[{"data":1,"prerenderedAt":547},["ShallowReactive",2],{"help:\u002Fhelp\u002Fbook-online\u002Funsubscribe-from-marketing":3,"help-all-categories":169,"help-cat-articles:\u002Fhelp\u002Fbook-online\u002Funsubscribe-from-marketing":289,"help-related:\u002Fhelp\u002Fbook-online\u002Funsubscribe-from-marketing":290},{"id":4,"title":5,"audience":6,"body":7,"category":148,"description":149,"draft":150,"extension":151,"icon":152,"keywords":153,"meta":159,"navigation":160,"order":161,"path":162,"related":163,"seo":165,"stem":166,"updatedAt":167,"__hash__":168},"help\u002Fhelp\u002Fbook-online\u002Funsubscribe-from-marketing.md","How do I unsubscribe from marketing emails?","client",{"type":8,"value":9,"toc":136},"minimark",[10,19,24,67,70,76,80,110,114,119,122,126,129,133],[11,12,13,14,18],"p",{},"Tap ",[15,16,17],"strong",{},"unsubscribe"," in the footer of any marketing email, then tap the confirmation button on the page that opens — you're unsubscribed from that venue's marketing. Booking emails like confirmations and reminders still arrive.",[20,21,23],"h2",{"id":22},"what-stops-and-what-doesnt","What stops, and what doesn't?",[25,26,27,40],"table",{},[28,29,30],"thead",{},[31,32,33,37],"tr",{},[34,35,36],"th",{},"Email type",[34,38,39],{},"After unsubscribing",[41,42,43,52,60],"tbody",{},[31,44,45,49],{},[46,47,48],"td",{},"Promotions, newsletters, campaigns",[46,50,51],{},"Stops",[31,53,54,57],{},[46,55,56],{},"Booking confirmations and reminders",[46,58,59],{},"Still arrives",[31,61,62,65],{},[46,63,64],{},"Receipts and forms",[46,66,59],{},[11,68,69],{},"The emails your bookings need aren't marketing, so they keep coming. Unsubscribing also applies only to the venue that sent the email — if you visit several businesses, each has its own list.",[71,72,73],"note",{},[11,74,75],{},"The extra confirmation tap is deliberate: it stops email scanners that follow links from unsubscribing you by accident.",[20,77,79],{"id":78},"how-do-i-change-my-mind-or-stop-texts-too","How do I change my mind, or stop texts too?",[81,82,83,94,104],"ul",{},[84,85,86,89,90,93],"li",{},[15,87,88],{},"Client account:"," sign in and open ",[15,91,92],{},"Account"," — email updates and SMS reminders are toggles you can flip any time.",[84,95,96,99,100,103],{},[15,97,98],{},"Text messages:"," reply ",[15,101,102],{},"STOP"," to the message itself.",[84,105,106,109],{},[15,107,108],{},"No account:"," just ask the venue to update your preferences.",[20,111,113],{"id":112},"common-questions","Common questions",[115,116,118],"h3",{"id":117},"why-am-i-still-getting-appointment-emails","Why am I still getting appointment emails?",[11,120,121],{},"Because they're about your bookings, not advertising — confirmations, reminders, and receipts always send. To stop those, you'd need to stop booking or ask the venue directly.",[115,123,125],{"id":124},"does-unsubscribing-affect-my-appointments","Does unsubscribing affect my appointments?",[11,127,128],{},"No. Your bookings, account, and everything else are untouched.",[115,130,132],{"id":131},"i-unsubscribed-but-got-another-promotion-what-should-i-do","I unsubscribed but got another promotion — what should I do?",[11,134,135],{},"Campaigns already queued may arrive shortly after. If marketing keeps coming beyond that, contact the venue — they can check your preference on your record.",{"title":137,"searchDepth":138,"depth":138,"links":139},"",2,[140,141,142],{"id":22,"depth":138,"text":23},{"id":78,"depth":138,"text":79},{"id":112,"depth":138,"text":113,"children":143},[144,146,147],{"id":117,"depth":145,"text":118},3,{"id":124,"depth":145,"text":125},{"id":131,"depth":145,"text":132},"book-online","Stop a salon's marketing emails with the unsubscribe link — exactly what stops, what you'll still receive, and how to change your mind later on.",false,"md","i-lucide-mail-x",[154,155,156,157,158],"unsubscribe salon emails","stop marketing emails","stop promotional texts","opt out of salon newsletter","still getting emails after unsubscribing",{},true,150,"\u002Fhelp\u002Fbook-online\u002Funsubscribe-from-marketing",[164],"\u002Fhelp\u002Fportal\u002Fyour-account",{"title":5,"description":149},"help\u002Fbook-online\u002Funsubscribe-from-marketing","2026-08-14","VAEY58TDshDpUUsUpduzTo17OOhIWQxwjliQ4JXWB-g",[170,182,191,200,210,220,230,240,250,260,270,279],{"id":171,"title":172,"audience":173,"description":174,"extension":175,"icon":176,"meta":177,"order":178,"slug":179,"stem":180,"__hash__":181},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","clinic","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","lTnfg_2tKvxQ9QanJ9XY3shoBHrJNWNfnxhcYaaKKPI",{"id":183,"title":184,"audience":173,"description":185,"extension":175,"icon":186,"meta":187,"order":138,"slug":188,"stem":189,"__hash__":190},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","s5UMHzRIeTUFi7mdsOyuSluzJBp79U9WTsTpOtbaW-E",{"id":192,"title":193,"audience":173,"description":194,"extension":175,"icon":195,"meta":196,"order":145,"slug":197,"stem":198,"__hash__":199},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"checkout","help\u002Fcategories\u002Fcheckout","4PQPgJd7Z25g0SvtoqqdMlnzk3DlcJpaZhNAiNiYVW0",{"id":201,"title":202,"audience":173,"description":203,"extension":175,"icon":204,"meta":205,"order":206,"slug":207,"stem":208,"__hash__":209},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","u-tqzEJo2gR_wJ7x7y-EMIF3L4TP9EuBWlamwgwCC0I",{"id":211,"title":212,"audience":173,"description":213,"extension":175,"icon":214,"meta":215,"order":216,"slug":217,"stem":218,"__hash__":219},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, packages & gift cards","The things clients buy once and spend down over time, and how each one behaves at checkout.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","wVVr_rc_P9p2RZWwy0XKsNB9fQ7XtQxxIz4qnixkGkg",{"id":221,"title":222,"audience":173,"description":223,"extension":175,"icon":224,"meta":225,"order":226,"slug":227,"stem":228,"__hash__":229},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, task boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","kSPRTYYbOW5LBNuaYXGv0C4IE7BqS2n-OkCSI97f-cM",{"id":231,"title":232,"audience":173,"description":233,"extension":175,"icon":234,"meta":235,"order":236,"slug":237,"stem":238,"__hash__":239},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Working hours, the weekly roster, clock-in, timesheets, and time off.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","1cMbCRwUmewb4t_DwUJ7jJUjntx-odU8jRDgBredsPs",{"id":241,"title":242,"audience":173,"description":243,"extension":175,"icon":244,"meta":245,"order":246,"slug":247,"stem":248,"__hash__":249},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read the numbers, export them, and find the report you actually need.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","3XyCU-DkoYi7xSPz0tDRohlYkNBUS0YsLo-insknI8o",{"id":251,"title":252,"audience":173,"description":253,"extension":175,"icon":254,"meta":255,"order":256,"slug":257,"stem":258,"__hash__":259},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"settings","help\u002Fcategories\u002Fsettings","rdLQHp7tfAu5iySbsypfXu1kOuujDAuLVk6yGidNvtQ",{"id":261,"title":262,"audience":173,"description":263,"extension":175,"icon":264,"meta":265,"order":266,"slug":267,"stem":268,"__hash__":269},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"account","help\u002Fcategories\u002Faccount","8JZPH_8Q-lnEEFgysE9gCwyd1pzUe2hfAebATuQ5Pog",{"id":271,"title":272,"audience":6,"description":273,"extension":175,"icon":274,"meta":275,"order":276,"slug":148,"stem":277,"__hash__":278},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"help\u002Fcategories\u002Fbook-online","dUBIoELt-ci1vqbw_VX1VA6PGJV8V-9x4ZmpAk1aXXE",{"id":280,"title":281,"audience":6,"description":282,"extension":175,"icon":283,"meta":284,"order":285,"slug":286,"stem":287,"__hash__":288},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","D8_zQhv9hO2b9PYDADw-ebh1yZUuC0UcBt3DDZbMAH4",[],[291],{"id":292,"title":293,"audience":6,"body":294,"category":286,"description":538,"draft":150,"extension":151,"icon":283,"keywords":539,"meta":540,"navigation":160,"order":266,"path":164,"related":541,"seo":543,"stem":544,"updatedAt":545,"__hash__":546},"help\u002Fhelp\u002Fportal\u002Fyour-account.md","Booking online and using your account",{"type":8,"value":295,"toc":520},[296,299,303,306,344,347,351,354,360,364,367,374,378,471,474,478,481,484,487,494,498,501,505,508,513,517],[11,297,298],{},"If your salon or clinic runs on Owneli, you can book online and manage your visits yourself. This page explains what you can do.",[20,300,302],{"id":301},"booking-without-an-account","Booking without an account",[11,304,305],{},"You don't need an account to book. Your venue's booking page walks you through it:",[307,308,309,313,316,320,323,327,330,334,337,341],"steps",{},[115,310,312],{"id":311},"choose-your-service","Choose your service",[11,314,315],{},"Pick one or more. Some venues offer bundles — several services at a combined price.",[115,317,319],{"id":318},"choose-a-time","Choose a time",[11,321,322],{},"Pick a date and pick from the openings shown. You can request a specific team member or leave it to whoever's available.",[115,324,326],{"id":325},"add-anything-extra","Add anything extra",[11,328,329],{},"If your venue offers add-ons, they're offered here.",[115,331,333],{"id":332},"enter-your-details","Enter your details",[11,335,336],{},"Name, email, and phone so they can reach you.",[115,338,340],{"id":339},"confirm","Confirm",[11,342,343],{},"Some venues ask for a card, or take a deposit, before confirming. If yours does, the terms are shown on this screen before you pay — what's due now, how