[{"data":1,"prerenderedAt":2320},["ShallowReactive",2],{"help:\u002Fhelp\u002Fsettings\u002Flinks-and-qr-codes":3,"help-all-categories:en":441,"help-cat-articles:\u002Fhelp\u002Fsettings\u002Flinks-and-qr-codes":571,"help-related:\u002Fhelp\u002Fsettings\u002Flinks-and-qr-codes":572,"help-live-topics:\u002Fhelp\u002Fsettings\u002Flinks-and-qr-codes":2305,"help-counterparts:\u002Fhelp\u002Fsettings\u002Flinks-and-qr-codes":2306},{"id":4,"title":5,"audience":6,"body":7,"category":415,"description":416,"draft":417,"extension":418,"icon":419,"keywords":420,"locale":429,"meta":430,"navigation":431,"order":432,"path":433,"related":434,"seo":436,"sourceHash":437,"stem":438,"translationReviewed":417,"updatedAt":439,"__hash__":440},"help\u002Fhelp\u002Fsettings\u002Flinks-and-qr-codes.md","Links and QR codes","clinic",{"type":8,"value":9,"toc":391},"minimark",[10,14,19,42,46,149,153,156,263,267,285,289,333,336,340,352,356,366,370,374,377,381,384,388],[11,12,13],"p",{},"Make a link or QR code that opens exactly what you want to share: your whole booking page, a few services, one person on your team, a membership, a package, gift cards, your shop or group booking. Every link you create is saved with its visits and bookings, so you can see which posts and flyers work.",[15,16,18],"h2",{"id":17},"before-you-start","Before you start",[20,21,22,30],"ul",{},[23,24,25,29],"li",{},[26,27,28],"strong",{},"Who can do it:"," admins and owners, and any role allowed to configure online booking.",[23,31,32,35,36,41],{},[26,33,34],{},"Turn on online booking first."," See ",[37,38,40],"a",{"href":39},"\u002Fhelp\u002Fsettings\u002Fonline-booking","Set up online booking",".",[15,43,45],{"id":44},"make-a-link","Make a link",[47,48,49,54,63,67,82,86,105,109,119,123,138,142],"steps",{},[50,51,53],"h3",{"id":52},"open-the-setting","Open the setting",[11,55,56,57,60,61,41],{},"Go to ",[26,58,59],{},"Settings → Booking → Online booking"," and find ",[26,62,5],{},[50,64,66],{"id":65},"choose-what-it-opens","Choose what it opens",[11,68,69,70,73,74,77,78,81],{},"Select a card, such as ",[26,71,72],{},"Services"," or ",[26,75,76],{},"A team member",". A card only shows when you have something to share there, for example ",[26,79,80],{},"Packages"," appears once a package is sold online.",[50,83,85],{"id":84},"narrow-it-down","Narrow it down",[11,87,88,89,92,93,96,97,100,101,104],{},"Under ",[26,90,91],{},"What it opens",", keep ",[26,94,95],{},"All services"," or switch to ",[26,98,99],{},"Choose services",". Search, then tick single services, or tick ",[26,102,103],{},"Whole category"," so services you add to that category later are included too. The count shows how many services the link offers.",[50,106,108],{"id":107},"who-and-where","Who and where",[11,110,111,112,115,116,41],{},"Pick one person, or leave ",[26,113,114],{},"Anyone who offers it",". Only people who perform the chosen services are listed. With more than one location, choose one or ",[26,117,118],{},"Let the client choose",[50,120,122],{"id":121},"extras","Extras",[11,124,125,126,129,130,133,134,137],{},"Set ",[26,127,128],{},"Where you'll post it",", such as Instagram, so reports show where bookings came from. Add an ",[26,131,132],{},"Offer"," to apply one of your active promo codes when the client books. The ",[26,135,136],{},"Link name"," fills in for you; change it if you like.",[50,139,141],{"id":140},"create-it","Create it",[11,143,144,145,148],{},"Select ",[26,146,147],{},"Create link",". Copy the short link, download the QR code as PNG or SVG, preview it, or share it from your phone.",[15,150,152],{"id":151},"shortcuts-from-your-records","Shortcuts from your records",[11,154,155],{},"You can also start a link from where the thing lives:",[157,158,159,172],"table",{},[160,161,162],"thead",{},[163,164,165,169],"tr",{},[166,167,168],"th",{},"Where",[166,170,171],{},"What to select",[173,174,175,193,207,220,234,250],"tbody",{},[163,176,177,181],{},[178,179,180],"td",{},"A service",[178,182,183,185,186,189,190],{},[26,184,72],{},", open the service, ",[26,187,188],{},"Online booking"," section, ",[26,191,192],{},"Share booking link",[163,194,195,198],{},[178,196,197],{},"A service category",[178,199,200,202,203,206],{},[26,201,72],{},", ",[26,204,205],{},"Share link"," beside the category name",[163,208,209,211],{},[178,210,76],{},[178,212,213,216,217],{},[26,214,215],{},"Team",", open the person, ",[26,218,219],{},"Actions → Share booking link",[163,221,222,225],{},[178,223,224],{},"A membership",[178,226,227,230,231,233],{},[26,228,229],{},"Memberships",", open the plan, the link button beside the panel (on a phone, ",[26,232,205],{}," at the top)",[163,235,236,239],{},[178,237,238],{},"A package",[178,240,241,243,244,247,248],{},[26,242,80],{},", the ",[26,245,246],{},"⋮"," menu on the package, ",[26,249,205],{},[163,251,252,255],{},[178,253,254],{},"A product",[178,256,257,260,261,233],{},[26,258,259],{},"Products",", open the product, the link button beside the panel (on a phone, ",[26,262,205],{},[15,264,266],{"id":265},"change-a-link-later","Change a link later",[11,268,269,270,273,274,277,278,281,282,41],{},"In ",[26,271,272],{},"Your links",", open ",[26,275,276],{},"⋮ → Edit",". The short link and any QR code you already printed keep working and open your new choice. ",[26,279,280],{},"Archive"," stops a link; it then opens your booking page instead, and you can restore it from ",[26,283,284],{},"Show archived links",[15,286,288],{"id":287},"how-results-are-counted","How results are counted",[157,290,291,301],{},[160,292,293],{},[163,294,295,298],{},[166,296,297],{},"Number",[166,299,300],{},"What it means",[173,302,303,313,323],{},[163,304,305,310],{},[178,306,307],{},[26,308,309],{},"Visits",[178,311,312],{},"One person opening the link. Opening it again the same day counts once. Link previews made by Instagram or WhatsApp don't count.",[163,314,315,320],{},[178,316,317],{},[26,318,319],{},"Bookings",[178,321,322],{},"Visits booked by someone who opened the link on the same device within 30 days. If they opened two of your links, the last one gets the booking. A visit with two services counts once.",[163,324,325,330],{},[178,326,327],{},[26,328,329],{},"Booked",[178,331,332],{},"What clients pay for those bookings after any offer, before tax, as priced when they booked. A $150 facial booked with 10% off counts as $135. Cancellations and no-shows are listed under the bookings.",[11,334,335],{},"Pick the period with the date button above the list. Visits and bookings show for people who can see reports.",[15,337,339],{"id":338},"put-a-link-on-your-website","Put a link on your website",[11,341,342,343,346,347,351],{},"For a services or team member link, open the link and select ",[26,344,345],{},"Use as a website button",". Copy the code and paste it where the button should go. It opens that exact link over your page, the same way the button in ",[37,348,350],{"href":349},"\u002Fhelp\u002Fsettings\u002Fembed-booking","Embed booking on your website"," does.",[15,353,355],{"id":354},"check-it-worked","Check it worked",[11,357,358,359,362,363,365],{},"Open the short link in a private browser window. You land on what