[{"data":1,"prerenderedAt":719},["ShallowReactive",2],{"help:\u002Fhelp\u002Fbook-online\u002Fgift-cards-online":3,"help-all-categories":219,"help-cat-articles:\u002Fhelp\u002Fbook-online\u002Fgift-cards-online":338,"help-related:\u002Fhelp\u002Fbook-online\u002Fgift-cards-online":339},{"id":4,"title":5,"audience":6,"body":7,"category":198,"description":199,"draft":200,"extension":201,"icon":202,"keywords":203,"meta":209,"navigation":210,"order":211,"path":212,"related":213,"seo":215,"stem":216,"updatedAt":217,"__hash__":218},"help\u002Fhelp\u002Fbook-online\u002Fgift-cards-online.md","Buy a gift card and check its balance","client",{"type":8,"value":9,"toc":180},"minimark",[10,19,24,56,60,63,79,82,142,146,155,159,163,166,170,173,177],[11,12,13,14,18],"p",{},"Buy a gift card from the ",[15,16,17],"strong",{},"Gift cards"," page on the venue's booking site — it's emailed to the recipient with your message. To check a balance, open the card's link or enter its code on the balance page; no sign-in needed.",[20,21,23],"h2",{"id":22},"how-do-i-buy-a-gift-card","How do I buy a gift card?",[25,26,27,32,35,39,42,46,49,53],"steps",{},[28,29,31],"h3",{"id":30},"pick-an-amount","Pick an amount",[11,33,34],{},"Choose a preset or enter your own (each venue sets minimum and maximum amounts).",[28,36,38],{"id":37},"add-the-recipient","Add the recipient",[11,40,41],{},"Their name and email, an optional personal message, and your own name and email for the receipt.",[28,43,45],{"id":44},"pay","Pay",[11,47,48],{},"Enter your card on the secure form — the venue never sees your card number.",[28,50,52],{"id":51},"its-delivered-by-email","It's delivered by email",[11,54,55],{},"The recipient gets the card with your message, its code, and a balance link.",[20,57,59],{"id":58},"how-do-i-check-a-gift-card-balance","How do I check a gift card balance?",[11,61,62],{},"Two ways, neither needing an account:",[64,65,66,73],"ul",{},[67,68,69,72],"li",{},[15,70,71],{},"Open the link"," that came with the card — it shows the current balance, how much has been used, and each transaction.",[67,74,75,78],{},[15,76,77],{},"Enter the code"," on the venue's gift-card balance page if you have the code but not the link.",[11,80,81],{},"The balance page also shows the card's status and any expiry date, plus a button to book a visit while there's balance to spend.",[83,84,85,98],"table",{},[86,87,88],"thead",{},[89,90,91,95],"tr",{},[92,93,94],"th",{},"Status",[92,96,97],{},"Meaning",[99,100,101,112,122,132],"tbody",{},[89,102,103,109],{},[104,105,106],"td",{},[15,107,108],{},"Active",[104,110,111],{},"Ready to spend",[89,113,114,119],{},[104,115,116],{},[15,117,118],{},"Used up",[104,120,121],{},"The balance has been fully spent",[89,123,124,129],{},[104,125,126],{},[15,127,128],{},"Expired",[104,130,131],{},"Past its expiry date",[89,133,134,139],{},[104,135,136],{},[15,137,138],{},"Voided",[104,140,141],{},"Cancelled by the venue",[20,143,145],{"id":144},"how-do-i-spend-it","How do I spend it?",[11,147,148,149,154],{},"Gift cards are redeemed at the venue when you pay — give the code (or show the balance page) at checkout. If you have a client account, cards you hold also appear in your ",[150,151,153],"a",{"href":152},"\u002Fhelp\u002Fportal\u002Fyour-wallet","Wallet",".",[20,156,158],{"id":157},"common-questions","Common questions",[28,160,162],{"id":161},"can-i-use-a-gift-card-to-pay-online","Can I use a gift card to pay online?",[11,164,165],{},"Redemption happens at the venue's checkout, with staff. Mention the card when you pay.",[28,167,169],{"id":168},"the-recipient-didnt-get-the-email-what-now","The recipient didn't get the email — what now?",[11,171,172],{},"Check their spam folder first, then contact the venue — they can resend it.",[28,174,176],{"id":175},"can-i-check-a-balance-without-the-link","Can