[{"data":1,"prerenderedAt":1123},["ShallowReactive",2],{"help:\u002Fhelp\u002Fsettings\u002Fconversion-tracking":3,"help-all-categories":294,"help-cat-articles:\u002Fhelp\u002Fsettings\u002Fconversion-tracking":414,"help-related:\u002Fhelp\u002Fsettings\u002Fconversion-tracking":415},{"id":4,"title":5,"audience":6,"body":7,"category":270,"description":271,"draft":272,"extension":273,"icon":274,"keywords":275,"meta":283,"navigation":284,"order":285,"path":286,"related":287,"seo":290,"stem":291,"updatedAt":292,"__hash__":293},"help\u002Fhelp\u002Fsettings\u002Fconversion-tracking.md","Set up conversion tracking","clinic",{"type":8,"value":9,"toc":252},"minimark",[10,19,24,27,102,146,150,204,214,218,224,228,232,235,239,242,246],[11,12,13,14,18],"p",{},"Conversion tracking tells your ad platforms which clicks turned into real bookings and purchases, so Google and Meta optimise toward clients — not just visitors. Connect it once at ",[15,16,17],"strong",{},"Settings → Storefront & integrations → Add-ons → Conversion tracking"," (admins only).",[20,21,23],"h2",{"id":22},"how-do-i-connect-google-and-meta-tracking-to-owneli","How do I connect Google and Meta tracking to Owneli?",[11,25,26],{},"Paste the IDs from each platform into the form. Owneli validates the format as you type, so a typo'd ID is caught at the field instead of silently never firing.",[28,29,30,46],"table",{},[31,32,33],"thead",{},[34,35,36,40,43],"tr",{},[37,38,39],"th",{},"Network",[37,41,42],{},"What you need",[37,44,45],{},"Where to find it",[47,48,49,68,89],"tbody",{},[34,50,51,57,65],{},[52,53,54],"td",{},[15,55,56],{},"Google Analytics 4",[52,58,59,60,64],{},"Measurement ID (",[61,62,63],"code",{},"G-…","), optionally an API secret",[52,66,67],{},"GA4 Admin → Data streams",[34,69,70,75,86],{},[52,71,72],{},[15,73,74],{},"Google Ads",[52,76,77,78,81,82,85],{},"Conversion ID (",[61,79,80],{},"AW-…",") ",[15,83,84],{},"and"," conversion label",[52,87,88],{},"Google Ads → Goals → Conversions",[34,90,91,96,99],{},[52,92,93],{},[15,94,95],{},"Meta (Facebook\u002FInstagram)",[52,97,98],{},"Pixel ID, optionally a Conversions API token",[52,100,101],{},"Meta Events Manager",[103,104,105,110,113,117,124,128,139,143],"steps",{},[106,107,109],"h3",{"id":108},"enable-the-add-on","Enable the add-on",[11,111,112],{},"Open the page and turn conversion tracking on.",[106,114,116],{"id":115},"paste-your-ids","Paste your IDs",[11,118,119,120,123],{},"Fill in each network you use. For Google Ads, the conversion ID alone fires nothing — the ",[15,121,122],{},"label"," is required with it.",[106,125,127],{"id":126},"choose-the-conversion-event","Choose the conversion event",[11,129,130,131,134,135,138],{},"Pick what counts as a conversion: ",[15,132,133],{},"Schedule"," (a booking) or ",[15,136,137],{},"Purchase"," (a sale).",[106,140,142],{"id":141},"save-and-test","Save and test",[11,144,145],{},"The status panel shows a dot per network. For Meta and GA4, use the built-in test to confirm the server-side connection is reachable; Meta also gets a deep link to its Test Events screen.",[20,147,149],{"id":148},"what-the-status-dots-mean","What the status dots mean",[28,151,152,162],{},[31,153,154],{},[34,155,156,159],{},[37,157,158],{},"Status",[37,160,161],{},"Meaning",[47,163,164,174,184,194],{},[34,165,166,171],{},[52,167,168],{},[15,169,170],{},"Reachable",[52,172,173],{},"Server-side sending is configured and the test passed",[34,175,176,181],{},[52,177,178],{},[15,179,180],{},"Untested",[52,182,183],{},"Configured with a server secret, but not yet tested",[34,185,186,191],{},[52,187,188],{},[15,189,190],{},"Browser only",[52,192,193],{},"Only the in-page tag fires — see the warning below",[34,195,196,201],{},[52,197,198],{},[15,199,200],{},"Error",[52,202,203],{},"The