you chose, for example a menu with only your facials and a ",[26,360,361],{},"See all services"," button. Your visit shows under ",[26,364,309],{}," a moment later.",[15,367,369],{"id":368},"if-something-goes-wrong","If something goes wrong",[50,371,373],{"id":372},"the-qr-code-wont-scan","The QR code won't scan",[11,375,376],{},"Print it at least 2 cm wide on a white background. If you changed your brand colour to a light one, the code stays dark so cameras can read it.",[50,378,380],{"id":379},"the-offer-isnt-applied","The offer isn't applied",[11,382,383],{},"The offer only applies while it is active, has a code and has uses left. When it ends, the link still works without it.",[50,385,387],{"id":386},"a-link-opens-the-booking-page-instead-of-my-choice","A link opens the booking page instead of my choice",[11,389,390],{},"The link was archived, or what it pointed to was removed. Edit the link and choose again.",{"title":392,"searchDepth":393,"depth":393,"links":394},"",2,[395,396,405,406,407,408,409,410],{"id":17,"depth":393,"text":18},{"id":44,"depth":393,"text":45,"children":397},[398,400,401,402,403,404],{"id":52,"depth":399,"text":53},3,{"id":65,"depth":399,"text":66},{"id":84,"depth":399,"text":85},{"id":107,"depth":399,"text":108},{"id":121,"depth":399,"text":122},{"id":140,"depth":399,"text":141},{"id":151,"depth":393,"text":152},{"id":265,"depth":393,"text":266},{"id":287,"depth":393,"text":288},{"id":338,"depth":393,"text":339},{"id":354,"depth":393,"text":355},{"id":368,"depth":393,"text":369,"children":411},[412,413,414],{"id":372,"depth":399,"text":373},{"id":379,"depth":399,"text":380},{"id":386,"depth":399,"text":387},"settings","Make a short link or QR code that opens exactly what you choose, and see how many visits and bookings each one brings in.",false,"md","i-lucide-qr-code",[421,422,423,424,425,426,427,428],"booking link","share link","qr code","link for one service","instagram bio link","link builder","track bookings from a link","link with a promo code","en",{},true,55,"\u002Fhelp\u002Fsettings\u002Flinks-and-qr-codes",[39,349,435],"\u002Fhelp\u002Fsettings\u002Fmultiple-locations",{"title":5,"description":416},null,"help\u002Fsettings\u002Flinks-and-qr-codes","2026-10-28","OcPT56IkvMZsRR8WnojcdTaYbKFeczlNY9kAZC2Efk8",[442,453,462,471,481,491,501,511,521,530,540,550,561],{"id":443,"title":444,"audience":6,"description":445,"extension":446,"icon":447,"locale":429,"meta":448,"order":449,"slug":450,"stem":451,"__hash__":452},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","XWdLlczvAN2WkYFBnnFsRmqcxjJZ2gKwKvv6uq-Vz4E",{"id":454,"title":455,"audience":6,"description":456,"extension":446,"icon":457,"locale":429,"meta":458,"order":393,"slug":459,"stem":460,"__hash__":461},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","z3KR3OktnhLsaie4PXcbGNMx2_qwpSKICgucJhJPImo",{"id":463,"title":464,"audience":6,"description":465,"extension":446,"icon":466,"locale":429,"meta":467,"order":399,"slug":468,"stem":469,"__hash__":470},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"checkout","help\u002Fcategories\u002Fcheckout","d3fGaGbg8UVNzV86Sm3UhMBmMVU5Uq7xuctHaJF8YEg",{"id":472,"title":473,"audience":6,"description":474,"extension":446,"icon":475,"locale":429,"meta":476,"order":477,"slug":478,"stem":479,"__hash__":480},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","dyjAyAySpkmSCM4wiDyiDzqMd8ozhtKDP-iw7hL5GB8",{"id":482,"title":483,"audience":6,"description":484,"extension":446,"icon":485,"locale":429,"meta":486,"order":487,"slug":488,"stem":489,"__hash__":490},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, gift cards & stock","Memberships, packages and gift cards clients spend down over time, plus discounts, products and stock.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","_LyI2n8iDSMGQx_VrxsZYiqFdvhoiBB-wdOVIQERjow",{"id":492,"title":493,"audience":6,"description":494,"extension":446,"icon":495,"locale":429,"meta":496,"order":497,"slug":498,"stem":499,"__hash__":500},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, Planner boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","luSTIvbrxAnMbbljwzuwD35YR2Xq6-n6HziARRXrq14",{"id":502,"title":503,"audience":6,"description":504,"extension":446,"icon":505,"locale":429,"meta":506,"order":507,"slug":508,"stem":509,"__hash__":510},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Invite your team, set working hours and shifts, and handle timesheets, time off, commission and payroll.","i-lucide-id-card",{},7,"team","help\u002Fcategories\u002Fteam","82p-BQ6CYYNNt1GO80K3LXk-zcP5_6Tz-OA8hzQWB0Q",{"id":512,"title":513,"audience":6,"description":514,"extension":446,"icon":515,"locale":429,"meta":516,"order":517,"slug":518,"stem":519,"__hash__":520},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read and export your reports, and grow with campaigns, automations, reviews, loyalty and Oryx.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","8zQ8GEUGer6qaVxqH4V6H7Qa1R1CPcZ1gkGsL74JZSQ",{"id":522,"title":523,"audience":6,"description":524,"extension":446,"icon":525,"locale":429,"meta":526,"order":527,"slug":415,"stem":528,"__hash__":529},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"help\u002Fcategories\u002Fsettings","Rh-1T4iTtJkcK-o-n1olOGqTuFb3u3HsJ3w9anPS5Ak",{"id":531,"title":532,"audience":6,"description":533,"extension":446,"icon":534,"locale":429,"meta":535,"order":536,"slug":537,"stem":538,"__hash__":539},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"account","help\u002Fcategories\u002Faccount","8rq4IYJIBjfrS6vI3NVuFEa6_2DFJY9hHbhft5lmpYA",{"id":541,"title":542,"audience":6,"description":543,"extension":446,"icon":544,"locale":429,"meta":545,"order":546,"slug":547,"stem":548,"__hash__":549},"helpCategories\u002Fhelp\u002Fcategories\u002Fclasses.yml","Classes","Set up class types and a weekly timetable, run the roster and check-in, and change or cancel a class.","i-lucide-users-round",{},11,"classes","help\u002Fcategories\u002Fclasses","FSCZW6YrpwxAdhnLI0Ifyxs7zSnOE5ugnsH8kDrDi-s",{"id":551,"title":552,"audience":553,"description":554,"extension":446,"icon":555,"locale":429,"meta":556,"order":557,"slug":558,"stem":559,"__hash__":560},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","client","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"book-online","help\u002Fcategories\u002Fbook-online","GGAAKN9iClyv52FA3Er7Af4YQtGbIzTRT303vOeiSB4",{"id":562,"title":563,"audience":553,"description":564,"extension":446,"icon":565,"locale":429,"meta":566,"order":567,"slug":568,"stem":569,"__hash__":570},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","uo0Lw9Pu1VwWJX1_sOT4LXIaNXQ4An31M7StYYHtcBw",[],[573,1608,1923],{"id":574,"title":40,"audience":6,"body":575,"category":415,"description":1583,"draft":417,"extension":418,"icon":555,"keywords":1584,"locale":429,"meta":1600,"navigation":431,"order":1601,"path":39,"related":1602,"seo":1604,"sourceHash":437,"stem":1605,"translationReviewed":417,"updatedAt":1606,"__hash__":1607},"help\u002Fhelp\u002Fsettings\u002Fonline-booking.md",{"type":8,"value":576,"toc":1550},[577,586,588,615,619,684,691,695,701,792,805,811,825,829,878,882,886,917,927,931,1028,1033,1037,1051,1061,1071,1075,1091,1101,1105,1111,1159,1162,1166,1173,1223,1226,1243,1285,1298,1301,1330,1344,1353,1357,1374,1378,1386,1435,1441,1448,1451,1455,1468,1470,1475,1477,1481,1487,1491,1497,1501,1520,1524,1541,1545],[11,578,579,580,582,583,41],{},"Online