[{"data":1,"prerenderedAt":1565},["ShallowReactive",2],{"help:\u002Fhelp\u002Fteam\u002Fpay-commission-staff-minimum-wage":3,"help-all-categories:en":324,"help-cat-articles:\u002Fhelp\u002Fteam\u002Fpay-commission-staff-minimum-wage":454,"help-related:\u002Fhelp\u002Fteam\u002Fpay-commission-staff-minimum-wage":455,"help-live-topics:\u002Fhelp\u002Fteam\u002Fpay-commission-staff-minimum-wage":1550,"help-counterparts:\u002Fhelp\u002Fteam\u002Fpay-commission-staff-minimum-wage":1551},{"id":4,"title":5,"audience":6,"body":7,"category":300,"description":301,"draft":302,"extension":303,"icon":304,"keywords":305,"locale":312,"meta":313,"navigation":314,"order":315,"path":316,"related":317,"seo":319,"sourceHash":320,"stem":321,"translationReviewed":302,"updatedAt":322,"__hash__":323},"help\u002Fhelp\u002Fteam\u002Fpay-commission-staff-minimum-wage.md","Make sure commission staff earn minimum wage","clinic",{"type":8,"value":9,"toc":272},"minimark",[10,14,19,54,58,98,102,153,156,160,163,167,170,201,215,226,230,241,245,249,258,262,265,269],[11,12,13],"p",{},"When someone is paid mostly by commission, a slow week can leave them earning less than minimum wage for the hours they worked. Set your minimum wage once, and Owneli works out the shortfall for each week, called the true-up, so you can pay it.",[15,16,18],"h2",{"id":17},"before-you-start","Before you start",[20,21,22,30,42,48],"ul",{},[23,24,25,29],"li",{},[26,27,28],"strong",{},"Who can do it:"," admins and owners.",[23,31,32,35,36,41],{},[26,33,34],{},"Hours come from timesheets."," The check uses the paid hours on each person's timesheets, so keep them up to date. See ",[37,38,40],"a",{"href":39},"\u002Fhelp\u002Fteam\u002Fshifts-timesheets-and-time-off","Shifts, timesheets, and time off",".",[23,43,44,47],{},[26,45,46],{},"It covers employees."," Contractors and booth renters aren't included.",[23,49,50,53],{},[26,51,52],{},"Check the figure with your accountant."," Owneli uses the number you enter; it doesn't look up the law for you.",[15,55,57],{"id":56},"set-your-minimum-wage","Set your minimum wage",[59,60,61,66,72,76,87,91],"steps",{},[62,63,65],"h3",{"id":64},"open-payroll-settings","Open payroll settings",[11,67,68,69,41],{},"Go to ",[26,70,71],{},"Settings → Team & access → Payroll",[62,73,75],{"id":74},"enter-the-minimum-wage","Enter the minimum wage",[11,77,78,79,82,83,86],{},"Under ",[26,80,81],{},"Overtime on pay runs",", enter the hourly ",[26,84,85],{},"Minimum wage"," in force where you are, for example 15.65.",[62,88,90],{"id":89},"save","Save",[11,92,93,94,97],{},"Select ",[26,95,96],{},"Save changes"," in the bar at the bottom.",[15,99,101],{"id":100},"see-whos-short","See who's short",[59,103,104,108,117,121,127,131],{},[62,105,107],{"id":106},"open-the-commission-statement","Open the commission statement",[11,109,68,110,113,114,41],{},[26,111,112],{},"Reports"," and open ",[26,115,116],{},"Commission statement",[62,118,120],{"id":119},"open-compliance","Open Compliance",[11,122,123,124,41],{},"Choose the period, then select ",[26,125,126],{},"Compliance",[62,128,130],{"id":129},"read-the-true-up","Read the true-up",[11,132,133,136,137,140,141,144,145,148,149,152],{},[26,134,135],{},"Min-wage true-up"," at the top is the total shortfall. Each person's weeks show ",[26,138,139],{},"Hours",", ",[26,142,143],{},"Commission",", their ",[26,146,147],{},"Reg. rate"," (pay per hour worked) and the ",[26,150,151],{},"True-up"," owed that week.",[11,154,155],{},"Commission and service charges count towards minimum wage. Tips never do.",[15,157,159],{"id":158},"draws","Draws",[11,161,162],{},"If someone has a recoverable draw, getting the advance back never takes their pay for a period below minimum wage for the hours they worked.",[15,164,166],{"id":165},"add-the-true-up-to-pay-runs","Add the true-up to pay runs",[11,168,169],{},"By default, the true-up is only worked out for you to see. To have each pay run pay it:",[59,171,172,175,179,183,194,197],{},[62,173,65],{"id":174},"open-payroll-settings-1",[11,176,68,177,41],{},[26,178,71],{},[62,180,182],{"id":181},"turn-on-the-top-up","Turn on the top-up",[11,184,78,185,187,188,190,191,41],{},[26,186,81],{},", below ",[26,189,85],{},", turn on ",[26,192,193],{},"Add the minimum-wage top-up to pay runs",[62,195,90],{"id":196},"save-1",[11,198,93,199,97],{},[26,200,96],{},[11,202,203,204,207,208,211,212,214],{},"Pay runs you create from then on add a ",[26,205,206],{},"Minimum-wage top-up"," line for each employee whose week, commission included, came to less than the minimum wage for the hours clocked. The ",[26,209,210],{},"Payroll & commission"," report shows it in a ",[26,213,151],{}," column. A pay run created before you turned it on doesn't change.",[11,216,217,218,221,222,41],{},"With the switch off, the shortfall only shows in ",[26,219,220],{},"Reports → Commission statement → Compliance",". Add it to the person's pay run yourself, as an adjustment. See ",[37,223,225],{"href":224},"\u002Fhelp\u002Fteam\u002Fprepare-payroll-for-your-accountant","Prepare payroll for your accountant",[15,227,229],{"id":228},"check-it-worked","Check it worked",[11,231,232,234,235,237,238,41],{},[26,233,126],{}," on the commission statement shows ",[26,236,135],{}," figures instead of the message ",[26,239,240],{},"No minimum wage configured",[15,242,244],{"id":243},"if-something-goes-wrong","If something goes wrong",[62,246,248],{"id":247},"no-minimum-wage-configured","\"No minimum wage configured\"",[11,250,251,252,254,255,257],{},"The ",[26,253,85],{}," under ",[26,256,71],{}," is empty. Enter it and save.",[62,259,261],{"id":260},"no-hours-in-this-period","\"No hours in this period\"",[11,263,264],{},"The check needs clocked hours and commission. Make sure timesheets exist for the period.",[62,266,268],{"id":267},"compliance-figures-are-placeholders","\"Compliance figures are placeholders\"",[11,270,271],{},"Owneli shows this until the figures have been confirmed. Check them with your accountant or adviser before relying on the worksheet.",{"title":273,"searchDepth":274,"depth":274,"links":275},"",2,[276,277,283,288,289,294,295],{"id":17,"depth":274,"text":18},{"id":56,"depth":274,"text":57,"children":278},[279,281,282],{"id":64,"depth":280,"text":65},3,{"id":74,"depth":280,"text":75},{"id":89,"depth":280,"text":90},{"id":100,"depth":274,"text":101,"children":284},[285,286,287],{"id":106,"depth":280,"text":107},{"id":119,"depth":280,"text":120},{"id":129,"depth":280,"text":130},{"id":158,"depth":274,"text":159},{"id":165,"depth":274,"text":166,"children":290},[291,292,293],{"id":174,"depth":280,"text":65},{"id":181,"depth":280,"text":182},{"id":196,"depth":280,"text":90},{"id":228,"depth":274,"text":229},{"id":243,"depth":274,"text":244,"children":296},[297,298,299],{"id":247,"depth":280,"text":248},{"id":260,"depth":280,"text":261},{"id":267,"depth":280,"text":268},"team","Set your minimum wage once so Owneli works out any shortfall for staff paid mostly by commission, adds it to pay runs if you choose, and keeps draw recoveries above it.",false,"md","i-lucide-scale",[306,307,308,309,310,311],"commission minimum wage","minimum wage true-up","commission only staff pay","slow week commission","draw recovery minimum wage","minimum wage top-up on pay runs","en",{},true,75,"\u002Fhelp\u002Fteam\u002Fpay-commission-staff-minimum-wage",[318,224,39],"\u002Fhelp\u002Fteam\u002Fcommission-and-compensation",{"title":5,"description":301},null,"help\u002Fteam\u002Fpay-commission-staff-minimum-wage","2026-10-21","M_7Z6Mcv0v6jCWp-b3ddAzNTKAG02moH3CCws_3tmjw",[325,336,345,354,364,374,384,393,403,413,423,433,444],{"id":326,"title":327,"audience":6,"description":328,"extension":329,"icon":330,"locale":312,"meta":331,"order":332,"slug":333,"stem":334,"__hash__":335},"helpCategories\u002Fhelp\u002Fcategories\u002Fgetting-started.yml","Getting started","Set up your workspace, learn the layout, and run your first day.","yml","i-lucide-compass",{},1,"getting-started","help\u002Fcategories\u002Fgetting-started","XWdLlczvAN2WkYFBnnFsRmqcxjJZ2gKwKvv6uq-Vz4E",{"id":337,"title":338,"audience":6,"description":339,"extension":329,"icon":340,"locale":312,"meta":341,"order":274,"slug":342,"stem":343,"__hash__":344},"helpCategories\u002Fhelp\u002Fcategories\u002Fcalendar.yml","Calendar & booking","Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.","i-lucide-calendar",{},"calendar","help\u002Fcategories\u002Fcalendar","z3KR3OktnhLsaie4PXcbGNMx2_qwpSKICgucJhJPImo",{"id":346,"title":347,"audience":6,"description":348,"extension":329,"icon":349,"locale":312,"meta":350,"order":280,"slug":351,"stem":352,"__hash__":353},"helpCategories\u002Fhelp\u002Fcategories\u002Fcheckout.yml","Checkout & payments","Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.","i-lucide-credit-card",{},"checkout","help\u002Fcategories\u002Fcheckout","d3fGaGbg8UVNzV86Sm3UhMBmMVU5Uq7xuctHaJF8YEg",{"id":355,"title":356,"audience":6,"description":357,"extension":329,"icon":358,"locale":312,"meta":359,"order":360,"slug":361,"stem":362,"__hash__":363},"helpCategories\u002Fhelp\u002Fcategories\u002Fclients.yml","Clients & forms","Add and find clients, read a client profile, and send forms and consents.","i-lucide-users",{},4,"clients","help\u002Fcategories\u002Fclients","dyjAyAySpkmSCM4wiDyiDzqMd8ozhtKDP-iw7hL5GB8",{"id":365,"title":366,"audience":6,"description":367,"extension":329,"icon":368,"locale":312,"meta":369,"order":370,"slug":371,"stem":372,"__hash__":373},"helpCategories\u002Fhelp\u002Fcategories\u002Fretail.yml","Memberships, gift cards & stock","Memberships, packages and gift cards clients spend down over time, plus discounts, products