[{"data":1,"prerenderedAt":1031},["ShallowReactive",2],{"help:\u002Fhelp\u002Fcheckout\u002Ftips":3,"help-all-categories":246,"help-cat-articles:\u002Fhelp\u002Fcheckout\u002Ftips":365,"help-related:\u002Fhelp\u002Fcheckout\u002Ftips":366},{"id":4,"title":5,"audience":6,"body":7,"category":229,"description":230,"draft":231,"extension":232,"icon":233,"keywords":234,"meta":235,"navigation":236,"order":237,"path":238,"related":239,"seo":242,"stem":243,"updatedAt":244,"__hash__":245},"help\u002Fhelp\u002Fcheckout\u002Ftips.md","Tips and tip splits","clinic",{"type":8,"value":9,"toc":216},"minimark",[10,19,24,29,89,95,99,106,134,139,146,153,157,163,175,179,185,189,192,196,210],[11,12,13,14,18],"p",{},"Tipping is the middle step of checkout: ",[15,16,17],"strong",{},"Cart → Tip → Payment",". The client is offered the option; nothing is ever added on their behalf.",[20,21,23],"h2",{"id":22},"configure-the-prompt","Configure the prompt",[11,25,26],{},[15,27,28],{},"Settings → Payments → Tips",[30,31,32,45],"table",{},[33,34,35],"thead",{},[36,37,38,42],"tr",{},[39,40,41],"th",{},"Setting",[39,43,44],{},"What it does",[46,47,48,59,69,79],"tbody",{},[36,49,50,56],{},[51,52,53],"td",{},[15,54,55],{},"Allow tips",[51,57,58],{},"Shows the tip step at checkout. It only offers the choice — it never adds a charge.",[36,60,61,66],{},[51,62,63],{},[15,64,65],{},"Suggested amounts",[51,67,68],{},"The percentages offered as quick buttons. Add, edit or remove them. None is pre-selected, and the client can always type a custom amount or leave nothing.",[36,70,71,76],{},[51,72,73],{},[15,74,75],{},"Suggested amount is based on",[51,77,78],{},"Subtotal before tax, or total after tax. This only changes the arithmetic behind the suggestions.",[36,80,81,86],{},[51,82,83],{},[15,84,85],{},"Include retail products",[51,87,88],{},"Whether products count toward the suggested amount, or only services do.",[90,91,92],"note",{},[11,93,94],{},"There is no automatic, default or mandatory tip anywhere in Owneli. Turning tips on shows the option; the client decides.",[20,96,98],{"id":97},"splitting-between-providers","Splitting between providers",[11,100,101,102,105],{},"When more than one team member worked the visit, the tip has to be divided. Pick the default under ",[15,103,104],{},"Default split between providers",":",[107,108,109,116,122,128],"ul",{},[110,111,112,115],"li",{},[15,113,114],{},"By effort (time)"," — proportional to the scheduled minutes each provider worked. Longer effort earns a larger share regardless of service price. This is the recommended default.",[110,117,118,121],{},[15,119,120],{},"By service value"," — proportional to the price of the services each provider performed.",[110,123,124,127],{},[15,125,126],{},"Equal"," — split evenly between everyone on the visit.",[110,129,130,133],{},[15,131,132],{},"Primary provider only"," — the whole tip goes to the appointment's main provider.",[135,136,138],"h3",{"id":137},"adjusting-the-split-at-the-till","Adjusting the split at the till",[11,140,141,142,145],{},"On an appointment sale with more than one provider, the cashier can open ",[15,143,144],{},"Split tip between providers"," and move the amounts by hand. The panel shows each provider, the minutes they worked, and how much is still unassigned — you can only save a split that balances to the full tip.",[11,147,148,149,152],{},"An edited split is saved before the payment closes the sale, so your override wins over the automatic allocation. If saving the split fails for any reason it does ",[15,150,151],{},"not"," block the sale — the automatic split runs as a safety net.",[20,154,156],{"id":155},"sales-with-no-provider","Sales with no provider",[11,158,159,160,105],{},"A retail-only or walk-in sale isn't linked to a provider. Choose who earns those tips under ",[15,161,162],{},"Tips with no service provider",[107,164,165,170],{},[110,166,167],{},[15,168,169],{},"The cashier who rang the sale",[110,171,172],{},[15,173,174],{},"A shared house \u002F unassigned pool",[20,176,178],{"id":177},"tipping-out-support-staff","Tipping out support staff",[11,180,181,184],{},[15,182,183],{},"Tip out to support staff"," redirects a percentage of each provider's tip into a shared support