booking gives clients a page where they choose a service, a time and, if you like, a professional, without making an account. You turn it on under ",[26,581,59],{}," and set its rules under ",[26,584,585],{},"Settings → Booking → Booking rules",[15,587,18],{"id":17},[20,589,590,595,601],{},[23,591,592,594],{},[26,593,28],{}," admins and owners with permission to manage online booking.",[23,596,597,600],{},[26,598,599],{},"Three things must exist:"," a location, at least one service, and working hours for your team. Without all three, clients find nothing to book, and the page tells you what's missing.",[23,602,603,606,607,610,611,41],{},[26,604,605],{},"Services must allow it."," Each service needs ",[26,608,609],{},"Available for online booking"," on. See ",[37,612,614],{"href":613},"\u002Fhelp\u002Fsettings\u002Fservices-and-pricing","Services and pricing",[15,616,618],{"id":617},"turn-on-online-booking","Turn on online booking",[47,620,621,623,627,631,640,644,655,659,666,670],{},[50,622,53],{"id":52},[11,624,56,625,41],{},[26,626,59],{},[50,628,630],{"id":629},"switch-it-on","Switch it on",[11,632,88,633,636,637,41],{},[26,634,635],{},"Public booking",", switch on ",[26,638,639],{},"Accept bookings from the public link",[50,641,643],{"id":642},"choose-what-guests-can-change","Choose what guests can change",[11,645,646,647,650,651,654],{},"Switch ",[26,648,649],{},"Guests can reschedule"," and ",[26,652,653],{},"Guests can cancel"," on or off. With cancel off, guests are asked to call you instead.",[50,656,658],{"id":657},"add-a-welcome-line","Add a welcome line",[11,660,661,662,665],{},"Write a line or two in ",[26,663,664],{},"Intro copy",". It sits under your business name on the booking page.",[50,667,669],{"id":668},"save-and-share","Save and share",[11,671,144,672,675,676,679,680,683],{},[26,673,674],{},"Save changes",". Select ",[26,677,678],{},"Copy"," beside ",[26,681,682],{},"Your public link"," to share it, or the open icon beside that to try the page.",[685,686],"help-shot",{"alt":687,"height":688,"src":689,"width":690},"Online booking in Settings with its On status: the Public booking section, with Accept bookings from the public link switched on.",168,"\u002Fhelp\u002Fsettings\u002Fonline-booking\u002Fpublic.webp",720,[15,692,694],{"id":693},"set-the-booking-rules","Set the booking rules",[11,696,697,698,700],{},"Open ",[26,699,585],{},":",[157,702,703,713],{},[160,704,705],{},[163,706,707,710],{},[166,708,709],{},"Setting",[166,711,712],{},"What it controls",[173,714,715,725,735,745,755,765,782],{},[163,716,717,722],{},[178,718,719],{},[26,720,721],{},"Minimum notice",[178,723,724],{},"How soon before a slot a client can still book it, so nobody books 9:00 at 8:57",[163,726,727,732],{},[178,728,729],{},[26,730,731],{},"Booking window",[178,733,734],{},"How far ahead clients can book",[163,736,737,742],{},[178,738,739],{},[26,740,741],{},"Time slot interval",[178,743,744],{},"The gap between start times offered, such as every 15 minutes",[163,746,747,752],{},[178,748,749],{},[26,750,751],{},"Cancellation cutoff",[178,753,754],{},"Clients can't cancel or reschedule online within this time before the visit",[163,756,757,762],{},[178,758,759],{},[26,760,761],{},"Hold a chosen time for",[178,763,764],{},"How long a client has to finish booking after picking a time. Nobody else can take it meanwhile.",[163,766,767,772],{},[178,768,769],{},[26,770,771],{},"Buffers",[178,773,774,775,650,778,781],{},"Time kept free ",[26,776,777],{},"Before appointment",[26,779,780],{},"After appointment",". A service's own buffer wins.",[163,783,784,789],{},[178,785,786],{},[26,787,788],{},"Let clients choose their provider",[178,790,791],{},"Shows a \"choose a professional\" step. Off, clients just pick a time and you're assigned whoever is free.",[11,793,144,794,796,797,800,801,804],{},[26,795,674],{}," in the bar at the bottom. Under ",[26,798,799],{},"Each location",", select ",[26,802,803],{},"Override"," on a location to give it its own rules.",[685,806],{"alt":807,"height":808,"src":809,"width":810},"Booking rules in Settings: under When clients can book, Minimum notice set to No minimum notice, Booking window 60 days ahead, Time slot interval 30 minutes, Cancellation cutoff Any time before, Show your phone number when online changes are closed switched on, Hold a chosen time for 5 minutes, and Let clients keep holding a time switched off.",740,"\u002Fhelp\u002Fsettings\u002Fonline-booking\u002Frules.webp",876,[812,813,814],"note",{},[11,815,816,817,819,820,824],{},"The ",[26,818,751],{}," decides whether a client can cancel online at all. Whether they're charged is your ",[37,821,823],{"href":822},"\u002Fhelp\u002Fsettings\u002Fpayment-policy","payment policy",". If the cutoff is shorter than the fee window, clients can cancel online and still be charged.",[15,826,828],{"id":827},"also-on-the-booking-rules-tab","Also on the Booking rules tab",[157,830,831,841],{},[160,832,833],{},[163,834,835,838],{},[166,836,837],{},"Section",[166,839,840],{},"What it does",[173,842,843,861],{},[163,844,845,850],{},[178,846,847],{},[26,848,849],{},"Scheduling recommendations",[178,851,852,853,856,857,860],{},"With ",[26,854,855],{},"Show recommended times"," on, your team sees suggested times when booking from the calendar, for example to ",[26,858,859],{},"Favor compact schedules",". It never changes what's available.",[163,862,863,868],{},[178,864,865],{},[26,866,867],{},"Revenue opportunities",[178,869,852,870,873,874,877],{},[26,871,872],{},"Show revenue opportunities on Today"," on, ",[26,875,876],{},"Today"," lists clients overdue for a return visit and packages about to expire with sessions left.",[15,879,881],{"id":880},"closed-periods-the-waitlist-and-group-booking","Closed periods, the waitlist and group booking",[50,883,885],{"id":884},"close-for-a-holiday","Close for a holiday",[11,887,56,888,891,892,895,896,650,899,902,903,906,907,73,910,913,914,41],{},[26,889,890],{},"Settings → Booking → Closed periods"," and select ",[26,893,894],{},"Add closed period",". Choose the ",[26,897,898],{},"Start date",[26,900,901],{},"End date",", and add a ",[26,904,905],{},"Description"," such as \"Public holiday\". With more than one location, choose ",[26,908,909],{},"All locations",[26,911,912],{},"Selected locations",", then select ",[26,915,916],{},"Add",[11,918,919,920,922,923,926],{},"Clients can't book online on those days. Bookings already made stay on the calendar, so move or cancel them yourself. ",[26,921,909],{}," covers the locations you have now: a location you add later isn't included, so add it to the period then. A period that has ended moves to ",[26,924,925],{},"Past","; you can open it but not change it, because your reports still count it.",[50,928,930],{"id":929},"more-choices-and-switches","More choices and