[{"data":1,"prerenderedAt":580},["ShallowReactive",2],{"help:\u002Fhelp\u002Fbook-online\u002Fpay-a-payment-link":3,"help-all-categories":182,"help-cat-articles:\u002Fhelp\u002Fbook-online\u002Fpay-a-payment-link":301,"help-related:\u002Fhelp\u002Fbook-online\u002Fpay-a-payment-link":302},{"id":4,"title":5,"audience":6,"body":7,"category":160,"description":161,"draft":162,"extension":163,"icon":164,"keywords":165,"meta":171,"navigation":172,"order":173,"path":174,"related":175,"seo":178,"stem":179,"updatedAt":180,"__hash__":181},"help\u002Fhelp\u002Fbook-online\u002Fpay-a-payment-link.md","How do I pay a payment link?","client",{"type":8,"value":9,"toc":144},"minimark",[10,14,21,26,29,83,90,94,119,123,127,130,134,137,141],[11,12,13],"p",{},"Open the link, check the breakdown, add a tip if you want to (it's always optional), enter your card, and pay. The card form is handled by the payment processor — the venue never sees your card number.",[11,15,16,20],{},[17,18,19],"strong",{},"Before you start:"," you'll need the link from the venue's text or email. Payment links expire — if yours has, ask for a fresh one.",[22,23,25],"h2",{"id":24},"what-will-i-see-on-the-page","What will I see on the page?",[11,27,28],{},"A page in the venue's own branding showing exactly what you're paying for:",[30,31,32,45],"table",{},[33,34,35],"thead",{},[36,37,38,42],"tr",{},[39,40,41],"th",{},"Line",[39,43,44],{},"What it is",[46,47,48,57,65,73],"tbody",{},[36,49,50,54],{},[51,52,53],"td",{},"Each item",[51,55,56],{},"The services or products, individually",[36,58,59,62],{},[51,60,61],{},"Discount",[51,63,64],{},"Anything taken off",[36,66,67,70],{},[51,68,69],{},"Service charge and tax",[51,71,72],{},"Broken out separately",[36,74,75,80],{},[51,76,77],{},[17,78,79],{},"Total owed",[51,81,82],{},"What you're paying",[11,84,85,86,89],{},"If your visit was with a named professional, an ",[17,87,88],{},"optional"," tip prompt appears — preset percentages or your own amount. Nothing is pre-selected, and you can pay with no tip at all.",[22,91,93],{"id":92},"how-do-i-pay","How do I pay?",[95,96,97,102,105,109,112,116],"steps",{},[98,99,101],"h3",{"id":100},"choose-a-tip-or-skip-it","Choose a tip, or skip it",[11,103,104],{},"Tap a preset, type your own amount, or leave it at nothing.",[98,106,108],{"id":107},"enter-your-card","Enter your card",[11,110,111],{},"You type it yourself on the secure form — this is why the venue sent a link rather than taking your number over the phone.",[98,113,115],{"id":114},"pay","Pay",[11,117,118],{},"The page confirms your payment and the venue is notified. Reopening the link later just shows it's complete.",[22,120,122],{"id":121},"common-questions","Common questions",[98,124,126],{"id":125},"is-it-safe-to-pay-through-the-link","Is it safe to pay through the link?",[11,128,129],{},"Yes — the card form is provided by the payment processor (Stripe), and your card number goes directly to them. The venue never sees or handles it.",[98,131,133],{"id":132},"the-link-says-expired-or-cancelled-did-i-lose-the-money","The link says expired or cancelled — did I lose the money?",[11,135,136],{},"No. An expired or cancelled link took no payment. Ask the venue to send a fresh one.",[98,138,140],{"id":139},"do-i-have-to-tip","Do I have to tip?",[11,142,143],{},"No. The tip is optional by design — nothing is pre-selected, and paying without one is one tap.",{"title":145,"searchDepth":146,"depth":146,"links":147},"",2,[148,149,155],{"id":24,"depth":146,"text":25},{"id":92,"depth":146,"text":93,"children":150},[151,153,154],{"id":100,"depth":152,"text":101},3,{"id":107,"depth":152,"text":108},{"id":114,"depth":152,"text":115},{"id":121,"depth":146,"text":122,"children":156},[157,158,159],{"id":125,"depth":152,"text":126},{"id":132,"depth":152,"text":133},{"id":139,"depth":152,"text":140},"book-online","Open the payment link your salon or clinic sent, check the itemised breakdown, add an optional tip, and pay securely by card straight from your phone.",false,"md","i-lucide-credit-card",[166,167,168,169,170],"pay