433,"depth":156,"text":434},{"id":447,"depth":156,"text":448},{"id":125,"depth":156,"text":126,"children":508},[509,510,511],{"id":466,"depth":161,"text":467},{"id":480,"depth":161,"text":481},{"id":487,"depth":161,"text":488},"Where to update your name, phone, emergency contact, email signature, and saved signature in Owneli — and why some fields are locked.","i-lucide-user",[515,516,517,518,519,520],"update my profile","change my name","change phone number","email signature","emergency contact","notification settings",{},40,[375,184],{"title":315,"description":512},"help\u002Faccount\u002Fyour-profile-and-notification-preferences","qB-X_HKBwCePrG9EESVMxZACrUKbTepAVUmtyfnGG-o",{"id":528,"title":529,"audience":6,"body":530,"category":278,"description":723,"draft":171,"extension":172,"icon":724,"keywords":725,"meta":731,"navigation":182,"order":732,"path":151,"related":733,"seo":735,"stem":736,"updatedAt":189,"__hash__":737},"help\u002Fhelp\u002Fsettings\u002Fworkspace-defaults.md","Workspace defaults — currency, timezone, and formats",{"type":8,"value":531,"toc":713},[532,539,543,647,658,662,669,675,679,690,692,696,699,703,706,710],[11,533,534,535,538],{},"Workspace defaults are the business-wide basics — currency, timezone, date and time formats, and a handful of behaviour switches. Admins set them at ",[15,536,537],{},"Settings → Workspace → Defaults",", and they apply to everyone in the business.",[20,540,542],{"id":541},"what-can-i-set-in-workspace-defaults","What can I set in workspace defaults?",[59,544,545,555],{},[62,546,547],{},[65,548,549,552],{},[68,550,551],{},"Setting",[68,553,554],{},"What it controls",[78,556,557,567,577,587,597,607,617,627,637],{},[65,558,559,564],{},[83,560,561],{},[15,562,563],{},"Country & currency",[83,565,566],{},"The currency every price, sale, and report is denominated in",[65,568,569,574],{},[83,570,571],{},[15,572,573],{},"Timezone",[83,575,576],{},"The business default timezone",[65,578,579,584],{},[83,580,581],{},[15,582,583],{},"Date format",[83,585,586],{},"How dates render throughout the app",[65,588,589,594],{},[83,590,591],{},[15,592,593],{},"Time format",[83,595,596],{},"12-hour or 24-hour clocks",[65,598,599,604],{},[83,600,601],{},[15,602,603],{},"First day of week",[83,605,606],{},"Which day calendars and week views start on",[65,608,609,614],{},[83,610,611],{},[15,612,613],{},"Form expiry",[83,615,616],{},"How many days a sent form link stays valid by default",[65,618,619,624],{},[83,620,621],{},[15,622,623],{},"PDF receipts",[83,625,626],{},"Whether receipts are attached to receipt emails as a PDF",[65,628,629,634],{},[83,630,631],{},[15,632,633],{},"Session timeout",[83,635,636],{},"Auto sign-out after a period of inactivity (0 = never)",[65,638,639,644],{},[83,640,641],{},[15,642,643],{},"Booking notifications",[83,645,646],{},"Whether admins are notified on new online bookings",[11,648,649,650,653,654,153],{},"Time-off request types, business days, and approvers live on their own ",[15,651,652],{},"Time off"," tab; retention and clinical charting live under ",[149,655,657],{"href":656},"\u002Fhelp\u002Fsettings\u002Fdata-privacy-and-retention","Data & privacy",[20,659,661],{"id":660},"timezone-the-one-setting-with-a-follow-up-question","Timezone: the one setting with a follow-up question",[11,663,664,665,668],{},"The calendar reads each ",[15,666,667],{},"location's"," timezone, not this default. So when you change the default timezone here, Owneli offers to update your locations to match — accept it unless your locations genuinely sit in different zones.",[670,671,672],"warning",{},[11,673,674],{},"If you decline the location update, the calendar keeps showing each location's own timezone and this default quietly won't move it — which looks like the setting \"didn't work\". It did; the locations just kept their own values.",[20,676,678],{"id":677},"personal-vs-business-settings","Personal vs business settings",[11,680,681,682,685,686,689],{},"Your interface ",[15,683,684],{},"language"," is personal — every user picks their own under ",[149,687,688],{"href":184},"Work in your language",". Everything on the Defaults tab is business-wide: your date format choice is what the whole team sees.",[20,691,126],{"id":125},[28,693,695],{"id":694},"can-different-locations-use-different-currencies","Can different locations use different currencies?",[11,697,698],{},"No — currency is one per business. Locations can differ in timezone, hours, and policies, not currency.",[28,700,702],{"id":701},"does-changing-the-date-format-affect-my-data","Does changing the date format affect my data?",[11,704,705],{},"No. It's display formatting only; stored dates are unchanged.",[28,707,709],{"id":708},"what-does-session-timeout-do","What does session timeout do?",[11,711,712],{},"After the set minutes of inactivity, users are signed out and must sign in again — useful on shared front-desk devices. Zero disables it.",{"title":155,"searchDepth":156,"depth":156,"links":714},[715,716,717,718],{"id":541,"depth":156,"text":542},{"id":660,"depth":156,"text":661},{"id":677,"depth":156,"text":678},{"id":125,"depth":156,"text":126,"children":719},[720,721,722],{"id":694,"depth":161,"text":695},{"id":701,"depth":161,"text":702},{"id":708,"depth":161,"text":709},"Set your business currency, timezone, date and time format, first day of the week, and other workspace-wide defaults in Owneli.","i-lucide-sliders",[726,727,728,729,730,152],"change currency","change timezone","date format settings","first day of week","24 hour time format",{},200,[734,184],"\u002Fhelp\u002Fsettings\u002Fmultiple-locations",{"title":529,"description":723},"help\u002Fsettings\u002Fworkspace-defaults","luMf9_dM_1Ko9kmb3UrLT2KBwQFE41xFkJysHP0hdz0",1790218954962]