and stock.","i-lucide-gift",{},5,"retail","help\u002Fcategories\u002Fretail","_LyI2n8iDSMGQx_VrxsZYiqFdvhoiBB-wdOVIQERjow",{"id":375,"title":376,"audience":6,"description":377,"extension":329,"icon":378,"locale":312,"meta":379,"order":380,"slug":381,"stem":382,"__hash__":383},"helpCategories\u002Fhelp\u002Fcategories\u002Foperations.yml","Operations","The internal side of the business, covering your written playbook, Planner boards, venue incidents, and the policies everyone signs.","i-lucide-briefcase",{},6,"operations","help\u002Fcategories\u002Foperations","luSTIvbrxAnMbbljwzuwD35YR2Xq6-n6HziARRXrq14",{"id":385,"title":386,"audience":6,"description":387,"extension":329,"icon":388,"locale":312,"meta":389,"order":390,"slug":300,"stem":391,"__hash__":392},"helpCategories\u002Fhelp\u002Fcategories\u002Fteam.yml","Team & scheduling","Invite your team, set working hours and shifts, and handle timesheets, time off, commission and payroll.","i-lucide-id-card",{},7,"help\u002Fcategories\u002Fteam","82p-BQ6CYYNNt1GO80K3LXk-zcP5_6Tz-OA8hzQWB0Q",{"id":394,"title":395,"audience":6,"description":396,"extension":329,"icon":397,"locale":312,"meta":398,"order":399,"slug":400,"stem":401,"__hash__":402},"helpCategories\u002Fhelp\u002Fcategories\u002Fgrowth.yml","Reports & growth","Read and export your reports, and grow with campaigns, automations, reviews, loyalty and Oryx.","i-lucide-trending-up",{},8,"growth","help\u002Fcategories\u002Fgrowth","8zQ8GEUGer6qaVxqH4V6H7Qa1R1CPcZ1gkGsL74JZSQ",{"id":404,"title":405,"audience":6,"description":406,"extension":329,"icon":407,"locale":312,"meta":408,"order":409,"slug":410,"stem":411,"__hash__":412},"helpCategories\u002Fhelp\u002Fcategories\u002Fsettings.yml","Settings & admin","Services and pricing, who can see what, and moving your data in from another system.","i-lucide-settings",{},9,"settings","help\u002Fcategories\u002Fsettings","Rh-1T4iTtJkcK-o-n1olOGqTuFb3u3HsJ3w9anPS5Ak",{"id":414,"title":415,"audience":6,"description":416,"extension":329,"icon":417,"locale":312,"meta":418,"order":419,"slug":420,"stem":421,"__hash__":422},"helpCategories\u002Fhelp\u002Fcategories\u002Faccount.yml","Your login and profile","Your own login, password, two-factor security, profile, and language.","i-lucide-user-circle",{},10,"account","help\u002Fcategories\u002Faccount","8rq4IYJIBjfrS6vI3NVuFEa6_2DFJY9hHbhft5lmpYA",{"id":424,"title":425,"audience":6,"description":426,"extension":329,"icon":427,"locale":312,"meta":428,"order":429,"slug":430,"stem":431,"__hash__":432},"helpCategories\u002Fhelp\u002Fcategories\u002Fclasses.yml","Classes","Set up class types and a weekly timetable, run the roster and check-in, and change or cancel a class.","i-lucide-users-round",{},11,"classes","help\u002Fcategories\u002Fclasses","FSCZW6YrpwxAdhnLI0Ifyxs7zSnOE5ugnsH8kDrDi-s",{"id":434,"title":435,"audience":436,"description":437,"extension":329,"icon":438,"locale":312,"meta":439,"order":440,"slug":441,"stem":442,"__hash__":443},"helpCategories\u002Fhelp\u002Fcategories\u002Fbook-online.yml","Book online","client","Booking, paying, and managing your visit from your venue's booking page and the private links they send you.","i-lucide-globe",{},20,"book-online","help\u002Fcategories\u002Fbook-online","GGAAKN9iClyv52FA3Er7Af4YQtGbIzTRT303vOeiSB4",{"id":445,"title":446,"audience":436,"description":447,"extension":329,"icon":448,"locale":312,"meta":449,"order":450,"slug":451,"stem":452,"__hash__":453},"helpCategories\u002Fhelp\u002Fcategories\u002Fportal.yml","Your account and visits","Booking from your account, managing your visits, and using your wallet, memberships and rewards.","i-lucide-user-round",{},21,"portal","help\u002Fcategories\u002Fportal","uo0Lw9Pu1VwWJX1_sOT4LXIaNXQ4An31M7StYYHtcBw",[],[456,804,1107],{"id":457,"title":458,"audience":6,"body":459,"category":300,"description":787,"draft":302,"extension":303,"icon":788,"keywords":789,"locale":312,"meta":796,"navigation":314,"order":797,"path":318,"related":798,"seo":800,"sourceHash":320,"stem":801,"translationReviewed":302,"updatedAt":802,"__hash__":803},"help\u002Fhelp\u002Fteam\u002Fcommission-and-compensation.md","Commission and compensation",{"type":8,"value":460,"toc":768},[461,468,470,483,487,603,610,614,667,671,674,678,714,720,722,737,739,743,748,752,759,763],[11,462,463,464,467],{},"Owneli works out commission by itself from the rules on each team member's ",[26,465,466],{},"Pay"," section. Every amount it pays is recorded with the rule and the maths behind it, so you can always explain a number.",[15,469,18],{"id":17},[20,471,472,477],{},[23,473,474,476],{},[26,475,28],{}," anyone with permission to manage the team. Regular staff can't see other people's pay.",[23,478,479,482],{},[26,480,481],{},"Check how they're employed."," Employees and contractors earn commission; booth renters