[{"data":1,"prerenderedAt":441},["ShallowReactive",2],{"help:\u002Fhelp\u002Fbook-online\u002Ffill-in-a-form":3,"help-all-categories":127,"help-cat-articles:\u002Fhelp\u002Fbook-online\u002Ffill-in-a-form":247,"help-related:\u002Fhelp\u002Fbook-online\u002Ffill-in-a-form":248},{"id":4,"title":5,"audience":6,"body":7,"category":106,"description":107,"draft":108,"extension":109,"icon":110,"keywords":111,"meta":117,"navigation":118,"order":119,"path":120,"related":121,"seo":123,"stem":124,"updatedAt":125,"__hash__":126},"help\u002Fhelp\u002Fbook-online\u002Ffill-in-a-form.md","How do I fill in a form I was sent?","client",{"type":8,"value":9,"toc":89},"minimark",[10,14,19,51,57,61,64,68,72,75,79,82,86],[11,12,13],"p",{},"Open the link, answer the questions on your phone, sign where asked — draw with your finger or type your name — and submit. The link is private to you; no password or account is needed, and only your venue sees your answers.",[15,16,18],"h2",{"id":17},"how-does-filling-in-the-form-work","How does filling in the form work?",[20,21,22,27,30,34,37,41,44,48],"steps",{},[23,24,26],"h3",{"id":25},"open-your-private-link","Open your private link",[11,28,29],{},"It's addressed to you and shows your venue's name at the top.",[23,31,33],{"id":32},"answer-the-questions","Answer the questions",[11,35,36],{},"Prefer Français or Español? Switch language at the top — the choice is remembered for your next form. If the venue allows drafts, you can save partway and finish later on the same device.",[23,38,40],{"id":39},"sign-where-asked","Sign where asked",[11,42,43],{},"Draw with your finger or type your name (a typed name is rendered as your signature). Required signatures must be completed before you can submit.",[23,45,47],{"id":46},"submit","Submit",[11,49,50],{},"You see a confirmation, and your answers go to your venue — nowhere else.",[52,53,54],"note",{},[11,55,56],{},"Don't forward the link. It's private to you, and whoever opens it sees the form addressed in your name.",[15,58,60],{"id":59},"what-if-im-re-signing-an-updated-form","What if I'm re-signing an updated form?",[11,62,63],{},"Your previous answers are shown, but only the signature and date fields are open — the rest is locked to what you already submitted.",[15,65,67],{"id":66},"common-questions","Common questions",[23,69,71],{"id":70},"the-link-says-expired-what-do-i-do","The link says expired — what do I do?",[11,73,74],{},"Form links expire on purpose. Ask the venue for a fresh one — their contact details are on the expired page.",[23,76,78],{"id":77},"i-made-a-mistake-after-submitting-can-i-edit-it","I made a mistake after submitting — can I edit it?",[11,80,81],{},"No. A signed form can't be edited afterwards. Contact the venue and they'll send a new form to correct it.",[23,83,85],{"id":84},"who-can-see-my-answers","Who can see my answers?",[11,87,88],{},"Only your venue. Answers travel over the private link straight to them.",{"title":90,"searchDepth":91,"depth":91,"links":92},"",2,[93,100,101],{"id":17,"depth":91,"text":18,"children":94},[95,97,98,99],{"id":25,"depth":96,"text":26},3,{"id":32,"depth":96,"text":33},{"id":39,"depth":96,"text":40},{"id":46,"depth":96,"text":47},{"id":59,"depth":91,"text":60},{"id":66,"depth":91,"text":67,"children":102},[103,104,105],{"id":70,"depth":96,"text":71},{"id":77,"depth":96,"text":78},{"id":84,"depth":96,"text":85},"book-online","Open the private form link from your salon or clinic, answer on your phone, sign with a finger or typed name, and submit — no account needed.",false,"md","i-lucide-clipboard-pen",[112,113,114,115,116],"fill in consent form online","intake form link","sign form on my phone","form link expired","health questionnaire before