I check a balance without the link?",[11,178,179],{},"Yes — the venue's balance page takes just the code printed with the card.",{"title":181,"searchDepth":182,"depth":182,"links":183},"",2,[184,191,192,193],{"id":22,"depth":182,"text":23,"children":185},[186,188,189,190],{"id":30,"depth":187,"text":31},3,{"id":37,"depth":187,"text":38},{"id":44,"depth":187,"text":45},{"id":51,"depth":187,"text":52},{"id":58,"depth":182,"text":59},{"id":144,"depth":182,"text":145},{"id":157,"depth":182,"text":158,"children":194},[195,196,197],{"id":161,"depth":187,"text":162},{"id":168,"depth":187,"text":169},{"id":175,"depth":187,"text":176},"book-online","Buy a salon or clinic gift card online, check any card's balance instantly with its link or code, and spend it at the venue when you pay your bill.",false,"md","i-lucide-gift",[204,205,206,207,208],"buy gift card salon","check gift card balance","gift card code balance","spa gift card online","use gift card at salon",{},true,90,"\u002Fhelp\u002Fbook-online\u002Fgift-cards-online",[214,152],"\u002Fhelp\u002Fbook-online\u002Fbook-an-appointment-online",{"title":5,"description":199},"help\u002Fbook-online\u002Fgift-cards-online","2026-08-14","6L07eC85yRG_fzdbOpkgnIx2yQLcxcGlwyWWAOhGsF4",[220,232,241,250,260,269,279,289,299,309,319,328],{"id":221,"title":222,"audience":223,"description":224,"extension":225,"icon":226,"meta":227,"order":228,"slug":229,"stem":230,"__hash__":231},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","clinic","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","lTnfg_2tKvxQ9QanJ9XY3shoBHrJNWNfnxhcYaaKKPI",{"id":233,"title":234,"audience":223,"description":235,"extension":225,"icon":236,"meta":237,"order":182,"slug":238,"stem":239,"__hash__":240},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","s5UMHzRIeTUFi7mdsOyuSluzJBp79U9WTsTpOtbaW-E",{"id":242,"title":243,"audience":223,"description":244,"extension":225,"icon":245,"meta":246,"order":187,"slug":247,"stem":248,"__hash__":249},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"checkout","help\u002Fcategories\u002Fcheckout","4PQPgJd7Z25g0SvtoqqdMlnzk3DlcJpaZhNAiNiYVW0",{"id":251,"title":252,"audience":223,"description":253,"extension":225,"icon":254,"meta":255,"order":256,"slug":257,"stem":258,"__hash__":259},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","u-tqzEJo2gR_wJ7x7y-EMIF3L4TP9EuBWlamwgwCC0I",{"id":261,"title":262,"audience":223,"description":263,"extension":225,"icon":202,"meta":264,"order":265,"slug":266,"stem":267,"__hash__":268},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, packages & gift cards","The things clients buy once and spend down over time, and how each one behaves at checkout.",{},5,"retail","help\u002Fcategories\u002Fretail","wVVr_rc_P9p2RZWwy0XKsNB9fQ7XtQxxIz4qnixkGkg",{"id":270,"title":271,"audience":223,"description":272,"extension":225,"icon":273,"meta":274,"order":275,"slug":276,"stem":277,"__hash__":278},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, task boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","kSPRTYYbOW5LBNuaYXGv0C4IE7BqS2n-OkCSI97f-cM",{"id":280,"title":281,"audience":223,"description":282,"extension":225,"icon":283,"meta":284,"order":285,"slug":286,"stem":287,"__hash__":288},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Working hours, the weekly roster, clock-in, timesheets, and time off.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","1cMbCRwUmewb4t_DwUJ7jJUjntx-odU8jRDgBredsPs",{"id":290,"title":291,"audience":223,"description":292,"extension":225,"icon":293,"meta":294,"order":295,"slug":296,"stem":297,"__hash__":298},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read the numbers, export them, and find the report you actually need.