pool. It re-divides money the client already left; it never adds a charge to the sale.",[20,186,188],{"id":187},"tips-and-credit-tenders","Tips and credit tenders",[11,190,191],{},"Package, membership and membership-balance tenders cover the bill, not the gratuity. When a visit is fully redeemed against one of those, the tip stays as its own line and is settled by a following card or cash tender — so a client on a package can still tip.",[20,193,195],{"id":194},"where-the-money-shows-up","Where the money shows up",[107,197,198,204],{},[110,199,200,203],{},[15,201,202],{},"Growth → Reports → Tips"," — tips by provider and by period, split cash versus card",[110,205,206,209],{},[15,207,208],{},"Growth → Reports → Payroll"," — tips alongside hours for the pay run",[211,212,213],"tip",{},[11,214,215],{},"Cash tips are usually already in the provider's pocket at the drawer; card tips are typically owed in the payroll run. The payroll report separates the two so you don't pay a cash tip twice.",{"title":217,"searchDepth":218,"depth":218,"links":219},"",2,[220,221,225,226,227,228],{"id":22,"depth":218,"text":23},{"id":97,"depth":218,"text":98,"children":222},[223],{"id":137,"depth":224,"text":138},3,{"id":155,"depth":218,"text":156},{"id":177,"depth":218,"text":178},{"id":187,"depth":218,"text":188},{"id":194,"depth":218,"text":195},"checkout","How the tip prompt is configured, how a tip is divided between providers, and where the money shows up afterwards.",false,"md","i-lucide-hand-coins",[],{},true,20,"\u002Fhelp\u002Fcheckout\u002Ftips",[240,241],"\u002Fhelp\u002Fcheckout\u002Ftake-a-payment","\u002Fhelp\u002Fteam\u002Fshifts-timesheets-and-time-off",{"title":5,"description":230},"help\u002Fcheckout\u002Ftips","2026-07-26","6oZfnJEMbDq5vi1XUOZ-PLbOQkHE7QJ3qMadaewMiH0",[247,258,267,275,285,295,305,315,325,335,345,355],{"id":248,"title":249,"audience":6,"description":250,"extension":251,"icon":252,"meta":253,"order":254,"slug":255,"stem":256,"__hash__":257},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","lTnfg_2tKvxQ9QanJ9XY3shoBHrJNWNfnxhcYaaKKPI",{"id":259,"title":260,"audience":6,"description":261,"extension":251,"icon":262,"meta":263,"order":218,"slug":264,"stem":265,"__hash__":266},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","s5UMHzRIeTUFi7mdsOyuSluzJBp79U9WTsTpOtbaW-E",{"id":268,"title":269,"audience":6,"description":270,"extension":251,"icon":271,"meta":272,"order":224,"slug":229,"stem":273,"__hash__":274},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"help\u002Fcategories\u002Fcheckout","4PQPgJd7Z25g0SvtoqqdMlnzk3DlcJpaZhNAiNiYVW0",{"id":276,"title":277,"audience":6,"description":278,"extension":251,"icon":279,"meta":280,"order":281,"slug":282,"stem":283,"__hash__":284},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","u-tqzEJo2gR_wJ7x7y-EMIF3L4TP9EuBWlamwgwCC0I",{"id":286,"title":287,"audience":6,"description":288,"extension":251,"icon":289,"meta":290,"order":291,"slug":292,"stem":293,"__hash__":294},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, packages & gift cards","The things clients buy once and spend down over time, and how each one behaves at checkout.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","wVVr_rc_P9p2RZWwy0XKsNB9fQ7XtQxxIz4qnixkGkg",{"id":296,"title":297,"audience":6,"description":298,"extension":251,"icon":299,"meta":300,"order":301,"slug":302,"stem":303,"__hash__":304},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, task boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","kSPRTYYbOW5LBNuaYXGv0C4IE7BqS2n-OkCSI97f-cM",{"id":306,"title":307,"audience":6,"description":308,"extension":251,"icon":309,"meta":310,"order":311,"slug":312,"stem":313,"__hash__":314},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Working hours, the weekly roster, clock-in, timesheets, and time off.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","1cMbCRwUmewb4t_DwUJ7jJUjntx-odU8jRDgBredsPs",{"id":316,"title":317,"audience":6,"description":318,"extension":251,"icon":319,"meta":320,"order":321,"slug":322,"stem":323,"__hash__":324},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read the numbers, export them, and find the report you actually need.