test failed — recheck the secret or token",[205,206,207],"warning",{},[11,208,209,210,213],{},"A Meta pixel ",[15,211,212],{},"without"," a Conversions API token is browser-only: ad blockers silently drop those conversions, so your ads report fewer bookings than really happened. Add the CAPI token for reliable counting. Google Ads is browser-tag only by design and has no server test.",[20,215,217],{"id":216},"eu-consent","EU consent",[11,219,220,221,223],{},"If you serve EU visitors, turn on the ",[15,222,217],{}," option so tracking respects the visitor's consent choice.",[20,225,227],{"id":226},"common-questions","Common questions",[106,229,231],{"id":230},"where-do-conversions-get-tracked-from","Where do conversions get tracked from?",[11,233,234],{},"Your public venue pages — online booking and the online shop. Staff-side POS sales aren't ad conversions and don't fire.",[106,236,238],{"id":237},"do-i-need-all-three-networks","Do I need all three networks?",[11,240,241],{},"No. Configure only the platforms you actually advertise on; each fires independently.",[106,243,245],{"id":244},"why-does-google-ads-show-no-conversions","Why does Google Ads show no conversions?",[11,247,248,249,251],{},"Check that both the conversion ID ",[15,250,84],{}," the label are filled in — the ID alone fires nothing — and remember browser-only tags undercount when ad blockers are present.",{"title":253,"searchDepth":254,"depth":254,"links":255},"",2,[256,263,264,265],{"id":22,"depth":254,"text":23,"children":257},[258,260,261,262],{"id":108,"depth":259,"text":109},3,{"id":115,"depth":259,"text":116},{"id":126,"depth":259,"text":127},{"id":141,"depth":259,"text":142},{"id":148,"depth":254,"text":149},{"id":216,"depth":254,"text":217},{"id":226,"depth":254,"text":227,"children":266},[267,268,269],{"id":230,"depth":259,"text":231},{"id":237,"depth":259,"text":238},{"id":244,"depth":259,"text":245},"settings","Connect Google Analytics 4, Google Ads, and Meta Pixel to Owneli so online bookings and purchases report back to your ad platforms.",false,"md","i-lucide-radar",[276,277,278,279,280,281,282],"conversion tracking","google analytics booking tracking","meta pixel setup","facebook pixel bookings","google ads conversion","track ad conversions","ga4 measurement id",{},true,160,"\u002Fhelp\u002Fsettings\u002Fconversion-tracking",[288,289],"\u002Fhelp\u002Fsettings\u002Fonline-presence","\u002Fhelp\u002Fgrowth\u002Fcampaigns",{"title":5,"description":271},"help\u002Fsettings\u002Fconversion-tracking","2026-08-14","BxCZZUr_1Hlsf-GGUyRO7C7T3_HruH9N5LermqiWSvE",[295,306,315,324,334,344,354,364,374,383,393,404],{"id":296,"title":297,"audience":6,"description":298,"extension":299,"icon":300,"meta":301,"order":302,"slug":303,"stem":304,"__hash__":305},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","lTnfg_2tKvxQ9QanJ9XY3shoBHrJNWNfnxhcYaaKKPI",{"id":307,"title":308,"audience":6,"description":309,"extension":299,"icon":310,"meta":311,"order":254,"slug":312,"stem":313,"__hash__":314},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","s5UMHzRIeTUFi7mdsOyuSluzJBp79U9WTsTpOtbaW-E",{"id":316,"title":317,"audience":6,"description":318,"extension":299,"icon":319,"meta":320,"order":259,"slug":321,"stem":322,"__hash__":323},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"checkout","help\u002Fcategories\u002Fcheckout","4PQPgJd7Z25g0SvtoqqdMlnzk3DlcJpaZhNAiNiYVW0",{"id":325,"title":326,"audience":6,"description":327,"extension":299,"icon":328,"meta":329,"order":330,"slug":331,"stem":332,"__hash__":333},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","u-tqzEJo2gR_wJ7x7y-EMIF3L4TP9EuBWlamwgwCC0I",{"id":335,"title":336,"audience":6,"description":337,"extension":299,"icon":338,"meta":339,"order":340,"slug":341,"stem":342,"__hash__":343},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, packages & gift cards","The things clients buy once and spend down over time, and how each one behaves at checkout.