switches",[157,932,933,943],{},[160,934,935],{},[163,936,937,939,941],{},[166,938,709],{},[166,940,168],{},[166,942,840],{},[173,944,945,957,968,982,998,1014],{},[163,946,947,951,954],{},[178,948,949],{},[26,950,721],{},[178,952,953],{},"Booking rules",[178,955,956],{},"Includes 15 and 30 minutes, and 4, 5, 6, 7 and 14 days.",[163,958,959,963,965],{},[178,960,961],{},[26,962,741],{},[178,964,953],{},[178,966,967],{},"Includes 90 minutes and 2 hours.",[163,969,970,975,977],{},[178,971,972],{},[26,973,974],{},"Show your phone number when online changes are closed",[178,976,953],{},[178,978,979,980,41],{},"On, a client inside the cancellation cutoff sees your number so they can call. Off, they're asked to contact you. A location can set its own under ",[26,981,799],{},[163,983,984,989,995],{},[178,985,986],{},[26,987,988],{},"Clients can book for a group online",[178,990,991,992],{},"Booking rules, under ",[26,993,994],{},"Online group booking",[178,996,997],{},"Off removes group booking from your booking page. Your team can still book a group from the calendar.",[163,999,1000,1005,1011],{},[178,1001,1002],{},[26,1003,1004],{},"Clients can join the waitlist online",[178,1006,1007,1008],{},"Online booking, under ",[26,1009,1010],{},"Waitlist",[178,1012,1013],{},"Off removes \"Notify me if a time opens\" from your booking page. Your team can still add anyone to the waitlist.",[163,1015,1016,1021,1025],{},[178,1017,1018],{},[26,1019,1020],{},"Only during opening hours",[178,1022,1007,1023],{},[26,1024,1010],{},[178,1026,1027],{},"Clients can only ask for days and times the location is open, and not for its closed periods.",[11,1029,1030,1031,41],{},"Each switch starts the way online booking worked before it existed: everything on except ",[26,1032,1020],{},[50,1034,1036],{"id":1035},"who-gets-any-professional","Who gets \"Any professional\"",[11,1038,88,1039,1042,1043,1046,1047,1050],{},[26,1040,1041],{},"Booking rules → Any professional",", choose who gets a booking when the client picks \"Any professional\": whoever is least booked that day (the usual rule), this week or over two weeks; each person in turn; or ",[26,1044,1045],{},"Your own order",", which you set by moving people up and down. Switch on ",[26,1048,1049],{},"Returning clients go to the person they saw last"," to send a client back to the person who did their last completed visit, when that person is free and the client is signed in or gave their email before picking a time.",[11,1052,1053,1054,1056,1057,1060],{},"To leave someone out of \"Any professional\" while clients can still book them by name, open them in ",[26,1055,215],{}," and switch off ",[26,1058,1059],{},"Include in \"Any professional\" online",". While clients can't choose a team member online, at least one person must stay in.",[11,1062,1063,1064,1067,1068,1070],{},"A booking where the client picked the person is now marked ",[26,1065,1066],{},"Requested by the client",", which a requested-provider bonus and the reports use. On the calendar, switch on ",[26,1069,1066],{}," when you book for a client who asked for someone.",[50,1072,1074],{"id":1073},"online-suggestions-and-checkout-info","Online suggestions and checkout info",[11,1076,88,1077,1080,1081,202,1084,73,1087,1090],{},[26,1078,1079],{},"Booking rules → Online suggestions",", switch off ",[26,1082,1083],{},"Suggest services",[26,1085,1086],{},"Suggest a membership",[26,1088,1089],{},"Suggest a package"," for the whole business. A service's own suggestions show only while the matching switch is on. With packages on, the confirmation screen suggests one package that includes the service booked, best value first.",[11,1092,88,1093,1096,1097,1100],{},[26,1094,1095],{},"Online booking → Public booking",", write ",[26,1098,1099],{},"Important info at checkout",", up to 1,000 characters, such as parking or what to bring. Clients read it before they confirm a booking, and before they pay for a gift card, membership, package or shop order.",[50,1102,1104],{"id":1103},"gap-control","Gap control",[11,1106,88,1107,1110],{},[26,1108,1109],{},"Booking rules → Gap control",", choose which start times clients see online:",[157,1112,1113,1123],{},[160,1114,1115],{},[163,1116,1117,1120],{},[166,1118,1119],{},"Choice",[166,1121,1122],{},"What clients see",[173,1124,1125,1135,1149],{},[163,1126,1127,1132],{},[178,1128,1129],{},[26,1130,1131],{},"Show every time",[178,1133,1134],{},"Every free start time. This is how online booking has always worked.",[163,1136,1137,1142],{},[178,1138,1139],{},[26,1140,1141],{},"Reduce gaps",[178,1143,1144,1145,1148],{},"Times that would leave a gap shorter than ",[26,1146,1147],{},"Shortest gap to leave"," (10 to 60 minutes) before or after the visit are hidden.",[163,1150,1151,1156],{},[178,1152,1153],{},[26,1154,1155],{},"No gaps",[178,1157,1158],{},"Only times right next to a booking, a break or the start or end of the team member's day.",[11,1160,1161],{},"Gaps are counted for each team member, with the service's buffers and their bookings, holds and blocked time. A location with its own booking rules can have its own gap control. It applies to online booking only: your team can still book any free time from the calendar, and a client moving their own booking still sees every free time.",[50,1163,1165],{"id":1164},"make-room-for-requests","Make room for requests",[11,1167,1168,1169,1172],{},"Switch on ",[26,1170,1171],{},"Booking rules → Make room for requests"," to let a client book someone by name when that person's time is taken only by an \"Any professional\" booking. If another team member can do that service, works then, is free and charges the same, the \"Any professional\" booking moves to them and the client who asked gets the time.",[20,1174,1175,1181,1187,1193,1203,1206,1209],{},[23,1176,1177,1178,1180],{},"It's off until you turn it on. A booking where the client asked for someone, or one marked ",[26,1179,1066],{},", is never moved.",[23,1182,1183,1186],{},[26,1184,1185],{},"Stop moving bookings"," keeps bookings close to their start where they are, 24 hours before by default.",[23,1188,1189,1192],{},[26,1190,1191],{},"Include bookings your team made"," also moves bookings your team made after you turned this on.",[23,1194,1195,1196,1199,1200,1202],{},"Only a booking with one service and no add-ons moves, and never one that's part of a series or a group, already checked in, or for a service set to ",[26,1197,1198],{},"Keep the same team member"," (see ",[37,1201,614],{"href":613},").",[23,1204,1205],{},"Rooms and equipment come along: the moved booking keeps its room or machine, and the client who asked gets another free one of the same type. If they need the one the moved booking had, the moved booking switches to a free one of the same type. When no room or machine works out, the time isn't offered.",[23,1207,1208],{},"The move, any room switch and the new booking happen together, so nobody else can take the time in between. The moved booking gets a note saying why, the move is in the audit log, and the moved client's reminder names their new team member. Any commission follows the person who does the visit.",[23,1210,1211,1214,1215,1218,1219,1222],{},[26,1212,1213],{},"Email the client when their booking moves to another team member"," is on to start. The moved