my salon bill online","payment link from salon","pay by link","is a payment link safe","payment link expired",{},true,60,"\u002Fhelp\u002Fbook-online\u002Fpay-a-payment-link",[176,177],"\u002Fhelp\u002Fbook-online\u002Fadd-or-update-your-card","\u002Fhelp\u002Fbook-online\u002Ffind-your-receipt",{"title":5,"description":161},"help\u002Fbook-online\u002Fpay-a-payment-link","2026-08-14","RSh23vYUnZoC5gFym-yH4NHWbG2nh73YBFlFUFBo544",[183,195,204,212,222,232,242,252,262,272,282,291],{"id":184,"title":185,"audience":186,"description":187,"extension":188,"icon":189,"meta":190,"order":191,"slug":192,"stem":193,"__hash__":194},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","clinic","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","lTnfg_2tKvxQ9QanJ9XY3shoBHrJNWNfnxhcYaaKKPI",{"id":196,"title":197,"audience":186,"description":198,"extension":188,"icon":199,"meta":200,"order":146,"slug":201,"stem":202,"__hash__":203},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","s5UMHzRIeTUFi7mdsOyuSluzJBp79U9WTsTpOtbaW-E",{"id":205,"title":206,"audience":186,"description":207,"extension":188,"icon":164,"meta":208,"order":152,"slug":209,"stem":210,"__hash__":211},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.",{},"checkout","help\u002Fcategories\u002Fcheckout","4PQPgJd7Z25g0SvtoqqdMlnzk3DlcJpaZhNAiNiYVW0",{"id":213,"title":214,"audience":186,"description":215,"extension":188,"icon":216,"meta":217,"order":218,"slug":219,"stem":220,"__hash__":221},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","u-tqzEJo2gR_wJ7x7y-EMIF3L4TP9EuBWlamwgwCC0I",{"id":223,"title":224,"audience":186,"description":225,"extension":188,"icon":226,"meta":227,"order":228,"slug":229,"stem":230,"__hash__":231},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, packages & gift cards","The things clients buy once and spend down over time, and how each one behaves at checkout.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","wVVr_rc_P9p2RZWwy0XKsNB9fQ7XtQxxIz4qnixkGkg",{"id":233,"title":234,"audience":186,"description":235,"extension":188,"icon":236,"meta":237,"order":238,"slug":239,"stem":240,"__hash__":241},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, task boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","kSPRTYYbOW5LBNuaYXGv0C4IE7BqS2n-OkCSI97f-cM",{"id":243,"title":244,"audience":186,"description":245,"extension":188,"icon":246,"meta":247,"order":248,"slug":249,"stem":250,"__hash__":251},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Working hours, the weekly roster, clock-in, timesheets, and time off.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","1cMbCRwUmewb4t_DwUJ7jJUjntx-odU8jRDgBredsPs",{"id":253,"title":254,"audience":186,"description":255,"extension":188,"icon":256,"meta":257,"order":258,"slug":259,"stem":260,"__hash__":261},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read the numbers, export them, and find the report you actually need.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","3XyCU-DkoYi7xSPz0tDRohlYkNBUS0YsLo-insknI8o",{"id":263,"title":264,"audience":186,"description":265,"extension":188,"icon":266,"meta":267,"order":268,"slug":269,"stem":270,"__hash__":271},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"settings","help\u002Fcategories\u002Fsettings","rdLQHp7tfAu5iySbsypfXu1kOuujDAuLVk6yGidNvtQ",{"id":273,"title":274,"audience":186,"description":275,"extension":188,"icon":276,"meta":277,"order":278,"slug":279,"stem":280,"__hash__":281},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"account","help\u002Fcategories\u002Faccount","8JZPH_8Q-lnEEFgysE9gCwyd1pzUe2hfAebATuQ5Pog",{"id":283,"title":284,"audience":6,"description":285,"extension":188,"icon":286,"meta":287,"order":288,"slug":160,"stem":289,"__hash__":290},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"help\u002Fcategories\u002Fbook-online","dUBIoELt-ci1vqbw_VX1VA6PGJV8V-9x4ZmpAk1aXXE",{"id":292,"title":293,"audience":6,"description":294,"extension":188,"icon":295,"meta":296,"order":297,"slug":298,"stem":299,"__hash__":300},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","D8_zQhv9hO2b9PYDADw-ebh1yZUuC0UcBt3DDZbMAH4",[],[303,460],{"id":304,"title":305,"audience":6,"body":306,"category":160,"description":445,"draft":162,"extension":163,"icon":446,"keywords":447,"meta":453,"navigation":172,"order":454,"path":176,"related":455,"seo":457,"stem":458,"updatedAt":180,"__hash__":459},"help\u002Fhelp\u002Fbook-online\u002Fadd-or-update-your-card.md","Why