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","wVVr_rc_P9p2RZWwy0XKsNB9fQ7XtQxxIz4qnixkGkg",{"id":345,"title":346,"audience":6,"description":347,"extension":299,"icon":348,"meta":349,"order":350,"slug":351,"stem":352,"__hash__":353},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, task boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","kSPRTYYbOW5LBNuaYXGv0C4IE7BqS2n-OkCSI97f-cM",{"id":355,"title":356,"audience":6,"description":357,"extension":299,"icon":358,"meta":359,"order":360,"slug":361,"stem":362,"__hash__":363},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Working hours, the weekly roster, clock-in, timesheets, and time off.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","1cMbCRwUmewb4t_DwUJ7jJUjntx-odU8jRDgBredsPs",{"id":365,"title":366,"audience":6,"description":367,"extension":299,"icon":368,"meta":369,"order":370,"slug":371,"stem":372,"__hash__":373},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read the numbers, export them, and find the report you actually need.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","3XyCU-DkoYi7xSPz0tDRohlYkNBUS0YsLo-insknI8o",{"id":375,"title":376,"audience":6,"description":377,"extension":299,"icon":378,"meta":379,"order":380,"slug":270,"stem":381,"__hash__":382},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"help\u002Fcategories\u002Fsettings","rdLQHp7tfAu5iySbsypfXu1kOuujDAuLVk6yGidNvtQ",{"id":384,"title":385,"audience":6,"description":386,"extension":299,"icon":387,"meta":388,"order":389,"slug":390,"stem":391,"__hash__":392},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"account","help\u002Fcategories\u002Faccount","8JZPH_8Q-lnEEFgysE9gCwyd1pzUe2hfAebATuQ5Pog",{"id":394,"title":395,"audience":396,"description":397,"extension":299,"icon":398,"meta":399,"order":400,"slug":401,"stem":402,"__hash__":403},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","client","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"book-online","help\u002Fcategories\u002Fbook-online","dUBIoELt-ci1vqbw_VX1VA6PGJV8V-9x4ZmpAk1aXXE",{"id":405,"title":406,"audience":396,"description":407,"extension":299,"icon":408,"meta":409,"order":410,"slug":411,"stem":412,"__hash__":413},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","D8_zQhv9hO2b9PYDADw-ebh1yZUuC0UcBt3DDZbMAH4",[],[416,683],{"id":417,"title":418,"audience":6,"body":419,"category":270,"description":669,"draft":272,"extension":273,"icon":398,"keywords":670,"meta":677,"navigation":284,"order":678,"path":288,"related":679,"seo":680,"stem":681,"updatedAt":292,"__hash__":682},"help\u002Fhelp\u002Fsettings\u002Fonline-presence.md","Publish your online presence page",{"type":8,"value":420,"toc":654},[421,440,454,458,522,526,566,570,573,601,616,618,622,631,635,643,647],[11,422,423,424,427,428,431,432,435,436,439],{},"Every location gets a public venue page — where clients land from your booking link, Google profile, or Instagram bio. Build it with the guided wizard under ",[15,425,426],{},"Settings → Workspace → Locations → (your location) → Presence",", pass the readiness checks, and ",[15,429,430],{},"publish"," to flip it from ",[15,433,434],{},"Unlisted"," to ",[15,437,438],{},"Listed",".",[11,441,442,445,446,449,450,453],{},[15,443,444],{},"Who can publish:"," the ",[15,447,448],{},"online booking — manage"," capability ",[451,452,84],"em",{}," manager level or above — putting a business's public page live is a deliberate act.",[20,455,457],{"id":456},"what-goes-on-the-presence-page","What goes on the presence