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","3XyCU-DkoYi7xSPz0tDRohlYkNBUS0YsLo-insknI8o",{"id":326,"title":327,"audience":6,"description":328,"extension":251,"icon":329,"meta":330,"order":331,"slug":332,"stem":333,"__hash__":334},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"settings","help\u002Fcategories\u002Fsettings","rdLQHp7tfAu5iySbsypfXu1kOuujDAuLVk6yGidNvtQ",{"id":336,"title":337,"audience":6,"description":338,"extension":251,"icon":339,"meta":340,"order":341,"slug":342,"stem":343,"__hash__":344},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"account","help\u002Fcategories\u002Faccount","8JZPH_8Q-lnEEFgysE9gCwyd1pzUe2hfAebATuQ5Pog",{"id":346,"title":347,"audience":348,"description":349,"extension":251,"icon":350,"meta":351,"order":237,"slug":352,"stem":353,"__hash__":354},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","client","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},"book-online","help\u002Fcategories\u002Fbook-online","dUBIoELt-ci1vqbw_VX1VA6PGJV8V-9x4ZmpAk1aXXE",{"id":356,"title":357,"audience":348,"description":358,"extension":251,"icon":359,"meta":360,"order":361,"slug":362,"stem":363,"__hash__":364},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","D8_zQhv9hO2b9PYDADw-ebh1yZUuC0UcBt3DDZbMAH4",[],[367,650],{"id":368,"title":369,"audience":6,"body":370,"category":229,"description":640,"draft":231,"extension":232,"icon":641,"keywords":642,"meta":643,"navigation":236,"order":341,"path":240,"related":644,"seo":647,"stem":648,"updatedAt":244,"__hash__":649},"help\u002Fhelp\u002Fcheckout\u002Ftake-a-payment.md","Take a payment",{"type":8,"value":371,"toc":630},[372,378,382,385,396,406,410,413,416,419,439,445,449,452,556,569,573,576,579,582,585,591,594,598,601,605,615,619,622],[11,373,374,375,377],{},"Everything you sell — services, retail products, memberships, packages, gift cards — goes through one cart. Checkout runs in three steps: ",[15,376,17],{},".",[20,379,381],{"id":380},"start-a-sale","Start a sale",[11,383,384],{},"Two ways in:",[107,386,387,393],{},[110,388,389,392],{},[15,390,391],{},"POS → Sell",", then start a new sale. Use this for a walk-in buying product, or a gift card.",[110,394,395],{},"From a completed appointment — open the appointment and check out. The services, provider and client come across already attached, which is what you want almost every time.",[11,397,398,399,402,403,377],{},"An open sale can be left and picked up later: ",[15,400,401],{},"Save as draft"," parks it, and you resume it from ",[15,404,405],{},"POS",[20,407,409],{"id":408},"build-the-cart","Build the cart",[11,411,412],{},"Add lines from the item picker: services, products, memberships, packages, gift cards. Quantities, taxes and any per-service tax override are calculated as you add.",[11,414,415],{},"Attach a client if one isn't already attached. You can complete a walk-in sale without a client, but you lose loyalty points, package and membership redemption, receipts by email, and the sale's place in that person's history.",[11,417,418],{},"From the sale menu you can also:",[107,420,421,427,433],{},[110,422,423,426],{},[15,424,425],{},"Add cart discount"," — a fixed amount, a percentage, or a configured deal code. Discounts apply to their scoped subtotal and the total updates immediately.",[110,428,429,432],{},[15,430,431],{},"Add service charge"," — an auto-gratuity or surcharge line, if your business uses them.",[110,434,435,438],{},[15,436,437],{},"Add a sale note"," — internal, kept with the sale.",[440,441,442],"warning",{},[11,443,444],{},"If a service on the cart requires a signed clinical form and it isn't signed, checkout is blocked. Send and complete the form first — the message names which one.",[20,446,448],{"id":447},"choose-a-tender","Choose a tender",[11,450,451],{},"Only the tenders that can actually settle this sale are offered:",[30,453,454,464],{},[33,455,456],{},[36,457,458,461],{},[39,459,460],{},"Tender",[39,462,463],{},"What it is",[46,465,466,476,486,496,506,516,526,536,546],{},[36,467,468,473],{},[51,469,470],{},[15,471,472],{},"Card on file",[51,474,475],{},"Charge the client's saved card. Leads the list when there is one, because it's the fastest.",[36,477,478,483],{},[51,479,480],{},[15,481,482],{},"External terminal",[51,484,485],{},"The