https://owneli.com/ https://owneli.com/why-owneli https://owneli.com/oryx https://owneli.com/get-app https://owneli.com/features https://owneli.com/fr/features https://owneli.com/es/features https://owneli.com/el/features https://owneli.com/sq/features https://owneli.com/pt-br/features https://owneli.com/pt-pt/features https://owneli.com/for/estheticians https://owneli.com/fr/for/estheticians https://owneli.com/es/for/estheticians https://owneli.com/el/for/estheticians https://owneli.com/sq/for/estheticians https://owneli.com/pt-br/for/estheticians https://owneli.com/pt-pt/for/estheticians https://owneli.com/for/med-spas https://owneli.com/fr/for/med-spas https://owneli.com/es/for/med-spas https://owneli.com/el/for/med-spas https://owneli.com/sq/for/med-spas https://owneli.com/pt-br/for/med-spas https://owneli.com/pt-pt/for/med-spas https://owneli.com/for/salons-and-spas https://owneli.com/fr/for/salons-and-spas https://owneli.com/es/for/salons-and-spas 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https://owneli.com/fr/compare/jane https://owneli.com/es/compare/jane https://owneli.com/el/compare/jane https://owneli.com/sq/compare/jane https://owneli.com/pt-br/compare/jane https://owneli.com/pt-pt/compare/jane https://owneli.com/compare/aesthetic-record https://owneli.com/fr/compare/aesthetic-record https://owneli.com/es/compare/aesthetic-record https://owneli.com/el/compare/aesthetic-record https://owneli.com/sq/compare/aesthetic-record https://owneli.com/pt-br/compare/aesthetic-record https://owneli.com/pt-pt/compare/aesthetic-record https://owneli.com/switch/from-fresha https://owneli.com/fr/switch/from-fresha https://owneli.com/es/switch/from-fresha https://owneli.com/el/switch/from-fresha https://owneli.com/sq/switch/from-fresha https://owneli.com/pt-br/switch/from-fresha https://owneli.com/pt-pt/switch/from-fresha https://owneli.com/switch/from-vagaro https://owneli.com/fr/switch/from-vagaro https://owneli.com/es/switch/from-vagaro https://owneli.com/el/switch/from-vagaro https://owneli.com/sq/switch/from-vagaro https://owneli.com/pt-br/switch/from-vagaro https://owneli.com/pt-pt/switch/from-vagaro https://owneli.com/switch/from-booksy https://owneli.com/fr/switch/from-booksy https://owneli.com/es/switch/from-booksy https://owneli.com/el/switch/from-booksy https://owneli.com/sq/switch/from-booksy https://owneli.com/pt-br/switch/from-booksy https://owneli.com/pt-pt/switch/from-booksy https://owneli.com/switch/from-glossgenius https://owneli.com/fr/switch/from-glossgenius https://owneli.com/es/switch/from-glossgenius https://owneli.com/el/switch/from-glossgenius https://owneli.com/sq/switch/from-glossgenius https://owneli.com/pt-br/switch/from-glossgenius https://owneli.com/pt-pt/switch/from-glossgenius https://owneli.com/switch/from-square https://owneli.com/fr/switch/from-square https://owneli.com/es/switch/from-square https://owneli.com/el/switch/from-square https://owneli.com/sq/switch/from-square https://owneli.com/pt-br/switch/from-square https://owneli.com/pt-pt/switch/from-square https://owneli.com/switch/from-mindbody https://owneli.com/fr/switch/from-mindbody https://owneli.com/es/switch/from-mindbody https://owneli.com/el/switch/from-mindbody https://owneli.com/sq/switch/from-mindbody https://owneli.com/pt-br/switch/from-mindbody https://owneli.com/pt-pt/switch/from-mindbody https://owneli.com/switch/cancel-vagaro-subscription https://owneli.com/fr/switch/cancel-vagaro-subscription https://owneli.com/es/switch/cancel-vagaro-subscription https://owneli.com/el/switch/cancel-vagaro-subscription https://owneli.com/sq/switch/cancel-vagaro-subscription https://owneli.com/pt-br/switch/cancel-vagaro-subscription https://owneli.com/pt-pt/switch/cancel-vagaro-subscription https://owneli.com/switch/cancel-mindbody-contract https://owneli.com/fr/switch/cancel-mindbody-contract https://owneli.com/es/switch/cancel-mindbody-contract https://owneli.com/el/switch/cancel-mindbody-contract https://owneli.com/sq/switch/cancel-mindbody-contract https://owneli.com/pt-br/switch/cancel-mindbody-contract https://owneli.com/pt-pt/switch/cancel-mindbody-contract https://owneli.com/switch/fresha-new-client-fee https://owneli.com/fr/switch/fresha-new-client-fee https://owneli.com/es/switch/fresha-new-client-fee https://owneli.com/el/switch/fresha-new-client-fee https://owneli.com/sq/switch/fresha-new-client-fee https://owneli.com/pt-br/switch/fresha-new-client-fee https://owneli.com/pt-pt/switch/fresha-new-client-fee https://owneli.com/switch/booksy-boost-fee https://owneli.com/fr/switch/booksy-boost-fee https://owneli.com/es/switch/booksy-boost-fee https://owneli.com/el/switch/booksy-boost-fee https://owneli.com/sq/switch/booksy-boost-fee https://owneli.com/pt-br/switch/booksy-boost-fee https://owneli.com/pt-pt/switch/booksy-boost-fee https://owneli.com/help2026-11-06 https://owneli.com/help/academy https://owneli.com/help/academy/turn-a-price-enquiry-into-a-next-stephttps://owneli.com/academy/turn-a-price-enquiry-into-a-next-step/en/47760f3e2fcc6143-social.jpgA caller wants prices. Give them a next step.Build a clear estimate, compare