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","3XyCU-DkoYi7xSPz0tDRohlYkNBUS0YsLo-insknI8o",{"id":300,"title":301,"audience":223,"description":302,"extension":225,"icon":303,"meta":304,"order":305,"slug":306,"stem":307,"__hash__":308},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"settings","help\u002Fcategories\u002Fsettings","rdLQHp7tfAu5iySbsypfXu1kOuujDAuLVk6yGidNvtQ",{"id":310,"title":311,"audience":223,"description":312,"extension":225,"icon":313,"meta":314,"order":315,"slug":316,"stem":317,"__hash__":318},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"account","help\u002Fcategories\u002Faccount","8JZPH_8Q-lnEEFgysE9gCwyd1pzUe2hfAebATuQ5Pog",{"id":320,"title":321,"audience":6,"description":322,"extension":225,"icon":323,"meta":324,"order":325,"slug":198,"stem":326,"__hash__":327},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"help\u002Fcategories\u002Fbook-online","dUBIoELt-ci1vqbw_VX1VA6PGJV8V-9x4ZmpAk1aXXE",{"id":329,"title":330,"audience":6,"description":331,"extension":225,"icon":332,"meta":333,"order":334,"slug":335,"stem":336,"__hash__":337},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","D8_zQhv9hO2b9PYDADw-ebh1yZUuC0UcBt3DDZbMAH4",[],[340,529],{"id":341,"title":342,"audience":6,"body":343,"category":198,"description":515,"draft":200,"extension":201,"icon":516,"keywords":517,"meta":524,"navigation":210,"order":315,"path":214,"related":525,"seo":526,"stem":527,"updatedAt":217,"__hash__":528},"help\u002Fhelp\u002Fbook-online\u002Fbook-an-appointment-online.md","How do I book an appointment online?",{"type":8,"value":344,"toc":497},[345,348,352,407,411,414,418,464,470,472,476,479,483,490,494],[11,346,347],{},"Open the venue's booking link, pick your service, professional, and time, enter your name and contact details, and confirm — no account needed. If the venue asks for a card or deposit, the exact terms are shown before you pay anything.",[20,349,351],{"id":350},"what-are-the-booking-steps","What are the booking steps?",[25,353,354,358,361,365,368,372,375,379,382,386,389,393,400,404],{},[28,355,357],{"id":356},"choose-your-service","Choose your service",[11,359,360],{},"Pick one or more. Some services have options to choose between (different lengths or levels), and some venues offer bundles — several services together at a combined price. A service marked call-to-book can't be added online; phone the venue for that one.",[28,362,364],{"id":363},"choose-your-professional","Choose your professional",[11,366,367],{},"Pick a specific team member, or leave it to whoever's available.",[28,369,371],{"id":370},"pick-a-time","Pick a time",[11,373,374],{},"Choose a date and tap an open time. Days with nothing free are greyed out, and the page can jump you to the next day with openings.",[28,376,378],{"id":377},"add-anything-extra","Add anything extra",[11,380,381],{},"If the venue offers add-ons or products alongside bookings, they appear here. Skip freely.",[28,383,385],{"id":384},"review-and-enter-your-details","Review and enter your details",[11,387,388],{},"Your visit is summarised — services, time, professional, price — alongside the venue's real cancellation terms. Then enter your name, email, and phone.",[28,390,392],{"id":391},"pay-if-asked","Pay, if asked",[11,394,395,396,399],{},"Some venues require a card on file or a deposit to confirm. What's due now versus at your visit, and what a late cancellation would cost, is shown ",[15,397,398],{},"before"," you enter anything. You type the card yourself — the venue never sees the number.",[28,401,403],{"id":402},"done","Done",[11,405,406],{},"Your confirmation appears on screen and by email, with a private link to manage the booking.",[20,408,410],{"id":409},"why-do-prices-differ-by-time","Why do prices differ by time?",[11,412,413],{},"Some venues price certain times differently — a busy Saturday slot slightly more, a quiet weekday morning slightly less. When that applies, the