do I need to enter my card?",{"type":8,"value":307,"toc":431},[308,311,315,336,340,343,381,391,395,408,410,414,417,421,424,428],[11,309,310],{},"Some venues ask for a card on file before confirming a booking — usually as security against no-shows, not to charge you now. Instead of taking your number over the phone, they send a secure link where you enter the card yourself; the venue never sees the number.",[22,312,314],{"id":313},"how-does-the-card-link-work","How does the card link work?",[95,316,317,321,324,326,329,333],{},[98,318,320],{"id":319},"open-the-link","Open the link",[11,322,323],{},"It's addressed to you, shows the venue's name, and needs no password or account.",[98,325,108],{"id":107},[11,327,328],{},"The form is provided by the payment processor (Stripe). Your number goes directly to them — staff have no screen where they could type it for you. That's deliberate.",[98,330,332],{"id":331},"done","Done",[11,334,335],{},"The page confirms your card is saved. The venue sees only the card brand, last four digits, and expiry.",[22,337,339],{"id":338},"what-can-the-saved-card-be-charged-for","What can the saved card be charged for?",[11,341,342],{},"Only what the venue disclosed to you:",[30,344,345,355],{},[33,346,347],{},[36,348,349,352],{},[39,350,351],{},"Charge",[39,353,354],{},"When it can happen",[46,356,357,365,373],{},[36,358,359,362],{},[51,360,361],{},"Late-cancellation or no-show fee",[51,363,364],{},"Under the policy shown when you booked",[36,366,367,370],{},[51,368,369],{},"Deposit",[51,371,372],{},"If one was part of confirming your booking",[36,374,375,378],{},[51,376,377],{},"Membership renewal",[51,379,380],{},"If you signed up for a recurring plan",[382,383,384],"warning",{},[11,385,386,387,390],{},"Those terms appear on the booking screen ",[17,388,389],{},"before"," you confirm — that's the moment to read them and ask questions.",[22,392,394],{"id":393},"how-do-i-remove-or-change-the-card-later","How do I remove or change the card later?",[11,396,397,398,401,402,407],{},"If the venue offers a client account, sign in and open ",[17,399,400],{},"Wallet"," to see, add, or remove saved cards — a removed card is detached at the payment processor and can't be charged again. See ",[403,404,406],"a",{"href":405},"\u002Fhelp\u002Fportal\u002Fsaved-cards-and-payment-security","Saved cards and payment security",". No account? Ask the venue to send a fresh card link.",[22,409,122],{"id":121},[98,411,413],{"id":412},"can-i-just-read-my-card-number-over-the-phone-instead","Can I just read my card number over the phone instead?",[11,415,416],{},"Not through this software — staff have nowhere to enter it. The link is the only path, and it's the safer one.",[98,418,420],{"id":419},"will-i-be-charged-when-i-save-my-card","Will I be charged when I save my card?",[11,422,423],{},"No. Saving a card stores it; charges only happen under the disclosed terms above. If a deposit is due, that's shown as a payment, not a card save.",[98,425,427],{"id":426},"the-link-says-expired-or-already-used-now-what","The link says expired or already used — now what?",[11,429,430],{},"Card links are single-purpose. Ask the venue for a new one.",{"title":145,"searchDepth":146,"depth":146,"links":432},[433,438,439,440],{"id":313,"depth":146,"text":314,"children":434},[435,436,437],{"id":319,"depth":152,"text":320},{"id":107,"depth":152,"text":108},{"id":331,"depth":152,"text":332},{"id":338,"depth":146,"text":339},{"id":393,"depth":146,"text":394},{"id":121,"depth":146,"text":122,"children":441},[442,443,444],{"id":412,"depth":152,"text":413},{"id":419,"depth":152,"text":420},{"id":426,"depth":152,"text":427},"What