options, and show a caller how to move from a price enquiry to booking.https://owneli.com/academy/turn-a-price-enquiry-into-a-next-step/en/c438245117fd149a-walkthrough.mp4422026-10-29T02:43:04.949Zyes https://owneli.com/help/academy/book-a-visit-over-the-phonehttps://owneli.com/academy/book-a-visit-over-the-phone/en/634973ca0096de9a-social.jpgBook the whole visit while the client is on the phone.Find the booking controls, choose the client and services, and check the complete visit before confirming.https://owneli.com/academy/book-a-visit-over-the-phone/en/5dda86b506e47b59-walkthrough.mp4492026-10-29T02:26:44.275Zyes https://owneli.com/help/academy/change-one-week-of-shiftshttps://owneli.com/academy/change-one-week-of-shifts/en/f3e0e4ddd5ea3be8-social.jpgSomeone is starting late this week. Adjust the right schedule.Understand the difference between repeating availability and a change for a particular week.https://owneli.com/academy/change-one-week-of-shifts/en/a2ee319bc82678d1-walkthrough.mp4312026-10-29T02:27:52.120Zyes https://owneli.com/help/academy/read-the-day-before-your-next-clienthttps://owneli.com/academy/read-the-day-before-your-next-client/en/86e7789c7176689e-social.jpgYour next client is arriving. Get the visit in view.Move from the calendar to appointment details and back with the time, services and client context in view.https://owneli.com/academy/read-the-day-before-your-next-client/en/84565a4a8cd81160-walkthrough.mp4282026-10-29T02:29:09.445Zyes https://owneli.com/help/academy/find-your-visits-and-next-bookinghttps://owneli.com/academy/find-your-visits-and-next-booking/en/04261cfdaac9cb92-social.jpgFind your visits without calling the front desk.See where your bookings live in the client portal, book your next visit and find it with the others.https://owneli.com/academy/find-your-visits-and-next-booking/en/26224f5498ccc576-walkthrough.mp4472026-10-29T06:40:57.121Zyes https://owneli.com/help/academy/understand-your-membershiphttps://owneli.com/academy/understand-your-membership/en/2e474a29340b5453-social.jpgCheck what your membership includes before you book.Find your plan, review its status and included benefits, and understand where requests are handled.https://owneli.com/academy/understand-your-membership/en/fa307da8d93d613b-walkthrough.mp4252026-10-29T06:32:51.519Zyes https://owneli.com/help/academy/take-a-payment-at-the-tillhttps://owneli.com/academy/take-a-payment-at-the-till/en/6c8e8a142c7ced2b-social.jpgA client is at the desk. Take their payment.Ring up a visit from cart to receipt: the client, a service and a product, a discount, the tip they choose, and cash with change.https://owneli.com/academy/take-a-payment-at-the-till/en/29317762a30303b5-walkthrough.mp4812026-10-29T13:03:39.493Zyes https://owneli.com/help/academy/find-a-sale-and-refund-ithttps://owneli.com/academy/find-a-sale-and-refund-it/en/df2e8b0c403e1b40-social.jpgA client returns a product. Find the sale and refund it.Find a past sale, open its receipt, and refund one item back to the way it was paid.https://owneli.com/academy/find-a-sale-and-refund-it/en/c392213f6ae89054-walkthrough.mp4502026-10-29T13:05:42.331Zyes https://owneli.com/help/academy/open-and-count-the-cash-drawerhttps://owneli.com/academy/open-and-count-the-cash-drawer/en/a5fa746e120afbcb-social.jpgStart the day with a float. End it with a count.Open the cash drawer, record cash drops and tip pay-outs, then count it at close and read the Z-report.https://owneli.com/academy/open-and-count-the-cash-drawer/en/38e8c03934bfc8b7-walkthrough.mp4892026-10-29T13:10:52.852Zyes https://owneli.com/help/academy/fulfil-an-online-orderhttps://owneli.com/academy/fulfil-an-online-order/en/5a9caea2b48ef7eb-social.jpgAn online order is waiting. Get it to the client.Find a new storefront order, mark it ready when it is packed, and complete it when the client collects.https://owneli.com/academy/fulfil-an-online-order/en/f5520338d1f7ffa0-walkthrough.mp4312026-10-29T07:13:34.865Zyes https://owneli.com/help/academy/clear-what-needs-attentionhttps://owneli.com/academy/clear-what-needs-attention/en/6674aa1ca5bfc628-social.jpgSome payments need a person. Clear them first.See what lands in Needs attention, take ownership of an item, and go straight to the action that resolves it.https://owneli.com/academy/clear-what-needs-attention/en/7712cc17b167b144-walkthrough.mp4382026-10-29T07:14:51.764Zyes https://owneli.com/help/academy/record-an-incident-while-it-is-freshhttps://owneli.com/academy/record-an-incident-while-it-is-fresh/en/9f91b341cf32a35d-social.jpgSomething happened at the venue. Record it while it's fresh.File a factual incident record with the response and a witness, then follow it up and close it.https://owneli.com/academy/record-an-incident-while-it-is-fresh/en/606fcf3592cdea9d-walkthrough.mp41022026-10-29T03:58:43.926Zyes https://owneli.com/help/academy/keep-a-private-record-of-a-team-issuehttps://owneli.com/academy/keep-a-private-record-of-a-team-issue/en/4ea1791072a3cce2-social.jpgA team member was late again. Keep a fair, private record.Log a factual incident on a team member's record, see