client tapped or inserted on your standalone card machine. Record it here with an optional last-4 and terminal reference so the sale ties to the terminal receipt.",[36,487,488,493],{},[51,489,490],{},[15,491,492],{},"Cash",[51,494,495],{},"Enter what they handed over; change due is calculated for you.",[36,497,498,503],{},[51,499,500],{},[15,501,502],{},"Check",[51,504,505],{},"Recorded like cash.",[36,507,508,513],{},[51,509,510],{},[15,511,512],{},"Gift card",[51,514,515],{},"Enter the code. The card's balance is applied, capped at the balance.",[36,517,518,523],{},[51,519,520],{},[15,521,522],{},"Membership balance",[51,524,525],{},"Spend down an account-balance membership's wallet.",[36,527,528,533],{},[51,529,530],{},[15,531,532],{},"Package",[51,534,535],{},"Redeem a prepaid session against an eligible service line.",[36,537,538,543],{},[51,539,540],{},[15,541,542],{},"Membership",[51,544,545],{},"Redeem an included session from a service-credit membership.",[36,547,548,553],{},[51,549,550],{},[15,551,552],{},"Self checkout",[51,554,555],{},"Text or email a secure link — the client enters their own card on your branded page.",[90,557,558],{},[11,559,560,561,564,565,568],{},"A cart that ",[15,562,563],{},"sells"," a gift card can't be ",[15,566,567],{},"paid with"," a gift card. Redeeming one card to buy another moves balance with no audit trail, so that tender is removed from the list.",[20,570,572],{"id":571},"splitting-across-tenders","Splitting across tenders",[11,574,575],{},"If a tender doesn't cover the balance, the remainder stays on the sale and you pick the next method. Repeat until it's settled.",[11,577,578],{},"Quick presets offer the full balance, a half, and a third; rounding lands on the first tender so you never end on a stray cent.",[11,580,581],{},"Package, membership and membership-balance are credit tenders — they cover the bill, not the gratuity. A tip on those sales is settled by a following card or cash tender, so a client can still tip on a fully-redeemed visit.",[20,583,552],{"id":584},"self-checkout",[11,586,587,588,590],{},"Choose ",[15,589,552],{},", enter their mobile or email, and send. They open the link, enter their card on your branded page, and the sale closes itself here — you never see or type their card number. The screen updates on its own; there's nothing to refresh.",[11,592,593],{},"Needs a client attached, a balance to collect, and a connected payment processor.",[20,595,597],{"id":596},"card-surcharges","Card surcharges",[11,599,600],{},"If your business passes card processing costs on, the surcharge is shown before you charge, not after. For a card on file, Owneli knows whether it's credit or debit and only surcharges where your rules say so. For an external terminal the funding type is unknown, so the surcharge is applied by default and you can waive it for a debit card.",[20,602,604],{"id":603},"when-the-client-cant-pay-today","When the client can't pay today",[11,606,607,610,611,614],{},[15,608,609],{},"Save as unpaid"," completes the sale and leaves the balance owing. The sale shows as ",[15,612,613],{},"Completed · balance due",", and you collect the balance later from the same sale.",[20,616,618],{"id":617},"close-out","Close out",[11,620,621],{},"Confirm the payment. The receipt is ready to view, email, or resend, and a rebooking prompt appears so you can put the next visit in the diary before they leave.",[211,623,624],{},[11,625,626,627,629],{},"Cancelling a sale voids the cart and its lines. It does ",[15,628,151],{}," touch the appointment — you can start a fresh checkout for the same visit afterwards.",{"title":217,"searchDepth":218,"depth":218,"links":631},[632,633,634,635,636,637,638,639],{"id":380,"depth":218,"text":381},{"id":408,"depth":218,"text":409},{"id":447,"depth":218,"text":448},{"id":571,"depth":218,"text":572},{"id":584,"depth":218,"text":552},{"id":596,"depth":218,"text":597},{"id":603,"depth":218,"text":604},{"id":617,"depth":218,"text":618},"Build a cart, apply a discount, pick a tender, split across several — and what to do when the client can't pay