the card-on-file request from your salon means, why staff can never type your number for you, and what a saved card can be charged for.","i-lucide-shield-check",[448,449,450,451,452],"salon asking for my card","card on file to book","is saving my card safe","card request link","no-show fee card",{},70,[456,405],"\u002Fhelp\u002Fbook-online\u002Fmanage-your-booking",{"title":305,"description":445},"help\u002Fbook-online\u002Fadd-or-update-your-card","1RRv_zJjFLokeaOY--_GJZBnmLKnAcSSFg9xOMWgEEo",{"id":461,"title":462,"audience":6,"body":463,"category":160,"description":566,"draft":162,"extension":163,"icon":567,"keywords":568,"meta":574,"navigation":172,"order":575,"path":177,"related":576,"seo":577,"stem":578,"updatedAt":180,"__hash__":579},"help\u002Fhelp\u002Fbook-online\u002Ffind-your-receipt.md","Where do I find my receipt?",{"type":8,"value":464,"toc":552},[465,476,480,483,487,510,514,526,528,532,535,539,545,549],[11,466,467,468,471,472,475],{},"Open the ",[17,469,470],{},"view this receipt online"," link in the email your venue sent after you paid — it shows your itemised copy with no sign-in needed. Tap ",[17,473,474],{},"Print"," to print it or save it as a PDF.",[22,477,479],{"id":478},"whats-on-my-receipt","What's on my receipt?",[11,481,482],{},"Every item, discounts, tax, tip, the total, and how it was paid — the venue's name and address at the top, so it works for expenses or insurance claims.",[22,484,486],{"id":485},"how-do-i-save-it-as-a-pdf","How do I save it as a PDF?",[95,488,489,493,496,500,503,507],{},[98,490,492],{"id":491},"open-the-receipt-link","Open the receipt link",[11,494,495],{},"From the email — no sign-in needed.",[98,497,499],{"id":498},"tap-print","Tap Print",[11,501,502],{},"Your device's print screen opens.",[98,504,506],{"id":505},"choose-save-as-pdf","Choose Save as PDF",[11,508,509],{},"On most phones and computers it's an option on that same print screen.",[22,511,513],{"id":512},"where-are-all-my-past-receipts","Where are all my past receipts?",[11,515,516,517,520,521,525],{},"If your venue offers a client account, sign in and open ",[17,518,519],{},"Purchases"," — every receipt from your visits is listed, each openable and printable. See ",[403,522,524],{"href":523},"\u002Fhelp\u002Fportal\u002Fyour-wallet","Your wallet",".",[22,527,122],{"id":121},[98,529,531],{"id":530},"the-link-says-receipt-not-found-why","The link says receipt not found — why?",[11,533,534],{},"The link may be mistyped (they're long — open it directly rather than retyping) or no longer valid. Ask the venue to resend it; it takes them a moment.",[98,536,538],{"id":537},"i-never-got-a-receipt-email-can-i-still-get-one","I never got a receipt email — can I still get one?",[11,540,541,542,544],{},"Yes — ask the venue to send or resend it, or find it under ",[17,543,519],{}," if you have an account.",[98,546,548],{"id":547},"is-my-receipt-private","Is my receipt private?",[11,550,551],{},"Anyone with the link can open it, so treat the link like the receipt itself.",{"title":145,"searchDepth":146,"depth":146,"links":553},[554,555,560,561],{"id":478,"depth":146,"text":479},{"id":485,"depth":146,"text":486,"children":556},[557,558,559],{"id":491,"depth":152,"text":492},{"id":498,"depth":152,"text":499},{"id":505,"depth":152,"text":506},{"id":512,"depth":146,"text":513},{"id":121,"depth":146,"text":122,"children":562},[563,564,565],{"id":530,"depth":152,"text":531},{"id":537,"depth":152,"text":538},{"id":547,"depth":152,"text":548},"Open the receipt link from your email to see your itemised copy, print it or save it as a PDF, and find every past receipt in your online account.","i-lucide-receipt",[569,570,571,572,573],"find my salon receipt","receipt link email","save receipt as pdf","itemised receipt salon","past receipts online",{},140,[523,174],{"title":462,"description":566},"help\u002Fbook-online\u002Ffind-your-receipt","j9AwwpVzZD50Yj6m91Uf6Op_Ch03ohE-L4SZfA0FWzg",1790225859229]