don't.",[15,484,486],{"id":485},"add-a-commission","Add a commission",[59,488,489,493,508,512,529,533,573,577,590,594],{},[62,490,492],{"id":491},"open-their-pay","Open their pay",[11,494,68,495,498,499,501,502,505,506,41],{},[26,496,497],{},"Team",", select the person, and open ",[26,500,466],{},". Under ",[26,503,504],{},"Commissions",", select ",[26,507,486],{},[62,509,511],{"id":510},"choose-the-type","Choose the type",[11,513,78,514,517,518,521,522,525,526,41],{},[26,515,516],{},"How is this commission calculated?",", choose ",[26,519,520],{},"Fixed rate"," (one rate on every qualifying sale, such as 20% of services) or ",[26,523,524],{},"Tiered"," (the rate climbs as their sales in a period grow). Select ",[26,527,528],{},"Continue",[62,530,532],{"id":531},"set-the-details","Set the details",[11,534,535,536,539,540,543,544,547,548,551,552,555,556,140,559,562,563,566,567,570,571,41],{},"Choose a ",[26,537,538],{},"Percentage"," or ",[26,541,542],{},"Fixed amount"," and the ",[26,545,546],{},"Rate",", and what it ",[26,549,550],{},"Applies to",", such as services or products. For tiered, set the ",[26,553,554],{},"Sales period"," and each tier's ",[26,557,558],{},"From",[26,560,561],{},"To"," and ",[26,564,565],{},"Earns",". ",[26,568,569],{},"For a $100 sale"," shows what they'd earn. Select ",[26,572,528],{},[62,574,576],{"id":575},"set-the-dates","Set the dates",[11,578,579,580,562,583,586,587,41],{},"Choose when it ",[26,581,582],{},"Starts",[26,584,585],{},"Ends",", and, if you like, only certain ",[26,588,589],{},"Days of the week",[62,591,593],{"id":592},"apply-it","Apply it",[11,595,93,596,599,600,41],{},[26,597,598],{},"Apply commission",". You see ",[26,601,602],{},"Commission added",[11,604,605,606,609],{},"To set up several people the same way, use ",[26,607,608],{},"Copy commissions from"," and pick a member.",[15,611,613],{"id":612},"advanced-options","Advanced options",[615,616,617,630],"table",{},[618,619,620],"thead",{},[621,622,623,627],"tr",{},[624,625,626],"th",{},"Option",[624,628,629],{},"What it does",[631,632,633,647,657],"tbody",{},[621,634,635,644],{},[636,637,638,539,641],"td",{},[26,639,640],{},"Progressive",[26,642,643],{},"Retroactive",[636,645,646],{},"For tiered rates: each band pays only on the sales inside it, or the highest band reached pays on the whole period",[621,648,649,654],{},[636,650,651],{},[26,652,653],{},"Commission base",[636,655,656],{},"Pay on the price after discounts, take tax off first, or deduct product cost or service consumables first",[621,658,659,664],{},[636,660,661],{},[26,662,663],{},"Level",[636,665,666],{},"The rung this person sits on, such as Senior. Someone with no rule of their own uses their level's rule.",[15,668,670],{"id":669},"which-rule-wins","Which rule wins",[11,672,673],{},"When a sale closes, each line uses the most specific rule that covers it: one set for that item, then the person's own rule, then their role, their level, their location, and finally a business-wide rule. Two rules never split a line.",[15,675,677],{"id":676},"packages-and-memberships","Packages and memberships",[11,679,78,680,683,684,686,687,562,690,693,694,697,698,701,702,705,706,709,710,713],{},[26,681,682],{},"Revenue recognition",", at the bottom of anyone's ",[26,685,466],{}," section, choose for ",[26,688,689],{},"Packages",[26,691,692],{},"Memberships"," when they pay commission: ",[26,695,696],{},"When sold"," (the seller earns it all at the sale), ",[26,699,700],{},"When redeemed"," (the person who does each session earns it then), or ",[26,703,704],{},"Split sold \u002F redeemed",", with the ",[26,707,708],{},"Share paid at sale",". Select ",[26,711,712],{},"Save recognition",". It applies to the whole business. A change applies from now on; it never changes past periods by itself.",[715,716,717],"note",{},[11,718,719],{},"If you change how someone is employed and then recalculate a past period, the recalculation uses how they're employed today.",[15,721,229],{"id":228},[11,723,724,725,728,729,732,733,41],{},"After their next sale, open ",[26,726,727],{},"Reports → Commission statement",". Their line shows the amount, and selecting it shows ",[26,730,731],{},"Why this commission",": the rule, the base and the calculation. Team members see their own commission in ",[37,734,736],{"href":735},"\u002Fhelp\u002Fteam\u002Fsee-your-own-hours","My hours",[15,738,244],{"id":243},[62,740,742],{"id":741},"someones-commission-is-zero","Someone's commission is zero",[11,744,745,746,41],{},"Check, in order: they aren't a booth renter, a rule covers what they sold, the rule's dates and days include the sale, and, for packages, the policy isn't ",[26,747,700],{},[62,749,751],{"id":750},"a-team-member-thinks-a-commission-line-is-wrong","A team member thinks a commission line is wrong",[11,753,754,755,758],{},"They