page?",[28,459,460,470],{},[31,461,462],{},[34,463,464,467],{},[37,465,466],{},"Section",[37,468,469],{},"Content",[47,471,472,482,492,502,512],{},[34,473,474,479],{},[52,475,476],{},[15,477,478],{},"The basics",[52,480,481],{},"Address (or \"no physical address\" for mobile businesses), phone, email, directions",[34,483,484,489],{},[52,485,486],{},[15,487,488],{},"Description",[52,490,491],{},"What you do, in your own words",[34,493,494,499],{},[52,495,496],{},[15,497,498],{},"Photos",[52,500,501],{},"Uploaded images with a chosen cover — pages with real photos convert",[34,503,504,509],{},[52,505,506],{},[15,507,508],{},"Amenities, highlights, values",[52,510,511],{},"Picked from built-in lists (parking, accessibility, and so on)",[34,513,514,519],{},[52,515,516],{},[15,517,518],{},"Opening hours",[52,520,521],{},"Shown on the page",[20,523,525],{"id":524},"how-do-i-publish-the-page","How do I publish the page?",[103,527,528,532,541,545,548,552,555,558],{},[106,529,531],{"id":530},"open-the-locations-presence-page","Open the location's Presence page",[11,533,534,537,538,439],{},[15,535,536],{},"Settings → Workspace → Locations",", open the location, go to ",[15,539,540],{},"Presence",[106,542,544],{"id":543},"work-through-the-wizard","Work through the wizard",[11,546,547],{},"Fill each section above. You can save and come back — nothing is public yet.",[106,549,551],{"id":550},"pass-the-readiness-checks","Pass the readiness checks",[11,553,554],{},"The page runs a checklist of what's still missing, with required items marked. Fix what's flagged.",[106,556,557],{"id":430},"Publish",[11,559,560,561,435,563,565],{},"When the checks pass, publish flips the page from ",[15,562,434],{},[15,564,438],{}," — live at your venue URL immediately. You can unlist again at any time.",[20,567,569],{"id":568},"after-its-live","After it's live",[11,571,572],{},"The Presence page becomes a small dashboard for that location:",[574,575,576,583,589],"ul",{},[577,578,579,582],"li",{},[15,580,581],{},"KPIs"," — new clients, average appointment value, share of bookings arriving online.",[577,584,585,588],{},[15,586,587],{},"Recent activity"," — bookings and conversions attributed to the page.",[577,590,591,594,595,600],{},[15,592,593],{},"Related add-ons"," — shortcuts to ",[596,597,599],"a",{"href":598},"\u002Fhelp\u002Fsettings\u002Fgoogle-reserve","Get found on Google"," and the Google rating boost.",[602,603,604],"tip",{},[11,605,606,607,611,612,615],{},"Your brand colours and logo come from ",[596,608,610],{"href":609},"\u002Fhelp\u002Fsettings\u002Fbrand-and-appearance","Brand and appearance"," — the presence wizard is about this location's ",[451,613,614],{},"content",", not styling.",[20,617,227],{"id":226},[106,619,621],{"id":620},"whats-the-difference-between-unlisted-and-listed","What's the difference between unlisted and listed?",[11,623,624,626,627,630],{},[15,625,434],{}," pages aren't reachable by the public; ",[15,628,629],{},"listed"," pages are live at your venue URL. Publishing is the switch between them.",[106,632,634],{"id":633},"do-clients-need-the-presence-page-to-book-online","Do clients need the presence page to book online?",[11,636,637,638,642],{},"It's the front door — your booking flow lives behind it. Turn on ",[596,639,641],{"href":640},"\u002Fhelp\u002Fsettings\u002Fonline-booking","online booking"," and publish the page together.",[106,644,646],{"id":645},"i-have-several-locations-one-page-or-many","I have several locations — one page or many?",[11,648,649,650,439],{},"One page per location, each with its own content, photos, hours, and URL. See ",[596,651,653],{"href":652},"\u002Fhelp\u002Fsettings\u002Fmultiple-locations","Working with multiple