adjusted price is shown on the time itself before you pick it, and the total you confirm is the total you owe.",[20,415,417],{"id":416},"whats-in-the-confirmation","What's in the confirmation?",[83,419,420,430],{},[86,421,422],{},[89,423,424,427],{},[92,425,426],{},"In the email",[92,428,429],{},"What it does",[99,431,432,443,456],{},[89,433,434,440],{},[104,435,436,439],{},[15,437,438],{},"Add to calendar"," attachment",[104,441,442],{},"Your mail app offers to add the visit to your calendar",[89,444,445,448],{},[104,446,447],{},"Manage-booking link",[104,449,450,451,455],{},"View, ",[150,452,454],{"href":453},"\u002Fhelp\u002Fbook-online\u002Fmanage-your-booking","reschedule, or cancel"," — no sign-in needed",[89,457,458,461],{},[104,459,460],{},"The visit details",[104,462,463],{},"Services, time, professional, location, and price",[465,466,467],"warning",{},[11,468,469],{},"Keep the manage link private — it needs no password, so anyone who has it can change your booking.",[20,471,158],{"id":157},[28,473,475],{"id":474},"do-i-need-an-account-to-book","Do I need an account to book?",[11,477,478],{},"No. Booking works with just your name, email, and phone. If the venue offers a client account, your confirmation invites you to open one — it's optional.",[28,480,482],{"id":481},"will-i-be-charged-when-i-book","Will I be charged when I book?",[11,484,485,486,154],{},"Only if the venue takes a deposit, and only the amount shown on the payment step before you enter your card. A card-on-file request stores the card without charging it — see ",[150,487,489],{"href":488},"\u002Fhelp\u002Fbook-online\u002Fadd-or-update-your-card","Why do I need to enter my card?",[28,491,493],{"id":492},"can-i-book-two-services-in-one-visit","Can I book two services in one visit?",[11,495,496],{},"Yes — add each service at the first step and the booking finds a time that fits them together, sometimes with two professionals working in sequence (the time slot says so).",{"title":181,"searchDepth":182,"depth":182,"links":498},[499,508,509,510],{"id":350,"depth":182,"text":351,"children":500},[501,502,503,504,505,506,507],{"id":356,"depth":187,"text":357},{"id":363,"depth":187,"text":364},{"id":370,"depth":187,"text":371},{"id":377,"depth":187,"text":378},{"id":384,"depth":187,"text":385},{"id":391,"depth":187,"text":392},{"id":402,"depth":187,"text":403},{"id":409,"depth":182,"text":410},{"id":416,"depth":182,"text":417},{"id":157,"depth":182,"text":158,"children":511},[512,513,514],{"id":474,"depth":187,"text":475},{"id":481,"depth":187,"text":482},{"id":492,"depth":187,"text":493},"Book a salon or clinic visit online in a few taps — choose your services, a professional and a time, pay any deposit, and get your confirmation.","i-lucide-calendar-plus",[518,519,520,521,522,523],"book appointment online","book a facial online","online booking salon","book without an account","deposit to book appointment","choose stylist online",{},[453,488],{"title":342,"description":515},"help\u002Fbook-online\u002Fbook-an-appointment-online","OOOA6tTe9FxJOd_OqPId9y7ABzdiePvQ9LgQF5UXDeo",{"id":530,"title":531,"audience":6,"body":532,"category":335,"description":703,"draft":200,"extension":201,"icon":704,"keywords":705,"meta":712,"navigation":210,"order":713,"path":152,"related":714,"seo":716,"stem":717,"updatedAt":217,"__hash__":718},"help\u002Fhelp\u002Fportal\u002Fyour-wallet.md","Your wallet — store credit, cards, gift cards, and receipts",{"type":8,"value":533,"toc":690},[534,544,548,591,598,602,608,632,638,642,648,664,666,670,673,677,683,687],[11,535,536,537,539,540,543],{},"Two pages in your account cover your money: ",[15,538,153],{}," shows what you can spend — store credit, saved cards, gift cards — and ",[15,541,542],{},"Purchases"," lists every receipt from your visits.",[20,545,547],{"id":546},"whats-in-my-wallet","What's