client gets one email, in their language, saying who they'll see now; the time stays the same. It follows your ",[26,1216,1217],{},"Rescheduled"," email's on and off switch in ",[26,1220,1221],{},"Emails",". The same switch decides whether \"Tell the client about the change\" starts ticked when your team moves a booking to someone else by hand.",[50,1224,994],{"id":1225},"online-group-booking",[11,1227,88,1228,1231,1232,1235,1236,73,1239,1242],{},[26,1229,1230],{},"Booking rules → Online group booking",", choose how the guests in a group booked online can be seen. ",[26,1233,1234],{},"Guests can be seen one after another"," is on to start with, so clients choose ",[26,1237,1238],{},"At the same time",[26,1240,1241],{},"One after another"," when they pick a time.",[157,1244,1245,1254],{},[160,1246,1247],{},[163,1248,1249,1251],{},[166,1250,1119],{},[166,1252,1253],{},"How the guests are booked",[173,1255,1256,1265,1274],{},[163,1257,1258,1262],{},[178,1259,1260],{},[26,1261,1238],{},[178,1263,1264],{},"Everyone starts together, each with a different team member. This is how group booking has always worked.",[163,1266,1267,1271],{},[178,1268,1269],{},[26,1270,1241],{},[178,1272,1273],{},"Each guest starts after the one before finishes, the organiser first and then in the order they were added. One team member sees them all when they have room; otherwise the next guest goes to someone else.",[163,1275,1276,1279],{},[178,1277,1278],{},"Some together, the rest after",[178,1280,1281,1282,1284],{},"Some guests start together with different team members, and the rest start after the first of them finishes. Clients don't choose this: it's offered, with times one after another, when they chose ",[26,1283,1238],{}," and no time that day fits everyone together.",[11,1286,1287,1290,1291,1294,1295,1297],{},[26,1288,1289],{},"Longest wait between guests"," is how long a guest can wait after the one before finishes: ",[26,1292,1293],{},"No wait",", or 5 to 60 minutes. It's 15 minutes to start with. Start times stay on your ",[26,1296,741],{},", so the wait includes the time to the next start: with 30-minute slots, a 45-minute visit at 10:00 ends at 10:45, and the next guest starts at 11:00 at the earliest. When one team member sees two guests in a row, the buffers between their visits come on top of the wait.",[11,1299,1300],{},"What clients see:",[20,1302,1303,1310,1317,1323],{},[23,1304,1305,1306,1309],{},"Each time on the booking page shows when the group finishes, such as \"to 11:30\". After they pick a time where guests start at different times, ",[26,1307,1308],{},"Each person's time"," lists each guest with their service and times, and it shows again before they book and once they've booked.",[23,1311,1312,1313,1316],{},"On a day with no time for everyone together, they're offered times where some or all of them are seen one after another. ",[26,1314,1315],{},"Find a day for everyone together"," looks for a day in the next two weeks that fits everyone at once.",[23,1318,1319,1320,1322],{},"The group link lists the guests in the order they start, each with their own times. Cancelling the group cancels every guest, and the ",[26,1321,751],{}," counts from the first guest's time.",[23,1324,1325,1326,1329],{},"When guests start at different times, the organiser's confirmation email lists each guest's time under ",[26,1327,1328],{},"Your group's times",", with a link to the group. Each guest still gets their own confirmation.",[11,1331,1332,1333,1336,1337,1340,1341,41],{},"On your calendar, each guest is their own appointment at their own time, and opening one shows ",[26,1334,1335],{},"Part of a party",". Guests one team member sees one after another sit back to back in that person's column, and the party panel lists everyone in the order they start. With ",[26,1338,1339],{},"Send emails to booked team members"," on, a team member with more than one guest in the group gets one email that lists them all under ",[26,1342,1343],{},"Your guests in this group",[11,1345,1346,1347,1349,1350,1352],{},"Switch off ",[26,1348,1234],{}," to offer only times where everyone starts together, as before. ",[26,1351,1289],{}," is hidden while it's off.",[15,1354,1356],{"id":1355},"share-booking-links","Share booking links",[11,1358,88,1359,1361,1362,1364,1365,1367,1368,1371,1372,41],{},[26,1360,5],{}," in ",[26,1363,59],{},", make a short link or QR code that opens your booking page, some services, one person, a plan, gift cards or your shop. Each saved link shows its visits and bookings. See ",[37,1366,5],{"href":433},". To put a ",[26,1369,1370],{},"Book"," button on your own website, see ",[37,1373,350],{"href":349},[15,1375,1377],{"id":1376},"get-emails-about-online-bookings","Get emails about online bookings",[11,1379,1380,1361,1383,1385],{},[26,1381,1382],{},"Email notifications",[26,1384,59],{}," decides who is emailed when a client books, reschedules or cancels online. That covers the booking page, group bookings, waitlist offers, the client's manage link, the client portal, and a whole group cancelled from its own link. Bookings your team makes aren't emailed.",[157,1387,1388,1397],{},[160,1389,1390],{},[163,1391,1392,1394],{},[166,1393,1119],{},[166,1395,1396],{},"Who gets the email",[173,1398,1399,1408,1425],{},[163,1400,1401,1405],{},[178,1402,1403],{},[26,1404,1339],{},[178,1406,1407],{},"On to start with. The team member the client booked with. When a client cancels or reschedules, the managers who run the calendar get one too.",[163,1409,1410,1415],{},[178,1411,1412],{},[26,1413,1414],{},"Send emails to owners and admins",[178,1416,1417,1418,1421,1422,41],{},"Off to start with. Every owner and admin. This used to be ",[26,1419,1420],{},"Email me about new online bookings"," under ",[26,1423,1424],{},"Time off & notifications",[163,1426,1427,1432],{},[178,1428,1429],{},[26,1430,1431],{},"Send emails to specific addresses",[178,1433,1434],{},"Off to start with. Up to 10 addresses separated by commas, such as a front desk inbox.",[11,1436,144,1437,1440],{},[26,1438,1439],{},"Save email notifications"," under the choices.",[11,1442,1443,1444,1447],{},"Each address gets one email per booking, reschedule or cancellation, even when it is on more than one list. A group counts as one booking: the team member of each other guest hears about their own guest. The email shows the client's name, the services, the team member, the time and the booking reference. It never shows the client's phone number or email address. Your team's copy has an ",[26,1445,1446],{},"Open in calendar"," button. An address that isn't on your team gets no button, a line saying your team can see the booking in Owneli, and a line saying your business added the address and to ask you to remove it.",[11,1449,1450],{},"The bell in the top bar shows these bookings to your team whatever you choose here.",[50,1452,1454],{"id":1453},"add-addresses-for-one-location","Add addresses for one location",[11,1456,697,1457,1460,1461,1464,1465,1467],{},[26,1458,1459],{},"Settings → Business → Locations",", choose the location, and add addresses under ",[26,1462,1463],{},"Booking emails",". They get the emails for bookings at