can select ",[26,756,757],{},"Dispute this"," on the line in their statement. You review it and, if needed, post a correction. The original line is never edited.",[62,760,762],{"id":761},"commission-staff-had-a-slow-week","Commission staff had a slow week",[11,764,765,766,41],{},"See ",[37,767,5],{"href":316},{"title":273,"searchDepth":274,"depth":274,"links":769},[770,771,778,779,780,781,782],{"id":17,"depth":274,"text":18},{"id":485,"depth":274,"text":486,"children":772},[773,774,775,776,777],{"id":491,"depth":280,"text":492},{"id":510,"depth":280,"text":511},{"id":531,"depth":280,"text":532},{"id":575,"depth":280,"text":576},{"id":592,"depth":280,"text":593},{"id":612,"depth":274,"text":613},{"id":669,"depth":274,"text":670},{"id":676,"depth":274,"text":677},{"id":228,"depth":274,"text":229},{"id":243,"depth":274,"text":244,"children":783},[784,785,786],{"id":741,"depth":280,"text":742},{"id":750,"depth":280,"text":751},{"id":761,"depth":280,"text":762},"Add fixed or tiered commission for a team member, choose when packages and memberships pay, and see why each commission was paid.","i-lucide-percent",[790,791,792,793,794,795],"staff commission setup","commission not showing","commission calculation","tiered commission","commission on packages and memberships","worker classification commission",{},40,[224,735,799],"\u002Fhelp\u002Fgrowth\u002Fwhich-report-answers-my-question",{"title":458,"description":787},"help\u002Fteam\u002Fcommission-and-compensation","2026-10-29","4xtpFJhX2KM-caViotayyN-SyfHtR80s_e5jXn-LZV0",{"id":805,"title":225,"audience":6,"body":806,"category":300,"description":1091,"draft":302,"extension":303,"icon":1092,"keywords":1093,"locale":312,"meta":1100,"navigation":314,"order":1101,"path":224,"related":1102,"seo":1104,"sourceHash":320,"stem":1105,"translationReviewed":302,"updatedAt":802,"__hash__":1106},"help\u002Fhelp\u002Fteam\u002Fprepare-payroll-for-your-accountant.md",{"type":8,"value":807,"toc":1072},[808,811,813,858,862,962,969,975,978,982,988,993,997,1014,1018,1030,1032,1040,1042,1046,1051,1055,1065,1069],[11,809,810],{},"Owneli prepares payroll; it doesn't pay people or work out tax. At the end of each pay period you generate a pay run, check and freeze it, pay your team yourself, and mark it paid. Your accountant can read it all, or you can send them the figures.",[15,812,18],{"id":17},[20,814,815,819,850],{},[23,816,817,29],{},[26,818,28],{},[23,820,821,824,825,827,828,831,832,835,836,839,840,562,843,846,847,41],{},[26,822,823],{},"Set your pay schedule once."," Go to ",[26,826,71],{}," and set ",[26,829,830],{},"How often you pay",", when the ",[26,833,834],{},"First period starts",", the ",[26,837,838],{},"Pay day",", and your ",[26,841,842],{},"Country",[26,844,845],{},"Province or state"," (pay rules depend on them). Select ",[26,848,849],{},"Save schedule",[23,851,852,855,856,41],{},[26,853,854],{},"Approve timesheets"," for the period first. See ",[37,857,40],{"href":39},[15,859,861],{"id":860},"run-payroll-for-a-period","Run payroll for a period",[59,863,864,868,898,902,924,928,937,941,944,948],{},[62,865,867],{"id":866},"generate-the-run","Generate the run",[11,869,68,870,113,873,501,876,879,880,883,884,887,888,505,891,894,895,41],{},[26,871,872],{},"Team → Scheduling",[26,874,875],{},"Pay runs",[26,877,878],{},"Up next",", a period that has ended shows ",[26,881,882],{},"Ready to run",": select ",[26,885,886],{},"Generate pay run",". If the period's run is already open as a ",[26,889,890],{},"Draft",[26,892,893],{},"Open run"," on its card instead. Every run, paid or not, is under ",[26,896,897],{},"All pay runs",[62,899,901],{"id":900},"check-each-person","Check each person",[11,903,904,905,908,909,912,913,916,917,920,921,41],{},"Each line shows their hours, wages, tips and commission. If a timesheet isn't approved yet, you're told; select ",[26,906,907],{},"Review"," to check it. To change someone's pay, select ",[26,910,911],{},"Add an adjustment",", enter the ",[26,914,915],{},"Amount"," (negative to take away) and a ",[26,918,919],{},"Reason",", and select ",[26,922,923],{},"Post adjustment",[62,925,927],{"id":926},"approve-and-freeze","Approve and freeze",[11,929,93,930,932,933,936],{},[26,931,927],{},". The figures stop changing. You can ",[26,934,935],{},"Reopen"," it if a timesheet changes.",[62,938,940],{"id":939},"pay-your-team","Pay your team",[11,942,943],{},"Pay everyone the way you normally do, outside Owneli.",[62,945,947],{"id":946},"mark-it-paid","Mark it paid",[11,949,93,950,953,954,957,958,961],{},[26,951,952],{},"Mark paid",". Note ",[26,955,956],{},"How you paid it"," for your records, and leave ",[26,959,960],{},"Email everyone their earnings summary"," on to send each person a summary of what they earned. Confirm.",[963,964],"help-shot",{"alt":965,"height":966,"src":967,"width":968},"The