in my wallet?",[83,549,550,560],{},[86,551,552],{},[89,553,554,557],{},[92,555,556],{},"Section",[92,558,559],{},"What you'll find",[99,561,562,572,582],{},[89,563,564,569],{},[104,565,566],{},[15,567,568],{},"Store credit",[104,570,571],{},"Balance from a top-up plan, spent at the venue when you pay",[89,573,574,579],{},[104,575,576],{},[15,577,578],{},"Saved cards",[104,580,581],{},"Cards on file — add, set a default, or remove",[89,583,584,588],{},[104,585,586],{},[15,587,17],{},[104,589,590],{},"Cards you hold, with their live balances",[11,592,593,594,597],{},"Credit on a paused or past-due plan shows as ",[15,595,596],{},"on hold"," and can't be spent until the plan is active again.",[20,599,601],{"id":600},"how-do-i-manage-my-saved-cards","How do I manage my saved cards?",[11,603,604,605,607],{},"In ",[15,606,153],{},", each card shows its brand, last four digits, and expiry.",[64,609,610,620,626],{},[67,611,612,615,616,154],{},[15,613,614],{},"Add card"," — enter a new card yourself on the secure form. The venue never sees the number; see ",[150,617,619],{"href":618},"\u002Fhelp\u002Fportal\u002Fsaved-cards-and-payment-security","Saved cards and payment security",[67,621,622,625],{},[15,623,624],{},"Make default"," — choose which card your memberships bill against.",[67,627,628,631],{},[15,629,630],{},"Remove"," — you'll confirm first, because a membership billing to that card will need a replacement.",[633,634,635],"note",{},[11,636,637],{},"Removing a card detaches it at the payment processor, so it genuinely cannot be charged afterwards.",[20,639,641],{"id":640},"where-are-my-receipts","Where are my receipts?",[11,643,644,645,647],{},"Open ",[15,646,542],{},". You'll see spend summaries (lifetime, this year, last 30 days) and every receipt.",[25,649,650,654,657,661],{},[28,651,653],{"id":652},"tap-the-eye-icon-on-a-receipt","Tap the eye icon on a receipt",[11,655,656],{},"The itemised breakdown opens: each line, discounts, tax, tip, and how it was paid.",[28,658,660],{"id":659},"tap-print","Tap Print",[11,662,663],{},"Your device's print screen opens — on most phones and computers that's also where you save it as a PDF.",[20,665,158],{"id":157},[28,667,669],{"id":668},"why-cant-i-add-a-card","Why can't I add a card?",[11,671,672],{},"The venue hasn't set up card payments yet — the section says so when that's the case.",[28,674,676],{"id":675},"where-did-my-gift-card-go","Where did my gift card go?",[11,678,679,680,154],{},"Cards appear once they're linked to your client record. You can always check any card's balance from its link or code without signing in — see ",[150,681,682],{"href":212},"Buy and use a gift card",[28,684,686],{"id":685},"can-the-venue-add-a-card-for-me","Can the venue add a card for me?",[11,688,689],{},"No. Cards are always entered by you, on a secure form handled by the payment processor.",{"title":181,"searchDepth":182,"depth":182,"links":691},[692,693,694,698],{"id":546,"depth":182,"text":547},{"id":600,"depth":182,"text":601},{"id":640,"depth":182,"text":641,"children":695},[696,697],{"id":652,"depth":187,"text":653},{"id":659,"depth":187,"text":660},{"id":157,"depth":182,"text":158,"children":699},[700,701,702],{"id":668,"depth":187,"text":669},{"id":675,"depth":187,"text":676},{"id":685,"depth":187,"text":686},"Where to find your store credit, saved payment cards, and gift card balances — plus every itemised receipt from your salon or clinic visits.","i-lucide-wallet",[706,707,708,709,710,711],"store credit balance","my saved cards","gift card balance in my account","find my receipt","salon receipts online","remove card on file",{},50,[618,715],"\u002Fhelp\u002Fportal\u002Fyour-membership",{"title":531,"description":703},"help\u002Fportal\u002Fyour-wallet","_rxA95WAA5--aqIqRH4LhAEkBb923M1NPKPn1PciV3M",1790225859192]