who can read it, and how a pattern is flagged.https://owneli.com/academy/keep-a-private-record-of-a-team-issue/en/fd36d54a137b2fc2-walkthrough.mp4442026-10-29T03:01:52.446Zyes https://owneli.com/help/academy/set-up-your-business-for-its-first-bookinghttps://owneli.com/academy/set-up-your-business-for-its-first-booking/en/2beaf50bb051d3fb-social.jpgYour business is new. Get it ready for its first booking.Work through the setup list on Today: your brand, a location, a service, your hours and a first client, then online booking and payments.https://owneli.com/academy/set-up-your-business-for-its-first-booking/en/5c0f35c29d5d9052-walkthrough.mp41272026-10-29T06:04:05.753Zyes https://owneli.com/help/academy/invite-a-new-team-memberhttps://owneli.com/academy/invite-a-new-team-member/en/ce00198f95cc146b-social.jpgSomeone new starts soon. Invite them with the right access.Invite a team member, choose their role, services and location, and track the invitation until they join.https://owneli.com/academy/invite-a-new-team-member/en/8e78a248b601db18-walkthrough.mp4732026-10-29T02:32:16.208Zyes https://owneli.com/help/academy/accept-your-invitation-and-starthttps://owneli.com/academy/accept-your-invitation-and-start/en/65f57f354c7e5b65-social.jpgYou've been invited to the team. Set up your account.Accept a team invitation, create your login, turn on two-factor sign-in if your business asks, complete the welcome steps and find your way on day one.https://owneli.com/academy/accept-your-invitation-and-start/en/7ccaa92a2108b6f0-walkthrough.mp4622026-10-29T04:01:28.566Zyes https://owneli.com/help/academy/a-client-disputed-a-chargehttps://owneli.com/academy/a-client-disputed-a-charge/en/a0f2d4267c93a059-social.jpgA client disputed a card charge. Find it before the deadline.See where a chargeback shows up, what each stage means, how long you have to answer and what is held from your payouts.https://owneli.com/academy/a-client-disputed-a-charge/en/d1b9d8b55ea5db0f-walkthrough.mp4562026-10-29T04:59:26.137Zyes https://owneli.com/help/academy/answer-a-card-disputehttps://owneli.com/academy/answer-a-card-dispute/en/7cbdab6baae643df-social.jpgAnswer a card dispute with the evidence that wins it.Use the evidence Owneli gathers, add your explanation and files, and know what winning, losing or accepting costs.https://owneli.com/academy/answer-a-card-dispute/en/7d6672523278698f-walkthrough.mp4732026-10-29T05:05:12.425Zyes https://owneli.com/help/academy/send-a-quote-and-follow-it-uphttps://owneli.com/academy/send-a-quote-and-follow-it-up/en/d41c277e5aa21ee1-social.jpgSend a quote with options, then follow it up.Price a treatment and a product side by side, send the estimate with consent, and use its status to follow up before it expires.https://owneli.com/academy/send-a-quote-and-follow-it-up/en/6c1bc702716162d1-walkthrough.mp4772026-10-29T05:13:34.795Zyes https://owneli.com/help/academy/book-from-your-estimatehttps://owneli.com/academy/book-from-your-estimate/en/b2ac8f52ca95aa89-social.jpgYour estimate arrived. Book the option you want.Open the estimate link, compare the options, and book the one you choose at the quoted price.https://owneli.com/academy/book-from-your-estimate/en/0f49516639c822b3-walkthrough.mp4452026-10-29T06:36:22.072Zyes https://owneli.com/help/academy/check-out-a-visit-from-the-calendarhttps://owneli.com/academy/check-out-a-visit-from-the-calendar/en/6fb749041a0ae986-social.jpgThe treatment is done. Check the visit out from the calendar.Open the appointment, check it out with its services already in the cart, take the tip and the card payment, and close the visit.https://owneli.com/academy/check-out-a-visit-from-the-calendar/en/1c0d05f3c9bfbf1d-walkthrough.mp4462026-10-29T07:16:47.414Zyes https://owneli.com/help/academy/sell-gift-cards-memberships-and-packageshttps://owneli.com/academy/sell-gift-cards-memberships-and-packages/en/96738ae9317a2916-social.jpgA client wants to commit. Sell a membership, a package and a gift card.Sell a membership, a package of sessions and a gift card in one sale, go through the membership terms with the client, then pay for the next visit with a package session.https://owneli.com/academy/sell-gift-cards-memberships-and-packages/en/23d1d8d1fdfcd5f8-walkthrough.mp4842026-10-29T14:28:45.505Zyes https://owneli.com/help/academy/handle-a-late-cancellation-and-a-no-showhttps://owneli.com/academy/handle-a-late-cancellation-and-a-no-show/en/1aec4f6a2fbb7c7c-social.jpgA client cancels late and another never arrives. Apply your payment policy.Cancel a booking inside the cancellation window and keep its deposit as the fee, mark a no-show, and collect the no-show fee at the till when there is no card to charge.https://owneli.com/academy/handle-a-late-cancellation-and-a-no-show/en/e2f4beb48a4bca2b-walkthrough.mp4812026-10-29T07:22:26.189Zyes https://owneli.com/help/academy/print-a-batch-of-gift-cards-for-the-holidayshttps://owneli.com/academy/print-a-batch-of-gift-cards-for-the-holidays/en/773da7b7f65d5093-social.jpgPrint a batch of gift cards for the holidays.Make a batch of numbered cards, download the print