locations",{"title":253,"searchDepth":254,"depth":254,"links":655},[656,657,663,664],{"id":456,"depth":254,"text":457},{"id":524,"depth":254,"text":525,"children":658},[659,660,661,662],{"id":530,"depth":259,"text":531},{"id":543,"depth":259,"text":544},{"id":550,"depth":259,"text":551},{"id":430,"depth":259,"text":557},{"id":568,"depth":254,"text":569},{"id":226,"depth":254,"text":227,"children":665},[666,667,668],{"id":620,"depth":259,"text":621},{"id":633,"depth":259,"text":634},{"id":645,"depth":259,"text":646},"How to build and publish each location's public page in Owneli — profile, photos, hours, readiness checks, and going from unlisted to listed.",[671,672,673,674,675,676],"publish my booking page","public venue page","business profile page","add photos to booking page","unlisted vs listed","online presence",{},120,[640,609,652],{"title":418,"description":669},"help\u002Fsettings\u002Fonline-presence","iO9_3v5pdUSdohm2pJeD6P93yWYmleShuDuoIBW3OZs",{"id":684,"title":685,"audience":6,"body":686,"category":371,"description":1111,"draft":272,"extension":273,"icon":1112,"keywords":1113,"meta":1114,"navigation":284,"order":1115,"path":289,"related":1116,"seo":1119,"stem":1120,"updatedAt":1121,"__hash__":1122},"help\u002Fhelp\u002Fgrowth\u002Fcampaigns.md","Campaigns",{"type":8,"value":687,"toc":1091},[688,693,696,707,711,726,733,743,746,750,914,918,979,996,1000,1013,1016,1030,1033,1037,1043,1047,1050,1054,1070,1074],[11,689,690],{},[15,691,692],{},"Growth → Campaigns",[11,694,695],{},"A campaign is a broadcast: design once, deliver by email and text, follow up with people who didn't engage, and see the revenue it produced.",[11,697,698,699,702,703,706],{},"The page has two tabs — ",[15,700,701],{},"Blasts"," (one-time sends) and ",[15,704,705],{},"Always-on"," (campaigns that run themselves).",[20,708,710],{"id":709},"send-a-newsletter","Send a newsletter",[11,712,713,714,717,718,721,722,725],{},"Choose ",[15,715,716],{},"Start a campaign ? Send a newsletter"," for an email update to clients who have opted into marketing. Start with ",[15,719,720],{},"Monthly newsletter"," or ",[15,723,724],{},"Community update",", then replace the sample copy with your news, useful advice, and booking links.",[11,727,728,729,732],{},"The template starts with your business accent colour, logo, and name. You can adjust the design before sending. Emails include your business identity, mailing address, an unsubscribe link, and a discreet ",[15,730,731],{},"Powered by Owneli"," footer.",[11,734,735,736,721,739,742],{},"Review the audience, send yourself a test, and choose ",[15,737,738],{},"Now",[15,740,741],{},"Scheduled",". The newsletter recipe creates one email campaign with no automatic follow-ups. ?Monthly? describes the template; it does not automatically send every month. Create and review a new edition for each send.",[11,744,745],{},"Clients who withdraw email marketing consent or become blocked before delivery are excluded. If an email address changes after scheduling, that queued email is suppressed; review the audience before sending another edition.",[20,747,749],{"id":748},"build-a-campaign","Build a campaign",[103,751,752,756,766,770,781,816,827,834,838,845,855,859,862,866,869,873,876,880,888,898,902,905,910],{},[106,753,755],{"id":754},"start-from-a-goal","Start from a goal",[11,757,758,761,762,765],{},[15,759,760],{},"New campaign"," asks what outcome you're after and sets up the audience, channel and follow-ups for you. ",[15,763,764],{},"Start from scratch"," if you'd rather build it yourself.",[106,767,769],{"id":768},"choose-your-audience","Choose your audience",[11,771,772,773,776,777,780],{},"Two modes. ",[15,774,775],{},"Standard"," offers ready-made segments. ",[15,778,779],{},"Custom"," lets you stack conditions:",[574,782,783,786,789,792,795,798,801,804,807,810,813],{},[577,784,785],{},"Added in the last N days",[577,787,788],{},"Visited in the last N