that location, on top of the business list, while ",[26,1466,1431],{}," is on.",[15,1469,355],{"id":354},[11,1471,697,1472,1474],{},[26,1473,682],{}," in a private browser window. Your services appear and you can pick a time. Booking yourself a test visit shows it on the calendar; cancel it afterwards.",[15,1476,369],{"id":368},[50,1478,1480],{"id":1479},"set-up-a-location-a-service-and-staff-working-hours-first","\"Set up a location, a service and staff working hours first\"",[11,1482,1483,1484,41],{},"Add whatever it lists. Working hours are set for each team member under ",[26,1485,1486],{},"Team → Scheduling",[50,1488,1490],{"id":1489},"a-service-is-missing-from-the-booking-page","A service is missing from the booking page",[11,1492,1493,1494,1496],{},"Check ",[26,1495,609],{}," on the service, that it's active, and that it's switched on at that location.",[50,1498,1500],{"id":1499},"no-times-are-offered","No times are offered",[11,1502,1503,1504,650,1506,1508,1509,1511,1512,73,1514,1516,1517,1519],{},"Check the team's working hours that day, the ",[26,1505,721],{},[26,1507,731],{},", and that someone who does the service is working. With ",[26,1510,1104],{}," on ",[26,1513,1141],{},[26,1515,1155],{},", fewer times are offered on purpose; choose ",[26,1518,1131],{}," to see them all.",[50,1521,1523],{"id":1522},"a-group-isnt-offered-times-one-after-another","A group isn't offered times one after another",[11,1525,1526,1527,1529,1530,1532,1533,1511,1535,1537,1538,1540],{},"The next guest can only start on your ",[26,1528,741],{},", within ",[26,1531,1289],{}," of the one before finishing. If the next start is further away than that, choose a longer wait. With ",[26,1534,1104],{},[26,1536,1141],{},", a wait shorter than ",[26,1539,1147],{}," between two guests with the same team member isn't offered either.",[50,1542,1544],{"id":1543},"the-link-shows-page-not-found","The link shows \"page not found\"",[11,1546,1547,1549],{},[26,1548,639],{}," is off. Switch it on and save.",{"title":392,"searchDepth":393,"depth":393,"links":1551},[1552,1553,1560,1561,1562,1571,1572,1575,1576],{"id":17,"depth":393,"text":18},{"id":617,"depth":393,"text":618,"children":1554},[1555,1556,1557,1558,1559],{"id":52,"depth":399,"text":53},{"id":629,"depth":399,"text":630},{"id":642,"depth":399,"text":643},{"id":657,"depth":399,"text":658},{"id":668,"depth":399,"text":669},{"id":693,"depth":393,"text":694},{"id":827,"depth":393,"text":828},{"id":880,"depth":393,"text":881,"children":1563},[1564,1565,1566,1567,1568,1569,1570],{"id":884,"depth":399,"text":885},{"id":929,"depth":399,"text":930},{"id":1035,"depth":399,"text":1036},{"id":1073,"depth":399,"text":1074},{"id":1103,"depth":399,"text":1104},{"id":1164,"depth":399,"text":1165},{"id":1225,"depth":399,"text":994},{"id":1355,"depth":393,"text":1356},{"id":1376,"depth":393,"text":1377,"children":1573},[1574],{"id":1453,"depth":399,"text":1454},{"id":354,"depth":393,"text":355},{"id":368,"depth":393,"text":369,"children":1577},[1578,1579,1580,1581,1582],{"id":1479,"depth":399,"text":1480},{"id":1489,"depth":399,"text":1490},{"id":1499,"depth":399,"text":1500},{"id":1522,"depth":399,"text":1523},{"id":1543,"depth":399,"text":1544},"Turn on your public booking page, choose what clients can change, set notice, buffers and time slots, choose who is emailed about online bookings, and share booking links.",[1585,1586,1587,1588,1589,1590,1591,1592,1593,1594,1595,1596,1597,1598,1599],"turn on online booking","public booking link","minimum notice booking","booking window","clients choose provider","guests cancel online","closed period holiday","waitlist online switch","gap control online booking","make room for requested professional","booking email notifications","email me about new online bookings","front desk email","group booking one after another","back to back group appointments",{},50,[433,435,1603,613],"\u002Fhelp\u002Fcheckout\u002Fdeposits-and-cancellation-fees",{"title":40,"description":1583},"help\u002Fsettings\u002Fonline-booking","2026-11-06","aGdmL3Br6Ttf2sWFjsdIn00DAK0j0Ut-KrGdI-X2s0M",{"id":1609,"title":350,"audience":6,"body":1610,"category":415,"description":1905,"draft":417,"extension":418,"icon":1906,"keywords":1907,"locale":429,"meta":1915,"navigation":431,"order":1916,"path":349,"related":1917,"seo":1919,"sourceHash":437,"stem":1920,"translationReviewed":417,"updatedAt":1921,"__hash__":1922},"help\u002Fhelp\u002Fsettings\u002Fembed-booking.md",{"type":8,"value":1611,"toc":1888},[1612,1619,1621,1635,1639,1672,1676,1679,1717,1727,1730,1734,1740,1792,1798,1827,1838,1840,1843,1845,1849,1856,1860,1878,1882],[11,1613,1614,1615,1618],{},"Add a ",[26,1616,1617],{},"Book an appointment"," button to your own website. Clients book in a panel that opens over your page, so they never leave your site, and the booking lands in your calendar like any other.",[15,1620,18],{"id":17},[20,1622,1623,1628],{},[23,1624,1625,1627],{},[26,1626,28],{}," admins and owners copy the code. Whoever edits your website pastes it.",[23,1629,1630,1632,1633,41],{},[26,1631,34],{}," The button opens your booking page. See ",[37,1634,40],{"href":39},[15,1636,1638],{"id":1637},"add-the-button-to-your-website","Add the button to your website",[47,1640,1641,1643,1647,1651,1658,1662,1665,1669],{},[50,1642,53],{"id":52},[11,1644,56,1645,41],{},[26,1646,59],{},[50,1648,1650],{"id":1649},"copy-the-code","Copy the code",[11,1652,88,1653,800,1656,41],{},[26,1654,1655],{},"Embed on your website",[26,1657,678],{},[50,1659,1661],{"id":1660},"paste-it-into-your-site","Paste it into your site",[11,1663,1664],{},"Paste it into your page's HTML, or into your site builder's custom HTML or embed block. Squarespace, Wix and WordPress all have one.",[50,1666,1668],{"id":1667},"publish-your-site","Publish your site",[11,1670,1671],{},"Save and publish the page in your site builder.",[15,1673,1675],{"id":1674},"what-the-code-does","What the code does",[11,1677,1678],{},"The code has two parts:",[157,1680,1681,1690],{},[160,1682,1683],{},[163,1684,1685,1688],{},[166,1686,1687],{},"Part",[166,1689,840],{},[173,1691,1692,1703],{},[163,1693,1694,1700],{},[178,1695,1696],{},[1697,1698,1699],"code",{},"\u003Cscript src=\"...