file and proof sheet, and know exactly what to ask a card printer for.https://owneli.com/academy/print-a-batch-of-gift-cards-for-the-holidays/en/c03d7b08035b938a-walkthrough.mp4802026-10-29T03:55:48.385Zyes https://owneli.com/help/academy/sell-a-printed-gift-card-at-the-tillhttps://owneli.com/academy/sell-a-printed-gift-card-at-the-till/en/f869ec328c36ed58-social.jpgA client brings a gift card from the rack. Sell it.Scan a printed card at the till, confirm its value, take the payment and see the card go live.https://owneli.com/academy/sell-a-printed-gift-card-at-the-till/en/a5f15fdea96a120d-walkthrough.mp4632026-10-29T09:08:30.051Zyes https://owneli.com/help/academy/clients-are-due-back-review-your-rebook-reminderhttps://owneli.com/academy/clients-are-due-back-review-your-rebook-reminder/en/869304f88d44ef90-social.jpgClients are due back. Review your rebook reminder.Review the business default, a service-specific rebooking interval and the conversion report before saving changes.https://owneli.com/academy/clients-are-due-back-review-your-rebook-reminder/en/ba4ed2798bd32278-walkthrough.mp4712026-10-29T03:50:50.941Zyes https://owneli.com/help/academy/a-client-needs-another-time-review-the-waitlisthttps://owneli.com/academy/a-client-needs-another-time-review-the-waitlist/en/83e9472dfba597cc-social.jpgA client needs another time. Prepare a waitlist request.Record the client’s preferred times and service in an unsaved waitlist request, then review the handover.https://owneli.com/academy/a-client-needs-another-time-review-the-waitlist/en/410a96d857524f72-walkthrough.mp4452026-10-29T02:47:52.312Zyes https://owneli.com/help/academy/sales-and-cash-differ-read-the-right-reporthttps://owneli.com/academy/sales-and-cash-differ-read-the-right-report/en/36428d6f6b686823-social.jpgSales and cash differ. Read the right report.Use sales and payment reports to separate sales, money collected and value still owed to clients.https://owneli.com/academy/sales-and-cash-differ-read-the-right-report/en/9b7d603a7b84ef5f-walkthrough.mp4502026-10-29T02:49:14.453Zyes https://owneli.com/help/academy/clients-mean-to-return-make-rebooking-easierhttps://owneli.com/academy/clients-mean-to-return-make-rebooking-easier/en/5b60d1ec2ddde7dc-social.jpgClients mean to return. Make rebooking easier.Use relevant, well-timed nudges to make the next visit easier to arrange, and measure what happens afterwards.https://owneli.com/academy/clients-mean-to-return-make-rebooking-easier/en/2515012795f0bb00-walkthrough.mp4762026-10-29T02:51:22.270Zyes https://owneli.com/help/academy/clients-miss-visits-make-the-next-step-clearhttps://owneli.com/academy/clients-miss-visits-make-the-next-step-clear/en/5f814a5a66c7373e-social.jpgClients miss visits. Make the next step clear.Find where missed visits happen, check what the reminder tells clients and offer a freed slot to someone waiting.https://owneli.com/academy/clients-miss-visits-make-the-next-step-clear/en/3fc367c874820613-walkthrough.mp4522026-10-29T02:53:09.198Zyes https://owneli.com/help/academy/your-calendar-is-full-check-what-each-service-earnshttps://owneli.com/academy/your-calendar-is-full-check-what-each-service-earns/en/6f43d3fa9f09b8ec-social.jpgYour calendar is full. Check what each service earns.A practical pricing check using the full appointment time, direct costs and the effect of a discount.https://owneli.com/academy/your-calendar-is-full-check-what-each-service-earns/en/2b0faae0a43e2c0c-walkthrough.mp4942026-10-29T03:53:09.947Zyes https://owneli.com/blog https://owneli.com/blog/price-enquiries-to-bookable-quotes https://owneli.com/blog/client-follow-up-handoff-audit https://owneli.com/terms https://owneli.com/privacy https://owneli.com/cookies https://owneli.com/legal/sub-processors https://owneli.com/contact https://owneli.com/links https://owneli.com/account-deletion https://owneli.com/es https://owneli.com/fr https://owneli.com/el https://owneli.com/sq https://owneli.com/pt-br https://owneli.com/pt-pt https://owneli.com/es/oryx https://owneli.com/fr/oryx https://owneli.com/el/oryx https://owneli.com/sq/oryx https://owneli.com/pt-br/oryx https://owneli.com/pt-pt/oryx https://owneli.com/es/why-owneli https://owneli.com/fr/why-owneli https://owneli.com/el/why-owneli https://owneli.com/sq/why-owneli https://owneli.com/pt-br/why-owneli https://owneli.com/pt-pt/why-owneli https://owneli.com/es/contact https://owneli.com/fr/contact https://owneli.com/el/contact https://owneli.com/sq/contact https://owneli.com/pt-br/contact https://owneli.com/pt-pt/contact https://owneli.com/es/links https://owneli.com/fr/links https://owneli.com/el/links https://owneli.com/sq/links https://owneli.com/pt-br/links https://owneli.com/pt-pt/links https://owneli.com/es/blog https://owneli.com/fr/blog https://owneli.com/el/blog https://owneli.com/sq/blog https://owneli.com/pt-br/blog https://owneli.com/pt-pt/blog https://owneli.com/es/blog/price-enquiries-to-bookable-quotes https://owneli.com/fr/blog/price-enquiries-to-bookable-quotes https://owneli.com/el/blog/price-enquiries-to-bookable-quotes https://owneli.com/sq/blog/price-enquiries-to-bookable-quotes