days",[577,790,791],{},"No visit in the last N days",[577,793,794],{},"Has tag",[577,796,797],{},"Visited location",[577,799,800],{},"Birthday month",[577,802,803],{},"At least N sales in a window",[577,805,806],{},"First visit upcoming",[577,808,809],{},"Has no-showed before",[577,811,812],{},"Has an active membership",[577,814,815],{},"Recently engaged a campaign",[11,817,818,819,822,823,826],{},"Then choose whether clients must match ",[15,820,821],{},"all"," conditions or ",[15,824,825],{},"any"," of them.",[11,828,829,830,833],{},"A useful audience can be saved as a named ",[15,831,832],{},"segment"," and loaded into future campaigns.",[106,835,837],{"id":836},"check-the-reach","Check the reach",[11,839,840,841,844],{},"The audience panel shows how many ",[15,842,843],{},"reachable"," clients match, split by email (free) and text (costs credits). You can preview a sample of who's included.",[846,847,848],"note",{},[11,849,850,851,854],{},"The reach figure is who will ",[15,852,853],{},"actually receive"," it. Consent and deliverability are already filtered in — clients who never opted in, have no valid address, or have unsubscribed are not in that number.",[106,856,858],{"id":857},"pick-a-channel","Pick a channel",[11,860,861],{},"Email, SMS, both, WhatsApp, or push. SMS and WhatsApp share the same opt-in and the same messaging balance.",[106,863,865],{"id":864},"write-it","Write it",[11,867,868],{},"Start from a template or write from scratch. You can also A\u002FB test the subject line: half the audience gets subject A, half gets subject B, and the winner sends to everyone else automatically after the test window.",[106,870,872],{"id":871},"attach-an-offer","Attach an offer",[11,874,875],{},"Optionally link a deal so it auto-applies when these clients book. Pick an existing active deal or create a new one.",[106,877,879],{"id":878},"choose-when-to-send","Choose when to send",[11,881,882,884,885,887],{},[15,883,738],{},", or ",[15,886,741],{}," for a date and time.",[11,889,890,891,893,894,897],{},"Or make it ",[15,892,705],{},": it checks your clients daily and reaches each one the moment they qualify. Set a ",[15,895,896],{},"re-entry cooldown"," — 30, 60, 90, 180 days or a year — so the same person isn't re-enrolled endlessly.",[106,899,901],{"id":900},"add-follow-ups","Add follow-ups",[11,903,904],{},"Automatically re-send to recipients who didn't engage: those who haven't opened, haven't clicked, or haven't booked, after 1 to 7 days.",[602,906,907],{},[11,908,909],{},"Anyone who books is excluded from follow-ups automatically. You will never chase someone for not responding to an offer they already took.",[106,911,913],{"id":912},"review-and-send","Review and send",[20,915,917],{"id":916},"statuses","Statuses",[28,919,920,928],{},[31,921,922],{},[34,923,924,926],{},[37,925,158],{},[37,927,161],{},[47,929,930,940,949,959,969],{},[34,931,932,937],{},[52,933,934],{},[15,935,936],{},"Draft",[52,938,939],{},"Being built",[34,941,942,946],{},[52,943,944],{},[15,945,741],{},[52,947,948],{},"Waiting for its send time",[34,950,951,956],{},[52,952,953],{},[15,954,955],{},"Sending",[52,957,958],{},"In flight",[34,960,961,966],{},[52,962,963],{},[15,964,965],{},"Sent",[52,967,968],{},"Delivered",[34,970,971,976],{},[52,972,973],{},[15,974,975],{},"Cancelled",[52,977,978],{},"Stopped before sending",[11,980,981,982,984,985,884,988,991,992,995],{},"Always-on campaigns are ",[15,983,936],{},", ",[15,986,987],{},"Active",[15,989,990],{},"Paused",", and show how many clients are enrolled and when they were last checked. ",[15,993,994],{},"Check now"," runs an evaluation immediately.",[20,997,999],{"id":998},"consent-and-the-law","Consent and the law",[1001,1002,1003,1010],"caution",{},[11,1004,1005,1006,1009],{},"Marketing