long before your appointment you can cancel for free, and what any late-cancellation or no-show fee would be.",[11,345,346],{},"You'll get a confirmation with a link to manage your booking.",[20,348,350],{"id":349},"managing-a-booking","Managing a booking",[11,352,353],{},"The link in your confirmation lets you view, reschedule, or cancel without signing in anywhere.",[355,356,357],"warning",{},[11,358,359],{},"If your venue charges for late cancellations, the free-cancellation window is shown on the booking screen and in your confirmation. Cancelling inside that window may be charged to the card you used.",[20,361,363],{"id":362},"your-account","Your account",[11,365,366],{},"If your venue has the client portal enabled, you can sign in for a fuller picture.",[11,368,369,370,373],{},"Signing in is by ",[15,371,372],{},"magic link"," — enter your email and a one-time sign-in link is sent to you. There's no password to remember, though you can set one if you prefer.",[115,375,377],{"id":376},"whats-in-there","What's in there",[25,379,380,390],{},[28,381,382],{},[31,383,384,387],{},[34,385,386],{},"Section",[34,388,389],{},"What you'll find",[41,391,392,402,412,422,432,442,452,462],{},[31,393,394,399],{},[46,395,396],{},[15,397,398],{},"Home",[46,400,401],{},"Your next visit, and a quick way to book again",[31,403,404,409],{},[46,405,406],{},[15,407,408],{},"Appointments",[46,410,411],{},"Past and upcoming visits",[31,413,414,419],{},[46,415,416],{},[15,417,418],{},"Wallet",[46,420,421],{},"Store credit, saved cards, and any gift cards you hold",[31,423,424,429],{},[46,425,426],{},[15,427,428],{},"Memberships",[46,430,431],{},"Your plans, what's included, and what you've used",[31,433,434,439],{},[46,435,436],{},[15,437,438],{},"Loyalty",[46,440,441],{},"Your points, your tier, and rewards you can redeem",[31,443,444,449],{},[46,445,446],{},[15,447,448],{},"Messages",[46,450,451],{},"Messages with the venue",[31,453,454,459],{},[46,455,456],{},[15,457,458],{},"Refer",[46,460,461],{},"Your personal referral link",[31,463,464,468],{},[46,465,466],{},[15,467,92],{},[46,469,470],{},"Your details and communication preferences",[11,472,473],{},"Not every venue turns on every section.",[115,475,477],{"id":476},"more-than-one-venue","More than one venue",[11,479,480],{},"If you visit several businesses that use Owneli, one sign-in covers them all. Switch between them inside the portal — each keeps its own visits, memberships and points, and each looks like itself, with its own branding.",[20,482,428],{"id":483},"memberships",[11,485,486],{},"Your membership page shows what your plan includes and what you've used this period.",[11,488,489,490,493],{},"If your venue allows it, you can ",[15,491,492],{},"request a pause"," from here. Pauses are subject to your venue's policy — how many you're allowed, how many days in total, and whether a freeze fee applies. Your request goes to the venue for approval.",[20,495,497],{"id":496},"gift-cards","Gift cards",[11,499,500],{},"Gift cards you've been sent show in your wallet with their balance. You can also check any card's balance from the link that came with it, without signing in.",[20,502,504],{"id":503},"saved-cards","Saved cards",[11,506,507],{},"Cards saved for membership billing are listed in your wallet. You can add one, make one the default, or remove one. Removing a card detaches it at the payment processor, so it genuinely can't be charged afterwards.",[71,509,510],{},[11,511,512],{},"Venues cannot enter your card details on your behalf. If you're paying by link, you type your card into your venue's own secure page — they never see or handle the number.",[20,514,516],{"id":515},"forms-and-consents","Forms and consents",[11,518,519],{},"If your venue sends you a form before a visit, it arrives as a private link. You fill it in and sign on your own phone. Nobody else can see your answers.",{"title":137,"searchDepth":138,"depth":138,"links":521},[522,529,530,534,535,536,537],{"id":301,"depth":138,"text":302,"children":523},[524,525,526,527,528],{"id":311,"depth":145,"text":312},{"id":318,"depth":145,"text":319},{"id":325,"depth":145,"text":326},{"id":332,"depth":145,"text":333},{"id":339,"depth":145,"text":340},{"id":349,"depth":138,"text":350},{"id":362,"depth":138,"text":363,"children":531},[532,533],{"id":376,"depth":145,"text":377},{"id":476,"depth":145,"text":477},{"id":483,"depth":138,"text":428},{"id":496,"depth":138,"text":497},{"id":503,"depth":138,"text":504},{"id":515,"depth":138,"text":516},"How to book a visit, manage an appointment, and use your credit, memberships, gift cards and points — written for clients.",[],{},[542],"\u002Fhelp\u002Fgetting-started\u002Fwelcome",{"title":293,"description":538},"help\u002Fportal\u002Fyour-account","2026-07-26","9N1eadmLhpyQUP-V7NUithQbM6fNHhwCZlmTtSA_ViA",1790225859284]