https://owneli.com/pt-br/blog/price-enquiries-to-bookable-quotes https://owneli.com/pt-pt/blog/price-enquiries-to-bookable-quotes https://owneli.com/es/blog/client-follow-up-handoff-audit https://owneli.com/fr/blog/client-follow-up-handoff-audit https://owneli.com/el/blog/client-follow-up-handoff-audit https://owneli.com/sq/blog/client-follow-up-handoff-audit https://owneli.com/pt-br/blog/client-follow-up-handoff-audit https://owneli.com/pt-pt/blog/client-follow-up-handoff-audit https://owneli.com/get-app?lang=es https://owneli.com/get-app?lang=fr https://owneli.com/get-app?lang=el https://owneli.com/get-app?lang=sq https://owneli.com/get-app?lang=pt-BR https://owneli.com/get-app?lang=pt-PT https://owneli.com/help/academy?lang=es https://owneli.com/help/academy/turn-a-price-enquiry-into-a-next-step?lang=eshttps://owneli.com/academy/turn-a-price-enquiry-into-a-next-step/es/2b7fe96a7ff2193c-social.jpgAlguien llama para pedir precios. Dale un siguiente paso.Prepara un presupuesto claro, compara opciones y muestra a quien llama cómo pasar de una consulta de precios a una reserva.https://owneli.com/academy/turn-a-price-enquiry-into-a-next-step/es/cf9192f53157a72a-walkthrough.mp4432026-10-29T04:08:43.837Zyes https://owneli.com/help/academy/book-a-visit-over-the-phone?lang=eshttps://owneli.com/academy/book-a-visit-over-the-phone/es/b83a8d28dc63dee9-social.jpgReserva la visita completa mientras el cliente está al teléfono.Encuentra los controles de reserva, elige al cliente y los servicios, y revisa la visita completa antes de confirmar.https://owneli.com/academy/book-a-visit-over-the-phone/es/99de6c291ac514b0-walkthrough.mp4542026-10-29T13:37:10.903Zyes https://owneli.com/help/academy/change-one-week-of-shifts?lang=eshttps://owneli.com/academy/change-one-week-of-shifts/es/871db2f027777de5-social.jpgAlguien empieza más tarde esta semana. Ajusta el horario correcto.Entiende la diferencia entre la disponibilidad recurrente y un cambio para una semana concreta.https://owneli.com/academy/change-one-week-of-shifts/es/23d95ed4312ab8b9-walkthrough.mp4352026-10-29T04:04:07.847Zyes https://owneli.com/help/academy/read-the-day-before-your-next-client?lang=eshttps://owneli.com/academy/read-the-day-before-your-next-client/es/5b2683476560fd05-social.jpgTu próximo cliente está por llegar. Ten la visita a la vista.Pasa del calendario a los detalles de la cita y vuelve, con la hora, los servicios y el cliente a la vista.https://owneli.com/academy/read-the-day-before-your-next-client/es/41078b13fda92c4a-walkthrough.mp4302026-10-29T13:49:04.603Zyes https://owneli.com/help/academy/find-your-visits-and-next-booking?lang=eshttps://owneli.com/academy/find-your-visits-and-next-booking/es/890bd5d35d02bee9-social.jpgEncuentra tus visitas sin llamar a recepción.Descubre dónde están tus reservas en el portal de cliente, reserva tu próxima visita y encuéntrala junto a las demás.https://owneli.com/academy/find-your-visits-and-next-booking/es/26bf5c48d7f10c0c-walkthrough.mp4542026-10-29T06:43:50.378Zyes https://owneli.com/help/academy/understand-your-membership?lang=eshttps://owneli.com/academy/understand-your-membership/es/ce9769a0fbdf8944-social.jpgRevisa lo que incluye tu membresía antes de reservar.Encuentra tu plan, revisa su estado y sus beneficios, y entiende dónde se gestionan las solicitudes.https://owneli.com/academy/understand-your-membership/es/a39fd4bd858f30de-walkthrough.mp4262026-10-29T06:34:34.846Zyes https://owneli.com/help/academy/record-an-incident-while-it-is-fresh?lang=eshttps://owneli.com/academy/record-an-incident-while-it-is-fresh/es/0c18f2074387f712-social.jpgPasó algo en el negocio. Regístralo mientras está fresco.Registra un incidente con hechos, la respuesta y un testigo, y luego haz el seguimiento y ciérralo.https://owneli.com/academy/record-an-incident-while-it-is-fresh/es/16e8d54613d12ff9-walkthrough.mp41042026-10-29T04:25:43.161Zyes https://owneli.com/help/academy/keep-a-private-record-of-a-team-issue?lang=eshttps://owneli.com/academy/keep-a-private-record-of-a-team-issue/es/416588d7532d9b0c-social.jpgAlguien del equipo volvió a llegar tarde. Lleva un registro justo y privado.Registra un incidente objetivo en la ficha de una persona del equipo, quién puede leerlo y cómo se marca un patrón.https://owneli.com/academy/keep-a-private-record-of-a-team-issue/es/1fac56c7cc7c3cb5-walkthrough.mp4472026-10-29T04:22:51.291Zyes https://owneli.com/help/academy/invite-a-new-team-member?lang=eshttps://owneli.com/academy/invite-a-new-team-member/es/2a91d53d3747abd1-social.jpgAlguien nuevo empieza pronto. Invita a esa persona con el acceso adecuado.Invita a una persona al equipo, elige su rol, sus servicios y su ubicación, y sigue la invitación hasta que se una.https://owneli.com/academy/invite-a-new-team-member/es/af199de0612abc31-walkthrough.mp4792026-10-29T15:01:29.352Zyes https://owneli.com/help/academy/accept-your-invitation-and-start?lang=eshttps://owneli.com/academy/accept-your-invitation-and-start/es/985fc8e2666270cd-social.jpgTe invitaron al equipo. Prepara tu cuenta.Acepta una invitación al equipo, crea tu acceso, activa el