consent is separate from appointment notifications, and it is never granted implicitly. A client who agreed to appointment reminders has ",[15,1007,1008],{},"not"," agreed to marketing.",[11,1011,1012],{},"Marketing email and SMS are regulated — CAN-SPAM, CASL, GDPR, TCPA and their local equivalents all have things to say about consent, sender identity, and how easy it must be to unsubscribe. Requirements differ by jurisdiction and by channel, and they change. Confirm what applies to your business before you run marketing.",[11,1014,1015],{},"What Owneli does for you:",[574,1017,1018,1021,1024,1027],{},[577,1019,1020],{},"Filters non-consenting and unsubscribed clients out of every audience, before the count you see",[577,1022,1023],{},"Honours per-client opt-outs for email, SMS and birthday messages independently",[577,1025,1026],{},"Defers marketing sends outside your quiet-hours window (default 9:00–20:00 in your business's timezone)",[577,1028,1029],{},"Records who was sent what, and when",[11,1031,1032],{},"What remains yours: obtaining consent lawfully in the first place, your sender identity and physical address where required, and honouring an opt-out that arrives outside the app.",[20,1034,1036],{"id":1035},"sms-costs","SMS costs",[11,1038,1039,1040,439],{},"Text is charged per segment against your messaging balance. The audience panel shows the credit cost before you send, and a longer message that uses unicode characters costs more segments per message. Check ",[15,1041,1042],{},"Settings → Billing → Messaging wallet",[20,1044,1046],{"id":1045},"when-an-audience-empties","When an audience empties",[11,1048,1049],{},"If a campaign reports no matching clients, it usually means they have no valid email or phone, or have unsubscribed. Edit the audience and check the reach figure again.",[20,1051,1053],{"id":1052},"campaigns-versus-automations","Campaigns versus automations",[11,1055,1056,1057,1060,1061,1065,1066,1069],{},"A campaign is ",[15,1058,1059],{},"broadcast"," — you pick an audience and a time. An ",[596,1062,1064],{"href":1063},"\u002Fhelp\u002Fgrowth\u002Fautomations","automation"," is ",[15,1067,1068],{},"triggered"," — it fires when something happens to one client.",[20,1071,1073],{"id":1072},"reporting","Reporting",[574,1075,1076,1082,1088],{},[577,1077,1078,1081],{},[15,1079,1080],{},"Growth → Reports → Attribution"," — revenue traced back to campaigns",[577,1083,1084,1087],{},[15,1085,1086],{},"Growth → Reports → Channel rollup"," — how each channel performs",[577,1089,1090],{},"Each campaign carries its own sent, opened, clicked and revenue figures",{"title":253,"searchDepth":254,"depth":254,"links":1092},[1093,1094,1105,1106,1107,1108,1109,1110],{"id":709,"depth":254,"text":710},{"id":748,"depth":254,"text":749,"children":1095},[1096,1097,1098,1099,1100,1101,1102,1103,1104],{"id":754,"depth":259,"text":755},{"id":768,"depth":259,"text":769},{"id":836,"depth":259,"text":837},{"id":857,"depth":259,"text":858},{"id":864,"depth":259,"text":865},{"id":871,"depth":259,"text":872},{"id":878,"depth":259,"text":879},{"id":900,"depth":259,"text":901},{"id":912,"depth":259,"text":913},{"id":916,"depth":254,"text":917},{"id":998,"depth":254,"text":999},{"id":1035,"depth":254,"text":1036},{"id":1045,"depth":254,"text":1046},{"id":1052,"depth":254,"text":1053},{"id":1072,"depth":254,"text":1073},"Build an audience, choose a channel, schedule the send, add follow-ups — and stay on the right side of consent rules.","i-lucide-megaphone",[],{},40,[1063,1117,1118],"\u002Fhelp\u002Fclients\u002Fadd-and-find-clients","\u002Fhelp\u002Fgrowth\u002Ffind-and-read-a-report",{"title":685,"description":1111},"help\u002Fgrowth\u002Fcampaigns","2026-09-22","Mpbo5infG1BV5pMRW6jd1m8-Q0LcyO9W0KZiQgrplVY",1790218961089]