Pay runs page: under Up next, draft pay run #2 for Sep 20 to Oct 3, 2026 with its total and Open run #2; tiles for the amount not yet paid and the last paid run; and All pay runs listing each run's period, pay date, status (Paid, Draft, Replaced), people and total.",940,"\u002Fhelp\u002Fteam\u002Fprepare-payroll-for-your-accountant\u002Fpay-runs.webp",1212,[970,971,972],"warning",{},[11,973,974],{},"Marking a run paid locks it for good. To correct it later, post an adjustment in the next run. Adjustments are permanent; to undo one, post an equal and opposite one.",[11,976,977],{},"An earnings summary shows what someone earned before deductions. It isn't a payslip and shows no tax or net pay.",[15,979,981],{"id":980},"what-a-run-includes","What a run includes",[11,983,984,985,987],{},"Clocked hours and wages, tips split by card and cash, and commission. With overtime switched on under ",[26,986,81],{}," in payroll settings, runs add the overtime premium for hourly employees. Holiday pay and tax aren't worked out; your accountant handles those.",[11,989,990,991,41],{},"For staff paid mostly by commission, see ",[37,992,5],{"href":316},[15,994,996],{"id":995},"give-your-accountant-access","Give your accountant access",[11,998,68,999,1002,1003,1006,1007,562,1010,1013],{},[26,1000,1001],{},"Settings → Team & access → Accountants"," and select ",[26,1004,1005],{},"Invite accountant",". They can read and export your payroll and financial records, and change nothing. They must use two-factor sign-in. ",[26,1008,1009],{},"Change access",[26,1011,1012],{},"Remove"," are beside each accountant.",[15,1015,1017],{"id":1016},"or-send-them-the-figures","Or send them the figures",[11,1019,68,1020,1022,1023,1025,1026,1029],{},[26,1021,112],{},", open ",[26,1024,210],{}," and set the dates to your pay period. Select ",[26,1027,1028],{},"Send to accountant",", enter up to 10 email addresses and a note, and send. They get a PDF summary and a CSV for their payroll software.",[15,1031,229],{"id":228},[11,1033,1034,1035,254,1037,41],{},"The run shows as paid with the date, and each person's earnings summary appears in their ",[26,1036,736],{},[26,1038,1039],{},"Earnings summaries",[15,1041,244],{"id":243},[62,1043,1045],{"id":1044},"set-a-pay-schedule-first","\"Set a pay schedule first\"",[11,1047,1048,1049,41],{},"Owneli doesn't know where your pay periods start. Set it under ",[26,1050,71],{},[62,1052,1054],{"id":1053},"someones-hours-are-missing-or-low","Someone's hours are missing or low",[11,1056,1057,1058,1061,1062,1064],{},"Only timesheets in the period count. Check ",[26,1059,1060],{},"Timesheets"," for missed clock-ins, add them, and approve them. If the run is already frozen, ",[26,1063,935],{}," it.",[62,1066,1068],{"id":1067},"a-timesheet-changed-after-the-run-was-paid","A timesheet changed after the run was paid",[11,1070,1071],{},"The difference is carried into the next run as a correction, so the paid run stays as it was.",{"title":273,"searchDepth":274,"depth":274,"links":1073},[1074,1075,1082,1083,1084,1085,1086],{"id":17,"depth":274,"text":18},{"id":860,"depth":274,"text":861,"children":1076},[1077,1078,1079,1080,1081],{"id":866,"depth":280,"text":867},{"id":900,"depth":280,"text":901},{"id":926,"depth":280,"text":927},{"id":939,"depth":280,"text":940},{"id":946,"depth":280,"text":947},{"id":980,"depth":274,"text":981},{"id":995,"depth":274,"text":996},{"id":1016,"depth":274,"text":1017},{"id":228,"depth":274,"text":229},{"id":243,"depth":274,"text":244,"children":1087},[1088,1089,1090],{"id":1044,"depth":280,"text":1045},{"id":1053,"depth":280,"text":1054},{"id":1067,"depth":280,"text":1068},"Generate a pay run for each pay period, check and freeze it, mark it paid, and give your accountant access or send them the figures.","i-lucide-banknote",[1094,1095,1096,1097,1098,1099],"payroll export","send payroll to accountant","staff hours and tips report","payroll csv","pay period summary","tips card vs cash payroll",{},50,[39,318,1103],"\u002Fhelp\u002Fgrowth\u002Fexport-a-report",{"title":225,"description":1091},"help\u002Fteam\u002Fprepare-payroll-for-your-accountant","0i_ouxhukf3PiBOxG-DrPJc7iOLm8jzhh4Z2BH9pHoA",{"id":1108,"title":40,"audience":6,"body":1109,"category":300,"description":1540,"draft":302,"extension":303,"icon":1541,"keywords":1542,"locale":312,"meta":1543,"navigation":314,"order":419,"path":39,"related":1544,"seo":1547,"sourceHash":320,"stem":1548,"translationReviewed":302,"updatedAt":802,"__hash__":1549},"help\u002Fhelp\u002Fteam\u002Fshifts-timesheets-and-time-off.md",{"type":8,"value":1110,"toc":1519},[1111,1118,1120,1144,1148,1218,1224,1285,1295,1298,1353,1365,1369,1447,1451,1474,1480,1482,1491,1493,1497,1502,1506,1512,1516],[11,1112,1113,1114,41],{},"Timesheets record the hours your team actually worked, ready