today.","i-lucide-receipt",[],{},[238,645,646],"\u002Fhelp\u002Fcheckout\u002Frefunds-and-the-cash-drawer","\u002Fhelp\u002Fretail\u002Fgift-cards",{"title":369,"description":640},"help\u002Fcheckout\u002Ftake-a-payment","bRjO-9Pm_e54NESUrnbW45Q_fIOb94VnzOKzG6EkvIU",{"id":651,"title":652,"audience":6,"body":653,"category":312,"description":1020,"draft":231,"extension":232,"icon":1021,"keywords":1022,"meta":1023,"navigation":236,"order":341,"path":241,"related":1024,"seo":1027,"stem":1028,"updatedAt":1029,"__hash__":1030},"help\u002Fhelp\u002Fteam\u002Fshifts-timesheets-and-time-off.md","Shifts, timesheets, and time off",{"type":8,"value":654,"toc":1004},[655,658,707,711,718,725,729,736,740,746,749,775,788,791,796,800,824,828,892,895,899,902,909,913,920,923,928,931,934,959,964,967,970,974,980,984],[11,656,657],{},"Scheduling lives in three connected surfaces. Managing them needs the scheduling permission, which is deliberately separate from the ability to book appointments — you can grant \"runs the rota and signs off payroll\" without handing over the client calendar.",[30,659,660,669],{},[33,661,662],{},[36,663,664,667],{},[39,665,666],{},"Surface",[39,668,463],{},[46,670,671,686,697],{},[36,672,673,683],{},[51,674,675,678,679,682],{},[15,676,677],{},"Team → Scheduling"," (the ",[15,680,681],{},"Availability"," tab)",[51,684,685],{},"The recurring weekly template — who normally works when",[36,687,688,694],{},[51,689,690,693],{},[15,691,692],{},"Shifts"," (Scheduled shifts)",[51,695,696],{},"Overrides for a specific week",[36,698,699,704],{},[51,700,701],{},[15,702,703],{},"Timesheets",[51,705,706],{},"What was actually worked, and payroll approval",[20,708,710],{"id":709},"working-hours-the-template","Working hours: the template",[11,712,713,714,717],{},"The template is the default pattern: a person's usual days and times, repeating every week. It's the single most important thing to get right, because ",[15,715,716],{},"without hours nobody appears as bookable on the calendar"," — the day grid stays empty even though staff exist.",[11,719,720,721,724],{},"Set each person's working days and times. A day can carry a ",[15,722,723],{},"split range"," — 9am–12pm, then 2pm–6pm after a break.",[135,726,728],{"id":727},"shift-templates","Shift templates",[11,730,731,732,735],{},"Save a week you've built as a reusable ",[15,733,734],{},"shift template"," (\"Full-time M–F\", \"Weekends only\") and apply it to anyone's week. That turns setting up a new starter into two clicks.",[20,737,739],{"id":738},"scheduled-shifts-overrides","Scheduled shifts: overrides",[11,741,742,743,745],{},"The ",[15,744,692],{}," tab (Scheduled shifts) is the grid for changing one specific week without touching the template. Someone starting late on Tuesday, covering an extra Saturday, going home early on Friday.",[11,747,748],{},"Handy tools on the grid:",[107,750,751,757,763,769],{},[110,752,753,756],{},[15,754,755],{},"Copy week → next week"," — duplicate the overrides you've just built",[110,758,759,762],{},[15,760,761],{},"Pull last week"," — bring last week's overrides forward",[110,764,765,768],{},[15,766,767],{},"Copy Monday to all"," — fill a whole week from one day",[110,770,771,774],{},[15,772,773],{},"Clear"," — remove a date's override and let the recurring template take over again",[90,776,777],{},[11,778,779,780,783,784,787],{},"Approved time off and fixed-date holidays are ",[15,781,782],{},"protected",". Copying or pulling a week leaves those days exactly as they are, and tells you which days it left untouched and why. Time off is managed through ",[15,785,786],{},"Time off",", not by editing the shift grid.",[20,789,703],{"id":790},"timesheets",[11,792,793,795],{},[15,794,703],{}," holds clock-in records, paid hours, and approvals.",[135,797,799],{"id":798},"how-a-timesheet-is-created","How a timesheet is created",[107,801,802,812,818],{},[110,803,804,807,808,811],{},[15,805,806],{},"Clock"," — someone clocked in and out from the widget on ",[15,809,810],{},"Today",". This is the normal case.",[110,813,814,817],{},[15,815,816],{},"Manual"," — added by a manager, for a missed punch",[110,819,820,823],{},[15,821,822],{},"Auto"," — filled in automatically for a scheduled shift with no