appointment",{},true,40,"\u002Fhelp\u002Fbook-online\u002Ffill-in-a-form",[122],"\u002Fhelp\u002Fbook-online\u002Fmanage-your-booking",{"title":5,"description":107},"help\u002Fbook-online\u002Ffill-in-a-form","2026-08-14","_iNaf9G-N0H1Q-8UW_zVab5zmWyGK9OCgn_3XMPONDs",[128,140,149,158,168,178,188,198,208,218,228,237],{"id":129,"title":130,"audience":131,"description":132,"extension":133,"icon":134,"meta":135,"order":136,"slug":137,"stem":138,"__hash__":139},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","clinic","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","lTnfg_2tKvxQ9QanJ9XY3shoBHrJNWNfnxhcYaaKKPI",{"id":141,"title":142,"audience":131,"description":143,"extension":133,"icon":144,"meta":145,"order":91,"slug":146,"stem":147,"__hash__":148},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","s5UMHzRIeTUFi7mdsOyuSluzJBp79U9WTsTpOtbaW-E",{"id":150,"title":151,"audience":131,"description":152,"extension":133,"icon":153,"meta":154,"order":96,"slug":155,"stem":156,"__hash__":157},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"checkout","help\u002Fcategories\u002Fcheckout","4PQPgJd7Z25g0SvtoqqdMlnzk3DlcJpaZhNAiNiYVW0",{"id":159,"title":160,"audience":131,"description":161,"extension":133,"icon":162,"meta":163,"order":164,"slug":165,"stem":166,"__hash__":167},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","u-tqzEJo2gR_wJ7x7y-EMIF3L4TP9EuBWlamwgwCC0I",{"id":169,"title":170,"audience":131,"description":171,"extension":133,"icon":172,"meta":173,"order":174,"slug":175,"stem":176,"__hash__":177},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, packages & gift cards","The things clients buy once and spend down over time, and how each one behaves at checkout.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","wVVr_rc_P9p2RZWwy0XKsNB9fQ7XtQxxIz4qnixkGkg",{"id":179,"title":180,"audience":131,"description":181,"extension":133,"icon":182,"meta":183,"order":184,"slug":185,"stem":186,"__hash__":187},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, task boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","kSPRTYYbOW5LBNuaYXGv0C4IE7BqS2n-OkCSI97f-cM",{"id":189,"title":190,"audience":131,"description":191,"extension":133,"icon":192,"meta":193,"order":194,"slug":195,"stem":196,"__hash__":197},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Working hours, the weekly roster, clock-in, timesheets, and time off.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","1cMbCRwUmewb4t_DwUJ7jJUjntx-odU8jRDgBredsPs",{"id":199,"title":200,"audience":131,"description":201,"extension":133,"icon":202,"meta":203,"order":204,"slug":205,"stem":206,"__hash__":207},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read the numbers, export them, and find the report you actually need.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","3XyCU-DkoYi7xSPz0tDRohlYkNBUS0YsLo-insknI8o",{"id":209,"title":210,"audience":131,"description":211,"extension":133,"icon":212,"meta":213,"order":214,"slug":215,"stem":216,"__hash__":217},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"settings","help\u002Fcategories\u002Fsettings","rdLQHp7tfAu5iySbsypfXu1kOuujDAuLVk6yGidNvtQ",{"id":219,"title":220,"audience":131,"description":221,"extension":133,"icon":222,"meta":223,"order":224,"slug":225,"stem":226,"__hash__":227},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"account","help\u002Fcategories\u002Faccount","8JZPH_8Q-lnEEFgysE9gCwyd1pzUe2hfAebATuQ5Pog",{"id":229,"title":230,"audience":6,"description":231,"extension":133,"icon":232,"meta":233,"order":234,"slug":106,"stem":235,"__hash__":236},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"help\u002Fcategories\u002Fbook-online","dUBIoELt-ci1vqbw_VX1VA6PGJV8V-9x4ZmpAk1aXXE",{"id":238,"title":239,"audience":6,"description":240,"extension":133,"icon":241,"meta":242,"order":243,"slug":244,"stem":245,"__hash__":246},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","D8_zQhv9hO2b9PYDADw-ebh1yZUuC0UcBt3DDZbMAH4",[],[249],{"id":250,"title":251,"audience":6,"body":252,"category":106,"description":425,"draft":108,"extension":109,"icon":426,"keywords":427,"meta":434,"navigation":118,"order":435,"path":122,"related":436,"seo":438,"stem":439,"updatedAt":125,"__hash__":440},"help\u002Fhelp\u002Fbook-online\u002Fmanage-your-booking.md","Reschedule or cancel your appointment from the link",{"type":8,"value":253,"toc":411},[254,266,272,276,303,309,313,320,372,375,379,388,390,394,397,401,404,408],[11,255,256,257,261,262,265],{},"Open the private link in your booking confirmation (email or text): it shows your appointment and lets you ",[258,259,260],"strong",{},"reschedule"," or ",[258,263,264],{},"cancel"," without signing in. If cancelling now would cost you money, the exact amount is shown before you confirm.",[11,267,268,271],{},[258,269,270],{},"Before you start:"," you'll need the