inicio de sesión en dos pasos si tu negocio lo pide, completa la bienvenida y oriéntate el primer día.https://owneli.com/academy/accept-your-invitation-and-start/es/20aafc4203324d13-walkthrough.mp4652026-10-29T04:28:22.394Zyes https://owneli.com/help/academy/set-up-your-business-for-its-first-booking?lang=eshttps://owneli.com/academy/set-up-your-business-for-its-first-booking/es/15c87f9688d06c1b-social.jpgTu negocio es nuevo. Déjalo listo para su primera reserva.Completa la lista de configuración de Hoy: tu marca, una ubicación, un servicio, tu horario y un primer cliente, y luego las reservas en línea y los pagos.https://owneli.com/academy/set-up-your-business-for-its-first-booking/es/b3f04e07d16df344-walkthrough.mp41362026-10-29T05:57:13.438Zyes https://owneli.com/help/academy/a-client-disputed-a-charge?lang=eshttps://owneli.com/academy/a-client-disputed-a-charge/es/0e00eaee421fbf3c-social.jpgUn cliente disputó un cobro con tarjeta. Encuéntralo antes del plazo.Descubre dónde aparece un contracargo, qué significa cada etapa, cuánto tiempo tienes para responder y qué se retiene de tus pagos.https://owneli.com/academy/a-client-disputed-a-charge/es/ce19f19374f62d7d-walkthrough.mp4612026-10-29T05:02:25.628Zyes https://owneli.com/help/academy/answer-a-card-dispute?lang=eshttps://owneli.com/academy/answer-a-card-dispute/es/744260774c53a6df-social.jpgResponde a una disputa con tarjeta con las pruebas que la ganan.Usa las pruebas que reúne Owneli, agrega tu explicación y tus archivos, y conoce lo que cuesta ganar, perder o aceptar.https://owneli.com/academy/answer-a-card-dispute/es/f5ea572a59f99301-walkthrough.mp4742026-10-29T05:09:36.938Zyes https://owneli.com/help/academy/send-a-quote-and-follow-it-up?lang=eshttps://owneli.com/academy/send-a-quote-and-follow-it-up/es/2bb0362d399f0c4b-social.jpgEnvía un presupuesto con opciones y haz el seguimiento.Pon precio a un tratamiento y un producto juntos, envía el presupuesto con consentimiento y usa su estado para hacer el seguimiento antes de que venza.https://owneli.com/academy/send-a-quote-and-follow-it-up/es/08ea2924363b00f0-walkthrough.mp4842026-10-29T05:17:15.224Zyes https://owneli.com/help/academy/book-from-your-estimate?lang=eshttps://owneli.com/academy/book-from-your-estimate/es/3eec8f55415d30c5-social.jpgTe llegó tu presupuesto. Reserva la opción que quieres.Abre el enlace del presupuesto, compara las opciones y reserva la que elijas al precio presupuestado.https://owneli.com/academy/book-from-your-estimate/es/6862516f930c5c55-walkthrough.mp4502026-10-29T06:38:20.382Zyes https://owneli.com/help/academy/take-a-payment-at-the-till?lang=eshttps://owneli.com/academy/take-a-payment-at-the-till/es/961289cbfd4267b3-social.jpgUn cliente está en el mostrador. Cóbrale.Cobra una visita del carrito al recibo: el cliente, un servicio y un producto, un descuento, la propina que elija y efectivo con cambio.https://owneli.com/academy/take-a-payment-at-the-till/es/d42330f3301b3cb7-walkthrough.mp4852026-10-29T14:46:45.537Zyes https://owneli.com/help/academy/open-and-count-the-cash-drawer?lang=eshttps://owneli.com/academy/open-and-count-the-cash-drawer/es/c578f990148ee338-social.jpgEmpieza el día con un fondo. Termínalo con un arqueo.Abre la caja, registra retiros y pagos de propinas, cuéntala al cerrar y lee el corte Z.https://owneli.com/academy/open-and-count-the-cash-drawer/es/c6362fc75eb0da02-walkthrough.mp4882026-10-29T14:54:04.368Zyes https://owneli.com/help/academy/find-a-sale-and-refund-it?lang=eshttps://owneli.com/academy/find-a-sale-and-refund-it/es/24aef2ea2cd0023e-social.jpgUn cliente devuelve un producto. Encuentra la venta y reembólsala.Encuentra una venta anterior, abre su recibo y reembolsa un artículo con el mismo método con el que se pagó.https://owneli.com/academy/find-a-sale-and-refund-it/es/3d1d03e54df79b8f-walkthrough.mp4522026-10-29T14:48:58.602Zyes https://owneli.com/help/academy/fulfil-an-online-order?lang=eshttps://owneli.com/academy/fulfil-an-online-order/es/640d27de3022d153-social.jpgHay un pedido en línea esperando. Haz que llegue al cliente.Encuentra un pedido nuevo de la tienda, márcalo listo cuando esté preparado y complétalo cuando el cliente lo recoja.https://owneli.com/academy/fulfil-an-online-order/es/e2c74b7aebff8769-walkthrough.mp4342026-10-29T07:57:25.464Zyes https://owneli.com/help/academy/clear-what-needs-attention?lang=eshttps://owneli.com/academy/clear-what-needs-attention/es/c8440772b95ef902-social.jpgAlgunos pagos necesitan a una persona. Resuélvelos primero.Mira lo que llega a Requiere atención, hazte cargo de un elemento y ve directo a la acción que lo resuelve.https://owneli.com/academy/clear-what-needs-attention/es/197c64ad9b0a3426-walkthrough.mp4392026-10-29T08:00:30.638Zyes https://owneli.com/help/academy/check-out-a-visit-from-the-calendar?lang=eshttps://owneli.com/academy/check-out-a-visit-from-the-calendar/es/a920bcb28a17f7ad-social.jpgEl tratamiento terminó. Cobra la visita desde el calendario.Abre la cita, cóbrala con sus servicios ya en el carrito, agrega la propina y el pago con tarjeta, y cierra la