punch",[135,825,827],{"id":826},"states","States",[30,829,830,840],{},[33,831,832],{},[36,833,834,837],{},[39,835,836],{},"State",[39,838,839],{},"Meaning",[46,841,842,852,862,872,882],{},[36,843,844,849],{},[51,845,846],{},[15,847,848],{},"Clocked in",[51,850,851],{},"Live, still running",[36,853,854,859],{},[51,855,856],{},[15,857,858],{},"Clocked out",[51,860,861],{},"Finished, not yet reviewed",[36,863,864,869],{},[51,865,866],{},[15,867,868],{},"Edited",[51,870,871],{},"Adjusted by a manager after the fact",[36,873,874,879],{},[51,875,876],{},[15,877,878],{},"Approved",[51,880,881],{},"Signed off and locked for payroll",[36,883,884,889],{},[51,885,886],{},[15,887,888],{},"Voided",[51,890,891],{},"Discarded",[11,893,894],{},"Click a row to open its detail drawer — clock in\u002Fout, breaks, and the raw versus paid minutes. Breaks can be paid or unpaid, and the paid-minutes figure reflects that.",[135,896,898],{"id":897},"approving-a-week","Approving a week",[11,900,901],{},"Approve a week to lock it for payroll. Everything approved is what the payroll report is built from, so approval is the moment the hours become authoritative rather than provisional.",[11,903,904,905,908],{},"Payroll settings — pay period, rounding, break rules — sit behind ",[15,906,907],{},"Payroll settings"," on the same page.",[135,910,912],{"id":911},"staff-view","Staff view",[11,914,915,916,919],{},"Staff can't open the team timesheet page. They see their own worked hours under ",[15,917,918],{},"My hours",", which reads the same records self-scoped to them.",[20,921,786],{"id":922},"time-off",[11,924,925],{},[15,926,927],{},"Operations → Time off",[11,929,930],{},"Anyone can request time off. Managers and admins approve or deny, with an optional note back to the requester.",[11,932,933],{},"The page shows four figures for the year:",[107,935,936,942,947,953],{},[110,937,938,941],{},[15,939,940],{},"Allotted"," — days available",[110,943,944,946],{},[15,945,878],{}," — booked",[110,948,949,952],{},[15,950,951],{},"Pending"," — awaiting review",[110,954,955,958],{},[15,956,957],{},"Remaining"," — still available",[90,960,961],{},[11,962,963],{},"Only paid vacation counts against the balance. Sick days, personal days, unpaid leave and other types are tracked separately, so a run of sick days doesn't quietly eat someone's holiday.",[11,965,966],{},"When you review a request, Owneli tells you who else is already off in that window — the thing you actually need to know before approving.",[11,968,969],{},"Approving blocks those dates on the calendar automatically. A pending-approval count shows on the sidebar so requests don't sit unseen.",[135,971,973],{"id":972},"configuring-it","Configuring it",[11,975,976,979],{},[15,977,978],{},"Settings → Time off & notifications"," sets which days count as working days (default Monday to Friday), which request types staff can pick, and who receives time-off request emails. Leave the approver list empty to notify every admin and owner.",[20,981,983],{"id":982},"reporting","Reporting",[107,985,986,992,998],{},[110,987,988,991],{},[15,989,990],{},"Growth → Reports → Working hours"," — scheduled versus worked",[110,993,994,997],{},[15,995,996],{},"Growth → Reports → Payroll & commission"," — the pay run, hours with tips",[110,999,1000,1003],{},[15,1001,1002],{},"Growth → Reports → Wages"," — labour cost against revenue",{"title":217,"searchDepth":218,"depth":218,"links":1005},[1006,1009,1010,1016,1019],{"id":709,"depth":218,"text":710,"children":1007},[1008],{"id":727,"depth":224,"text":728},{"id":738,"depth":218,"text":739},{"id":790,"depth":218,"text":703,"children":1011},[1012,1013,1014,1015],{"id":798,"depth":224,"text":799},{"id":826,"depth":224,"text":827},{"id":897,"depth":224,"text":898},{"id":911,"depth":224,"text":912},{"id":922,"depth":218,"text":786,"children":1017},[1018],{"id":972,"depth":224,"text":973},{"id":982,"depth":218,"text":983},"Set the weekly template, override a single week, approve worked hours for payroll, and handle holiday requests.","i-lucide-calendar-clock",[],{},[1025,1026],"\u002Fhelp\u002Fgetting-started\u002Fyour-day-in-workroom","\u002Fhelp\u002Fsettings\u002Froles-and-permissions",{"title":652,"description":1020},"help\u002Fteam\u002Fshifts-timesheets-and-time-off","2026-09-01","fnqDFo33exT5C29WcudFuQDiKxl_Mo-F28TvSTdhZsk",1790210902411]