\u002Fembed\u002Fbook.js\" async>",[178,1701,1702],{},"Loads the booking button once per page, without slowing the page down",[163,1704,1705,1710],{},[178,1706,1707],{},[1697,1708,1709],{},"\u003Ca data-owneli-book=\"your-business\">Book an appointment\u003C\u002Fa>",[178,1711,1712,1713,1716],{},"The button. Anything with ",[1697,1714,1715],{},"data-owneli-book"," opens booking.",[1718,1719,1720],"tip",{},[11,1721,1722,1723,1726],{},"To keep your own button's design, add ",[1697,1724,1725],{},"data-owneli-book=\"your-business\""," to it instead of using the link in the code. Several buttons on one page all work, with the script loaded once.",[11,1728,1729],{},"If you added the booking button to your website a while ago, it keeps working as it is. You don't need to paste the new code.",[15,1731,1733],{"id":1732},"choose-how-it-opens","Choose how it opens",[11,1735,88,1736,1739],{},[26,1737,1738],{},"How it opens",", beside the code, pick how booking appears over your page:",[157,1741,1742,1750],{},[160,1743,1744],{},[163,1745,1746,1748],{},[166,1747,1119],{},[166,1749,1122],{},[173,1751,1752,1760,1768,1776,1784],{},[163,1753,1754,1757],{},[178,1755,1756],{},"From the right",[178,1758,1759],{},"A panel slides in from the right. This is the default.",[163,1761,1762,1765],{},[178,1763,1764],{},"From the left",[178,1766,1767],{},"A panel slides in from the left.",[163,1769,1770,1773],{},[178,1771,1772],{},"From the bottom",[178,1774,1775],{},"A sheet rises from the bottom of the page.",[163,1777,1778,1781],{},[178,1779,1780],{},"From the top",[178,1782,1783],{},"A sheet drops down from the top of the page.",[163,1785,1786,1789],{},[178,1787,1788],{},"In the centre",[178,1790,1791],{},"A window opens in the middle of the page.",[11,1793,1794,1795,1797],{},"Your choice is saved with your business, so your website picks it up within a few minutes without being edited. On phones, ",[26,1796,1772],{}," stays a sheet and the others fill the screen.",[1718,1799,1800],{},[11,1801,1802,1803,1806,1807,202,1810,202,1813,73,1816,1819,1820,73,1823,1826],{},"To give one button its own way, add ",[1697,1804,1805],{},"data-owneli-open=\"bottom\""," to it, or ",[1697,1808,1809],{},"right",[1697,1811,1812],{},"left",[1697,1814,1815],{},"top",[1697,1817,1818],{},"modal",". A button whose code already has ",[1697,1821,1822],{},"data-side=\"left\"",[1697,1824,1825],{},"data-owneli-mode=\"modal\""," keeps opening that way.",[11,1828,1829,1830,1832,1833,1837],{},"Your ",[37,1831,823],{"href":822}," applies as usual, and if you use ",[37,1834,1836],{"href":1835},"\u002Fhelp\u002Fsettings\u002Fconversion-tracking","conversion tracking",", a booking counts on your website automatically.",[15,1839,355],{"id":354},[11,1841,1842],{},"Open your website in a private window and select the button. Your booking page opens over your site with your services. Close it and the page is still there.",[15,1844,369],{"id":368},[50,1846,1848],{"id":1847},"nothing-happens-when-i-click-the-button","Nothing happens when I click the button",[11,1850,1851,1852,1855],{},"Check the ",[1697,1853,1854],{},"\u003Cscript>"," line was pasted too, and that your site builder didn't remove it. Some builders only allow scripts on paid plans.",[50,1857,1859],{"id":1858},"my-site-has-a-content-security-policy","My site has a Content Security Policy",[11,1861,1862,1863,1866,1867,1870,1871,650,1874,1877],{},"If a developer or security plugin added one, allow the address in your code's ",[1697,1864,1865],{},"\u003Cscript src>",", for example ",[1697,1868,1869],{},"https:\u002F\u002Fowneli.com",", in both ",[1697,1872,1873],{},"script-src",[1697,1875,1876],{},"frame-src",". Nothing else needs to change.",[50,1879,1881],{"id":1880},"i-cant-edit-my-website","I can't edit my website",[11,1883,1884,1885,1887],{},"Share ",[26,1886,682],{}," from the same tab instead, for example in your Instagram bio.",{"title":392,"searchDepth":393,"depth":393,"links":1889},[1890,1891,1897,1898,1899,1900],{"id":17,"depth":393,"text":18},{"id":1637,"depth":393,"text":1638,"children":1892},[1893,1894,1895,1896],{"id":52,"depth":399,"text":53},{"id":1649,"depth":399,"text":1650},{"id":1660,"depth":399,"text":1661},{"id":1667,"depth":399,"text":1668},{"id":1674,"depth":393,"text":1675},{"id":1732,"depth":393,"text":1733},{"id":354,"depth":393,"text":355},{"id":368,"depth":393,"text":369,"children":1901},[1902,1903,1904],{"id":1847,"depth":399,"text":1848},{"id":1858,"depth":399,"text":1859},{"id":1880,"depth":399,"text":1881},"Copy the booking button code into your website so clients book in a panel over your page without leaving your site.","i-lucide-code",[1908,1909,1910,1911,1912,1913,1914],"embed booking widget","book now button website","booking widget code","add booking to my site","squarespace wix booking embed","content security policy","booking panel bottom sheet popup",{},150,[39,1918],"\u002Fhelp\u002Fsettings\u002Fgoogle-reserve",{"title":350,"description":1905},"help\u002Fsettings\u002Fembed-booking","2026-10-19","0HmviF7X9HoAXLH0JY0ik48x3E6uOrAUcPVrdCq4QNI",{"id":1924,"title":1925,"audience":6,"body":1926,"category":415,"description":2288,"draft":417,"extension":418,"icon":2289,"keywords":2290,"locale":429,"meta":2297,"navigation":431,"order":2298,"path":435,"related":2299,"seo":2302,"sourceHash":437,"stem":2303,"translationReviewed":417,"updatedAt":1921,"__hash__":2304},"help\u002Fhelp\u002Fsettings\u002Fmultiple-locations.md","Working with multiple locations",{"type":8,"value":1927,"toc":2267},[1928,1933,1939,1941,1954,1958,2055,2065,2069,2099,2103,2165,2172,2176,2185,2189,2195,2208,2210,2220,2222,2226,2234,2238,2250,2254],[11,1929,1930,1931,41],{},"A location is a place you work from, with its own address, time zone, opening hours, team and prices. Clients choose a location first when they book online. You add and manage locations under ",[26,1932,1459],{},[685,1934],{"alt":1935,"height":1936,"src":1937,"width":1938},"Locations in the Business area of Settings: the rail with Business details, Locations, Region & formats and Goals & digest, then Show archived and Add location, and a card for each location, such as Main marked Listed and Primary, with its address, new clients, average appointment and online share for the last 30 days, a menu and Manage.",820,"\u002Fhelp\u002Fsettings\u002Fmultiple-locations\u002Flocations.webp",1016,[15,1940,18],{"id":17},[20,1942,1943,1948],{},[23,1944,1945,1947],{},[26,1946,28],{}," admins and owners.",[23,1949,1950,1953],{},[26,1951,1952],{},"Know the time zone."," Every time on the calendar and in reminders follows the location's time zone.",[15,1955,1957],{"id":1956},"add-a-location","Add a location",[47,1959,1960,1964,1971,1975,1993,1997,2002,2006,2025,2029,2038,2042],{},[50,1961,1963],{"id":1962},"start","Start",[11,1965,56,1966,891,1968,41],{},[26,1967,1459],{},[26,1969,1970],{},"Add location",[50,1972,1974],{"id":1973},"business-details","Business details",[11,1976,1977,1978,1981,1982,1985,1986,1989,1990,41],{},"Enter the ",[26,1979,1980],{},"Location name"," clients see, an ",[26,1983,1984],{},"Internal location name"," for your team if you like, the ",[26,1987,1988],{},"Booking link"," name, and the location's phone and email. Select ",[26,1991,1992],{},"Continue",[50,1994,1996],{"id":1995},"categories","Categories",[11,1998,1999,2000,41],{},"Choose what kind of business this location is, then select ",[26,2001,1992],{},[50,2003,2005],{"id":2004},"address-and-billing","Address and billing",[11,2007,2008,2009,2012,2013,2016,2017,2020,2021,2024],{},"Enter the address, or tick ",[26,2010,2011],{},"I don't have a business address (mobile and online services only)",". Check the ",[26,2014,2015],{},"Time zone",". Under ",[26,2018,2019],{},"Billing details for client sales",", add the company name and ",[26,2022,2023],{},"Tax \u002F VAT number"," for receipts.",[50,2026,2028],{"id":2027},"opening-hours","Opening hours",[11,2030,2031,2032,2034,2035,41],{},"Set the days and hours you're open. They're your team's default hours there, and clients see them when booking. For holidays and other days you're closed, add a closed period under ",[26,2033,890],{},", for