to approve for payroll. Time off is how people ask for days away, and how you approve them. Working hours themselves are covered in ",[37,1115,1117],{"href":1116},"\u002Fhelp\u002Fteam\u002Fset-working-hours-and-shift-patterns","Set working hours and shift patterns",[15,1119,18],{"id":17},[20,1121,1122,1131],{},[23,1123,1124,1126,1127,1130],{},[26,1125,28],{}," timesheets need permission to manage scheduling. Anyone whose role includes time off can request it. The ",[26,1128,1129],{},"Time-off approvers"," named in Settings approve it; with none named, admins, owners and anyone who manages time off for the whole business do.",[23,1132,1133,1136,1137,505,1140,1143],{},[26,1134,1135],{},"Choose how hours are recorded."," On ",[26,1138,1139],{},"Team → Scheduling → Timesheets",[26,1141,1142],{},"Payroll settings"," (see below).",[15,1145,1147],{"id":1146},"approve-the-weeks-timesheets","Approve the week's timesheets",[59,1149,1150,1154,1160,1164,1178,1182,1205,1209],{},[62,1151,1153],{"id":1152},"open-timesheets","Open Timesheets",[11,1155,68,1156,113,1158,41],{},[26,1157,872],{},[26,1159,1060],{},[62,1161,1163],{"id":1162},"check-the-hours","Check the hours",[11,1165,1166,1167,1170,1171,539,1174,1177],{},"Use ",[26,1168,1169],{},"Filters"," to narrow by ",[26,1172,1173],{},"Status",[26,1175,1176],{},"Team member",". Select a row to see clock-in and clock-out, breaks, and paid time.",[62,1179,1181],{"id":1180},"fix-anything-wrong","Fix anything wrong",[11,1183,1184,1185,1188,1189,1192,1193,562,1195,1198,1199,562,1202,41],{},"In a timesheet, select ",[26,1186,1187],{},"Edit"," to correct the times. For a missed clock-in, select ",[26,1190,1191],{},"Add timesheet",", choose the ",[26,1194,1176],{},[26,1196,1197],{},"Date",", and enter ",[26,1200,1201],{},"Clocked in",[26,1203,1204],{},"Clocked out",[62,1206,1208],{"id":1207},"approve","Approve",[11,1210,93,1211,1214,1215,1217],{},[26,1212,1213],{},"Approve eligible",", or ",[26,1216,1208],{}," on one timesheet. Approved timesheets are locked and go into payroll.",[963,1219],{"alt":1220,"height":1221,"src":1222,"width":1223},"The Timesheets page: Actions, Payroll settings, Approve eligible (5) and Add timesheet at the top, a week picker, Filters and sort, and timesheets showing each team member's date, clock in and out, breaks, hours worked and status such as Clocked in or Clocked out.",700,"\u002Fhelp\u002Fteam\u002Fshifts-timesheets-and-time-off\u002Ftimesheets.webp",1016,[615,1225,1226,1235],{},[618,1227,1228],{},[621,1229,1230,1232],{},[624,1231,1173],{},[624,1233,1234],{},"Meaning",[631,1236,1237,1246,1255,1265,1275],{},[621,1238,1239,1243],{},[636,1240,1241],{},[26,1242,1201],{},[636,1244,1245],{},"They're working now",[621,1247,1248,1252],{},[636,1249,1250],{},[26,1251,1204],{},[636,1253,1254],{},"Finished, not checked yet",[621,1256,1257,1262],{},[636,1258,1259],{},[26,1260,1261],{},"Edited",[636,1263,1264],{},"Changed by a manager",[621,1266,1267,1272],{},[636,1268,1269],{},[26,1270,1271],{},"Approved",[636,1273,1274],{},"Signed off and locked for payroll",[621,1276,1277,1282],{},[636,1278,1279],{},[26,1280,1281],{},"Voided",[636,1283,1284],{},"Removed from payroll but kept on record",[11,1286,1287,1288,1291,1292,41],{},"To share a week, open ",[26,1289,1290],{},"Actions"," and choose ",[26,1293,1294],{},"Export this week to CSV",[15,1296,1142],{"id":1297},"payroll-settings",[615,1299,1300,1310],{},[618,1301,1302],{},[621,1303,1304,1307],{},[624,1305,1306],{},"Setting",[624,1308,1309],{},"Choices",[631,1311,1312,1337],{},[621,1313,1314,1319],{},[636,1315,1316],{},[26,1317,1318],{},"Clock mode",[636,1320,1321,1324,1325,1328,1329,1332,1333,1336],{},[26,1322,1323],{},"Staff clock in & out"," (they tap ",[26,1326,1327],{},"Clock in"," on ",[26,1330,1331],{},"Today",") or ",[26,1334,1335],{},"Automatic from shifts"," (hours follow their scheduled shift)",[621,1338,1339,1344],{},[636,1340,1341],{},[26,1342,1343],{},"Pay basis",[636,1345,1346,1349,1350],{},[26,1347,1348],{},"Actual time"," between clocking in and out, minus unpaid breaks, or ",[26,1351,1352],{},"Scheduled hours",[11,1354,93,1355,1358,1359,1361,1362,41],{},[26,1356,1357],{},"Save settings",". Changes apply to new timesheets; recorded ones keep their basis. Team members see their own hours under ",[26,1360,736],{},". See ",[37,1363,1364],{"href":735},"See your own hours",[15,1366,1368],{"id":1367},"request-and-approve-time-off","Request and approve time off",[59,1370,1371,1375,1414,1424,1428,1435,1439],{},[62,1372,1374],{"id":1373},"request-it","Request it",[11,1376,68,1377,1002,1380,1383,1384,1387,1388,140,1391,140,1394,140,1397,539,1400,1403,1404,1407,1408,709,1411,41],{},[26,1378,1379],{},"Operations → Time off",[26,1381,1382],{},"Request time off",". Choose the ",[26,1385,1386],{},"Type"," (",[26,1389,1390],{},"Vacation",[26,1392,1393],{},"Sick