link from your confirmation. Lost it? Ask the venue to resend it.",[15,273,275],{"id":274},"how-do-i-reschedule","How do I reschedule?",[20,277,278,282,289,293,296,300],{},[23,279,281],{"id":280},"tap-reschedule","Tap Reschedule",[11,283,284,285,288],{},"A day strip and that day's open times appear. Nothing today? ",[258,286,287],{},"Find next available"," jumps to the first day with openings.",[23,290,292],{"id":291},"tap-a-time","Tap a time",[11,294,295],{},"The time is only selected — nothing moves yet, so a stray tap can't reschedule you.",[23,297,299],{"id":298},"confirm","Confirm",[11,301,302],{},"You see the new day and time — and, if the price would change, the new price — before you commit. Confirm, and your booking moves; it isn't cancelled and rebooked.",[304,305,306],"warning",{},[11,307,308],{},"If your service is priced by time of day, a re-price is disclosed before you confirm. A pricier time adds the difference to what you owe at your visit — nothing is charged at that moment. A cheaper time reduces it.",[15,310,312],{"id":311},"what-happens-when-i-cancel","What happens when I cancel?",[11,314,315,316,319],{},"Tap ",[258,317,318],{},"Cancel booking",". Before you confirm, the page tells you exactly what cancelling now means for you:",[321,322,323,336],"table",{},[324,325,326],"thead",{},[327,328,329,333],"tr",{},[330,331,332],"th",{},"You might see",[330,334,335],{},"Meaning",[337,338,339,348,356,364],"tbody",{},[327,340,341,345],{},[342,343,344],"td",{},"A deposit forfeited",[342,346,347],{},"The deposit you paid is kept",[327,349,350,353],{},[342,351,352],{},"A fee charged",[342,354,355],{},"The amount that goes to your card on file",[327,357,358,361],{},[342,359,360],{},"A deposit refunded",[342,362,363],{},"Cancelling in time returns your deposit",[327,365,366,369],{},[342,367,368],{},"No money line at all",[342,370,371],{},"Cancelling costs you nothing",[11,373,374],{},"Every business sets its own policy — this screen shows yours. Cancelling can't be undone.",[15,376,378],{"id":377},"what-does-secure-your-booking-mean","What does \"secure your booking\" mean?",[11,380,381,382,387],{},"If the venue requires a card on file or a deposit and your booking isn't secured yet, the page prompts you. You enter the card yourself on the secure form — the venue never sees the number. See ",[383,384,386],"a",{"href":385},"\u002Fhelp\u002Fbook-online\u002Fadd-or-update-your-card","Why do I need to enter my card?",".",[15,389,67],{"id":66},[23,391,393],{"id":392},"why-cant-i-cancel-or-reschedule-online-anymore","Why can't I cancel or reschedule online anymore?",[11,395,396],{},"You're inside the venue's cutoff window — a set number of hours before the visit when online changes close. The page shows their phone number; call them.",[23,398,400],{"id":399},"is-my-booking-link-safe-to-share","Is my booking link safe to share?",[11,402,403],{},"No — it needs no password, so anyone who opens it can reschedule or cancel as you. Keep it to yourself.",[23,405,407],{"id":406},"i-rescheduled-but-the-time-was-taken-what-happened","I rescheduled but the time was taken — what happened?",[11,409,410],{},"Someone booked that slot between the page loading and your tap. The times reload; pick another.",{"title":90,"searchDepth":91,"depth":91,"links":412},[413,418,419,420],{"id":274,"depth":91,"text":275,"children":414},[415,416,417],{"id":280,"depth":96,"text":281},{"id":291,"depth":96,"text":292},{"id":298,"depth":96,"text":299},{"id":311,"depth":91,"text":312},{"id":377,"depth":91,"text":378},{"id":66,"depth":91,"text":67,"children":421},[422,423,424],{"id":392,"depth":96,"text":393},{"id":399,"depth":96,"text":400},{"id":406,"depth":96,"text":407},"Use the private link in your booking confirmation to reschedule, cancel, or secure your appointment — with any fee shown before you confirm.","i-lucide-calendar-cog",[428,429,430,431,432,433],"reschedule my appointment online","cancel my booking","change my appointment time","booking confirmation link","cancellation fee appointment","manage my booking",{},30,[437,385],"\u002Fhelp\u002Fbook-online\u002Fbook-an-appointment-online",{"title":251,"description":425},"help\u002Fbook-online\u002Fmanage-your-booking","G8_hqyKcnJNvWv6XSBtdZDAhAUl-fZmi5ba8P7JFugA",1790225857840]