one location, several, or all of them at once. See ",[37,2036,40],{"href":2037},"\u002Fhelp\u002Fsettings\u002Fonline-booking#close-for-a-holiday",[50,2039,2041],{"id":2040},"starting-point","Starting point",[11,2043,2044,2045,2048,2049,675,2052,41],{},"Choose ",[26,2046,2047],{},"Copy setup from an existing location"," to bring over prices, products, hours, tax defaults and which memberships and gift cards work there, or ",[26,2050,2051],{},"Start from scratch",[26,2053,2054],{},"Save location",[11,2056,2057,2058,2060,2061,2064],{},"Next, add your team to the new location: in ",[26,2059,215],{},", open each person and tick it on their ",[26,2062,2063],{},"Locations"," tab. Someone can work at several locations, with one as their home.",[15,2066,2068],{"id":2067},"publish-it-online","Publish it online",[11,2070,2071,2072,2074,2075,2078,2079,2082,2083,2086,2087,2090,2091,2094,2095,41],{},"Each location has its own public page and booking link. On the location's card, open the ",[26,2073,246],{}," menu and choose ",[26,2076,2077],{},"Edit profile",", then work through the steps: details, opening hours, venue images and amenities. Select ",[26,2080,2081],{},"Publish"," when it's ready; ",[26,2084,2085],{},"Before you can publish"," lists anything missing. ",[26,2088,2089],{},"Unlist"," takes it off the web again, and ",[26,2092,2093],{},"Copy profile link"," gives you the address to share. See ",[37,2096,2098],{"href":2097},"\u002Fhelp\u002Fsettings\u002Fonline-presence","Publish your online presence page",[15,2100,2102],{"id":2101},"what-belongs-to-a-location-and-whats-shared","What belongs to a location and what's shared",[157,2104,2105,2115],{},[160,2106,2107],{},[163,2108,2109,2112],{},[166,2110,2111],{},"Per location",[166,2113,2114],{},"Shared by the whole business",[173,2116,2117,2125,2133,2141,2149,2157],{},[163,2118,2119,2122],{},[178,2120,2121],{},"Appointments and working hours",[178,2123,2124],{},"Clients: one person, one history, wherever they visit",[163,2126,2127,2130],{},[178,2128,2129],{},"Stock on hand (each product has its own count)",[178,2131,2132],{},"The product and service lists, though each location can have its own prices",[163,2134,2135,2138],{},[178,2136,2137],{},"Which services are offered and their prices",[178,2139,2140],{},"Memberships, packages and gift cards, which can be used at any location they're valid for",[163,2142,2143,2146],{},[178,2144,2145],{},"Payment policy and booking rules, if the location overrides them",[178,2147,2148],{},"Forms, notes, policies and boards",[163,2150,2151,2154],{},[178,2152,2153],{},"The cash drawer, sales and receipts",[178,2155,2156],{},"Roles and permissions",[163,2158,2159,2162],{},[178,2160,2161],{},"Its public page and booking link",[178,2163,2164],{},"Tax rates (a location can have its own defaults)",[11,2166,2167,2168,41],{},"To switch which location you're looking at, use the location pill in the top bar. See ",[37,2169,2171],{"href":2170},"\u002Fhelp\u002Fgetting-started\u002Fswitch-between-locations","Switch between locations",[15,2173,2175],{"id":2174},"the-primary-location","The primary location",[11,2177,2178,2179,2181,2182,41],{},"One location is the primary. It's used whenever something needs a location and none was chosen. To change it, open the ",[26,2180,246],{}," menu on another location and choose ",[26,2183,2184],{},"Set as primary",[15,2186,2188],{"id":2187},"archive-a-location","Archive a location",[2190,2191,2192],"warning",{},[11,2193,2194],{},"Move team members to another location before you archive. Archiving keeps the location's history, but removes it from the location pill, from booking and from new activity.",[11,2196,2197,2198,2200,2201,2203,2204,2207],{},"Open the location's ",[26,2199,246],{}," menu, choose ",[26,2202,280],{},", then confirm. ",[26,2205,2206],{},"Show archived"," lists archived locations.",[15,2209,355],{"id":354},[11,2211,2212,2213,2216,2217,2219],{},"The location appears in the list and in the location pill in the top bar. Choose ",[26,2214,2215],{},"Copy booking link"," from its ",[26,2218,246],{}," menu and open the link: clients can book at the new location once services and working hours are set there.",[15,2221,369],{"id":368},[50,2223,2225],{"id":2224},"times-on-the-calendar-are-an-hour-out","Times on the calendar are an hour out",[11,2227,2228,2229,1421,2231,41],{},"Check the location's ",[26,2230,2015],{},[26,2232,2233],{},"Edit details",[50,2235,2237],{"id":2236},"a-service-isnt-offered-at-the-new-location","A service isn't offered at the new location",[11,2239,697,2240,2243,2244,2247,2248,41],{},[26,2241,2242],{},"Operations → Services",", then ",[26,2245,2246],{},"Actions → By location",", and switch the service on there. See ",[37,2249,614],{"href":613},[50,2251,2253],{"id":2252},"where-do-i-compare-locations","Where do I compare locations?",[11,2255,88,2256,202,2259,2262,2263,2266],{},[26,2257,2258],{},"Reports",[26,2260,2261],{},"Performance by location"," shows revenue, visits and staff side by side. ",[26,2264,2265],{},"Cross-location redemptions"," shows plans and gift cards sold at one location and used at another.",{"title":392,"searchDepth":393,"depth":393,"links":2268},[2269,2270,2278,2279,2280,2281,2282,2283],{"id":17,"depth":393,"text":18},{"id":1956,"depth":393,"text":1957,"children":2271},[2272,2273,2274,2275,2276,2277],{"id":1962,"depth":399,"text":1963},{"id":1973,"depth":399,"text":1974},{"id":1995,"depth":399,"text":1996},{"id":2004,"depth":399,"text":2005},{"id":2027,"depth":399,"text":2028},{"id":2040,"depth":399,"text":2041},{"id":2067,"depth":393,"text":2068},{"id":2101,"depth":393,"text":2102},{"id":2174,"depth":393,"text":2175},{"id":2187,"depth":393,"text":2188},{"id":354,"depth":393,"text":355},{"id":368,"depth":393,"text":369,"children":2284},[2285,2286,2287],{"id":2224,"depth":399,"text":2225},{"id":2236,"depth":399,"text":2237},{"id":2252,"depth":399,"text":2253},"Add a location, publish its page, see what each location keeps for itself and what the business shares, and archive a location you've closed.","i-lucide-map-pin",[2291,2292,2293,2294,2295,2296],"add a location","second location","multi location business","archive a location","primary location","what is per location",{},40,[613,2300,2301],"\u002Fhelp\u002Fretail\u002Fproducts-and-stock","\u002Fhelp\u002Fgrowth\u002Ffind-and-read-a-report",{"title":1925,"description":2288},"help\u002Fsettings\u002Fmultiple-locations","iAf0uBaT6ktZlg-U5rCl_6J0KGrDAOzijJk_Xfpd86M",[],[2307,2309,2311,2313,2315,2317,2318],{"path":2308,"translationReviewed":431},"\u002Fhelp\u002Fel\u002Fsettings\u002Flinks-and-qr-codes",{"path":2310,"translationReviewed":431},"\u002Fhelp\u002Fes\u002Fsettings\u002Flinks-and-qr-codes",{"path":2312,"translationReviewed":431},"\u002Fhelp\u002Ffr\u002Fsettings\u002Flinks-and-qr-codes",{"path":2314,"translationReviewed":431},"\u002Fhelp\u002Fpt-br\u002Fsettings\u002Flinks-and-qr-codes",{"path":2316,"translationReviewed":431},"\u002Fhelp\u002Fpt-pt\u002Fsettings\u002Flinks-and-qr-codes",{"path":433,"translationReviewed":417},{"path":2319,"translationReviewed":431},"\u002Fhelp\u002Fsq\u002Fsettings\u002Flinks-and-qr-codes",1794073892008]