visita.https://owneli.com/academy/check-out-a-visit-from-the-calendar/es/f67bdc1f4e60f422-walkthrough.mp4502026-10-29T13:39:35.363Zyes https://owneli.com/help/academy/sell-gift-cards-memberships-and-packages?lang=eshttps://owneli.com/academy/sell-gift-cards-memberships-and-packages/es/96c0363b266a65b9-social.jpgUn cliente quiere seguir viniendo. Vende una membresía, un paquete y una tarjeta de regalo.Vende una membresía, un paquete de sesiones y una tarjeta de regalo en una sola venta, repasa las condiciones de la membresía con el cliente y paga la próxima visita con una sesión del paquete.https://owneli.com/academy/sell-gift-cards-memberships-and-packages/es/a5228b97431399d2-walkthrough.mp41042026-10-29T08:10:48.532Zyes https://owneli.com/help/academy/handle-a-late-cancellation-and-a-no-show?lang=eshttps://owneli.com/academy/handle-a-late-cancellation-and-a-no-show/es/e44f8710f443d1c9-social.jpgUn cliente cancela tarde y otro no llega. Aplica tu política de pagos.Cancela una reserva dentro del plazo de cancelación y retén su depósito como cargo, marca una inasistencia y cobra el cargo en caja cuando no hay tarjeta.https://owneli.com/academy/handle-a-late-cancellation-and-a-no-show/es/1d8713b0528d77b7-walkthrough.mp4952026-10-29T13:47:17.332Zyes https://owneli.com/help/academy/print-a-batch-of-gift-cards-for-the-holidays?lang=eshttps://owneli.com/academy/print-a-batch-of-gift-cards-for-the-holidays/es/2750fc024027cad8-social.jpgImprime un lote de tarjetas de regalo para las fiestas.Crea un lote de tarjetas numeradas, descarga el archivo de impresión y la hoja de prueba, y conoce exactamente qué pedirle a una imprenta de tarjetas.https://owneli.com/academy/print-a-batch-of-gift-cards-for-the-holidays/es/e676e81b752d8e94-walkthrough.mp4932026-10-29T04:21:16.259Zyes https://owneli.com/help/academy/sell-a-printed-gift-card-at-the-till?lang=eshttps://owneli.com/academy/sell-a-printed-gift-card-at-the-till/es/08fe777be586abd1-social.jpgUn cliente trae una tarjeta de regalo del exhibidor. Véndela.Escanea una tarjeta impresa en caja, confirma su valor, cobra y comprueba que la tarjeta queda activa.https://owneli.com/academy/sell-a-printed-gift-card-at-the-till/es/9867274a6390e2e3-walkthrough.mp4682026-10-29T08:19:05.091Zyes https://owneli.com/help/academy/clients-are-due-back-review-your-rebook-reminder?lang=eshttps://owneli.com/academy/clients-are-due-back-review-your-rebook-reminder/es/82927d4bf813eb2a-social.jpgEs momento de volver. Revisa el recordatorio de reserva.Revisa el intervalo predeterminado del negocio, el intervalo propio de un servicio y el informe de conversión antes de guardar cambios.https://owneli.com/academy/clients-are-due-back-review-your-rebook-reminder/es/18e97f29b4059222-walkthrough.mp4842026-10-29T04:10:38.779Zyes https://owneli.com/help/academy/a-client-needs-another-time-review-the-waitlist?lang=eshttps://owneli.com/academy/a-client-needs-another-time-review-the-waitlist/es/d31a1fa8e353c77c-social.jpgEl cliente necesita otro horario. Prepara su solicitud de espera.Prepara una solicitud sin guardar con sus horarios preferidos y el servicio, y revisa el resumen.https://owneli.com/academy/a-client-needs-another-time-review-the-waitlist/es/2c7191de7fe81f5d-walkthrough.mp4462026-10-29T13:35:05.500Zyes https://owneli.com/help/academy/sales-and-cash-differ-read-the-right-report?lang=eshttps://owneli.com/academy/sales-and-cash-differ-read-the-right-report/es/1f12d8df7e78ae40-social.jpgLas ventas y el dinero no coinciden. Elige el informe adecuado.Distingue ventas, dinero cobrado y valor pendiente de entregar con los informes financieros.https://owneli.com/academy/sales-and-cash-differ-read-the-right-report/es/33050779cc9749f7-walkthrough.mp4492026-10-29T04:13:07.711Zyes https://owneli.com/help/academy/your-calendar-is-full-check-what-each-service-earns?lang=eshttps://owneli.com/academy/your-calendar-is-full-check-what-each-service-earns/es/e8942ff041b5f862-social.jpgLa agenda está llena. Revisa qué deja cada servicio.Revisa el precio usando el tiempo total de la cita, los costos directos y el efecto de un descuento.https://owneli.com/academy/your-calendar-is-full-check-what-each-service-earns/es/82b9243f15cc6282-walkthrough.mp4962026-10-29T04:18:42.835Zyes https://owneli.com/help/academy/clients-miss-visits-make-the-next-step-clear?lang=eshttps://owneli.com/academy/clients-miss-visits-make-the-next-step-clear/es/6143ef51c28d5607-social.jpgEl cliente no acude. Aclara el siguiente paso.Descubre dónde se pierden visitas, revisa lo que dice el recordatorio y ofrece un horario libre a quien espera.https://owneli.com/academy/clients-miss-visits-make-the-next-step-clear/es/c2aa19213c6baecc-walkthrough.mp4562026-10-29T13:41:57.401Zyes https://owneli.com/help/academy/clients-mean-to-return-make-rebooking-easier?lang=eshttps://owneli.com/academy/clients-mean-to-return-make-rebooking-easier/es/466446e0bbe5bccc-social.jpgEl cliente quiere volver. Facilita su próxima reserva.Prepara recordatorios oportunos y útiles para facilitar la próxima visita y revisar lo que ocurre después.https://owneli.com/academy/clients-mean-to-return-make-rebooking-easier/es/4151e0d2af57316b-walkthrough.mp4862026-10-29T04:14:56.630Zyes