day",[26,1395,1396],{},"Personal day",[26,1398,1399],{},"Unpaid leave",[26,1401,1402],{},"Other","), the ",[26,1405,1406],{},"Dates",", and a ",[26,1409,1410],{},"Reason (optional)",[26,1412,1413],{},"Submit request",[11,1415,1416,1417,1419,1420,1423],{},"If you approve time off, you can also choose a ",[26,1418,1176],{}," in the panel to add time off for them. It's approved as soon as you select ",[26,1421,1422],{},"Add time off",", and they're told straight away.",[62,1425,1427],{"id":1426},"review-it","Review it",[11,1429,1430,1431,1434],{},"Managers see it under ",[26,1432,1433],{},"Waiting on you",", with how many teammates are also off then.",[62,1436,1438],{"id":1437},"approve-or-decline","Approve or decline",[11,1440,93,1441,539,1443,1446],{},[26,1442,1208],{},[26,1444,1445],{},"Decline",", with a note if you like. Approving blocks those dates on the calendar.",[963,1448],{"alt":1449,"height":1221,"src":1450,"width":1223},"The Time off page for 2026: Request time off, tiles for Allotted, Approved, Pending and Remaining days, and Waiting on you with a vacation request from Kofi Asante for three days, a note that one other teammate is also off then, and Decline and Approve.","\u002Fhelp\u002Fteam\u002Fshifts-timesheets-and-time-off\u002Ftime-off.webp",[11,1452,1453,1454,140,1457,140,1459,562,1462,1465,1466,1469,1470,1473],{},"The page shows your ",[26,1455,1456],{},"Allotted",[26,1458,1271],{},[26,1460,1461],{},"Pending",[26,1463,1464],{},"Remaining"," days. Only paid vacation counts against the allowance; sick, personal and unpaid days are tracked separately. When ",[26,1467,1468],{},"Team time-off visibility"," is on in Settings, ",[26,1471,1472],{},"Who's off"," shows the team's time off, with names and dates only.",[11,1475,1476,1477,41],{},"Which days count as working days, the request types, and who's emailed about requests are set under ",[26,1478,1479],{},"Settings → Team & access → Time off & notifications",[15,1481,229],{"id":228},[11,1483,1484,1485,1487,1488,1490],{},"Approved timesheets show ",[26,1486,1271],{}," and appear in the pay run. Approved time off shows on the calendar as blocked, and the person's ",[26,1489,1464],{}," goes down.",[15,1492,244],{"id":243},[62,1494,1496],{"id":1495},"nothing-to-approve","\"Nothing to approve\"",[11,1498,1499,1500,41],{},"There are no clocked-out or edited timesheets in this view. Check the week and ",[26,1501,1169],{},[62,1503,1505],{"id":1504},"someone-forgot-to-clock-out","Someone forgot to clock out",[11,1507,1508,1509,1511],{},"Open their timesheet, select ",[26,1510,1187],{},", and set the clock-out time. Then approve it.",[62,1513,1515],{"id":1514},"an-approved-timesheet-is-wrong","An approved timesheet is wrong",[11,1517,1518],{},"Approved timesheets are locked for payroll. Ask an admin; changing a timesheet in a closed pay run needs extra permission.",{"title":273,"searchDepth":274,"depth":274,"links":1520},[1521,1522,1528,1529,1534,1535],{"id":17,"depth":274,"text":18},{"id":1146,"depth":274,"text":1147,"children":1523},[1524,1525,1526,1527],{"id":1152,"depth":280,"text":1153},{"id":1162,"depth":280,"text":1163},{"id":1180,"depth":280,"text":1181},{"id":1207,"depth":280,"text":1208},{"id":1297,"depth":274,"text":1142},{"id":1367,"depth":274,"text":1368,"children":1530},[1531,1532,1533],{"id":1373,"depth":280,"text":1374},{"id":1426,"depth":280,"text":1427},{"id":1437,"depth":280,"text":1438},{"id":228,"depth":274,"text":229},{"id":243,"depth":274,"text":244,"children":1536},[1537,1538,1539],{"id":1495,"depth":280,"text":1496},{"id":1504,"depth":280,"text":1505},{"id":1514,"depth":280,"text":1515},"Check and approve the hours your team worked, fix a missed clock-in, choose how hours are recorded, and request and approve time off.","i-lucide-calendar-clock",[],{},[1545,1546],"\u002Fhelp\u002Fgetting-started\u002Fyour-day-in-owneli","\u002Fhelp\u002Fsettings\u002Froles-and-permissions",{"title":40,"description":1540},"help\u002Fteam\u002Fshifts-timesheets-and-time-off","r_Kb4BsJATHF5JaWF9-e57hMwQ-0704c7WrOjQMerRk",[],[1552,1554,1556,1558,1560,1562,1564],{"path":1553,"translationReviewed":314},"\u002Fhelp\u002Fel\u002Fteam\u002Fpay-commission-staff-minimum-wage",{"path":1555,"translationReviewed":314},"\u002Fhelp\u002Fes\u002Fteam\u002Fpay-commission-staff-minimum-wage",{"path":1557,"translationReviewed":314},"\u002Fhelp\u002Ffr\u002Fteam\u002Fpay-commission-staff-minimum-wage",{"path":1559,"translationReviewed":314},"\u002Fhelp\u002Fpt-br\u002Fteam\u002Fpay-commission-staff-minimum-wage",{"path":1561,"translationReviewed":314},"\u002Fhelp\u002Fpt-pt\u002Fteam\u002Fpay-commission-staff-minimum-wage",{"path":1563,"translationReviewed":314},"\u002Fhelp\u002Fsq\u002Fteam\u002Fpay-commission-staff-minimum-wage",{"path":316,"translationReviewed":302},1794073893511]