https://owneli.com/help/academy?lang=fr https://owneli.com/help/academy/turn-a-price-enquiry-into-a-next-step?lang=frhttps://owneli.com/academy/turn-a-price-enquiry-into-a-next-step/fr/7588581cf3320ad9-social.jpgQuelqu’un appelle pour des prix. Proposez-lui une suite.Préparez une estimation claire, comparez des options et montrez comment passer d’une demande de prix à une réservation.https://owneli.com/academy/turn-a-price-enquiry-into-a-next-step/fr/ee333e854d5ae33f-walkthrough.mp4432026-10-29T04:35:27.397Zyes https://owneli.com/help/academy/book-a-visit-over-the-phone?lang=frhttps://owneli.com/academy/book-a-visit-over-the-phone/fr/286a7b4c6b4c1201-social.jpgRéservez toute la visite pendant que le client est au téléphone.Trouvez les commandes de réservation, choisissez le client et les prestations, et vérifiez toute la visite avant de confirmer.https://owneli.com/academy/book-a-visit-over-the-phone/fr/7bf7c58e08121449-walkthrough.mp4542026-10-29T13:54:14.331Zyes https://owneli.com/help/academy/change-one-week-of-shifts?lang=frhttps://owneli.com/academy/change-one-week-of-shifts/fr/5a95f881c2f83efb-social.jpgQuelqu’un commence plus tard cette semaine. Modifiez le bon horaire.Comprenez la différence entre la disponibilité récurrente et un changement pour une semaine précise.https://owneli.com/academy/change-one-week-of-shifts/fr/dd510f8479154139-walkthrough.mp4332026-10-29T04:30:52.271Zyes https://owneli.com/help/academy/read-the-day-before-your-next-client?lang=frhttps://owneli.com/academy/read-the-day-before-your-next-client/fr/7f35bfe02d5ff565-social.jpgVotre prochain client arrive. Ayez la visite sous les yeux.Passez du calendrier au détail du rendez-vous et revenez, avec l’heure, les prestations et le client sous les yeux.https://owneli.com/academy/read-the-day-before-your-next-client/fr/0d9bbfff72044cc6-walkthrough.mp4302026-10-29T14:03:38.635Zyes https://owneli.com/help/academy/find-your-visits-and-next-booking?lang=frhttps://owneli.com/academy/find-your-visits-and-next-booking/fr/7af123233817de07-social.jpgRetrouvez vos visites sans appeler l’accueil.Découvrez où se trouvent vos réservations dans votre espace client, prenez votre prochain rendez-vous et retrouvez-le avec les autres.https://owneli.com/academy/find-your-visits-and-next-booking/fr/ab1f31cdf8418877-walkthrough.mp4562026-10-29T06:31:45.496Zyes https://owneli.com/help/academy/understand-your-membership?lang=frhttps://owneli.com/academy/understand-your-membership/fr/896cc204152e5bfd-social.jpgVérifiez ce que comprend votre abonnement avant de réserver.Trouvez votre formule, vérifiez son statut et ses avantages, et comprenez où se traitent les demandes.https://owneli.com/academy/understand-your-membership/fr/15e9f46e6c89c0ed-walkthrough.mp4272026-10-29T06:35:21.254Zyes https://owneli.com/help/academy/record-an-incident-while-it-is-fresh?lang=frhttps://owneli.com/academy/record-an-incident-while-it-is-fresh/fr/d2eb2cff22a8f720-social.jpgUn incident s’est produit sur place. Consignez-le à chaud.Consignez un incident factuel, avec la réponse apportée et un témoin, puis assurez le suivi et clôturez-le.https://owneli.com/academy/record-an-incident-while-it-is-fresh/fr/fa9a3ee6f30e0570-walkthrough.mp41012026-10-29T04:52:09.290Zyes https://owneli.com/help/academy/keep-a-private-record-of-a-team-issue?lang=frhttps://owneli.com/academy/keep-a-private-record-of-a-team-issue/fr/60f50b3159760a90-social.jpgUn membre de l’équipe est encore arrivé en retard. Gardez une trace juste et confidentielle.Consignez un incident factuel dans la fiche d’un membre de l’équipe, voyez qui peut le lire et comment une tendance est signalée.https://owneli.com/academy/keep-a-private-record-of-a-team-issue/fr/4fb18ba3e6ad2f67-walkthrough.mp4452026-10-29T04:49:27.482Zyes https://owneli.com/help/academy/invite-a-new-team-member?lang=frhttps://owneli.com/academy/invite-a-new-team-member/fr/fdee190e37e180a4-social.jpgUne nouvelle personne arrive bientôt. Invitez-la avec les bons accès.Invitez un membre de l’équipe, choisissez son rôle, ses prestations et son emplacement, et suivez l’invitation jusqu’à son arrivée.https://owneli.com/academy/invite-a-new-team-member/fr/85667287e10c7e8f-walkthrough.mp4822026-10-29T04:34:13.373Zyes https://owneli.com/help/academy/accept-your-invitation-and-start?lang=frhttps://owneli.com/academy/accept-your-invitation-and-start/fr/b92a3a5d88e1a69b-social.jpgVous êtes invité dans l’équipe. Configurez votre compte.Acceptez une invitation d’équipe, créez votre identifiant, activez la connexion en deux étapes si votre établissement le demande, terminez l’accueil et repérez-vous dès le premier jour.https://owneli.com/academy/accept-your-invitation-and-start/fr/0cc0c03bdff3f8a7-walkthrough.mp4662026-10-29T04:54:43.589Zyes https://owneli.com/help/academy/set-up-your-business-for-its-first-booking?lang=frhttps://owneli.com/academy/set-up-your-business-for-its-first-booking/fr/d9dc64fa44bc2665-social.jpgVotre établissement est nouveau. Préparez-le pour sa première réservation.Suivez la liste de configuration d’Aujourd’hui : votre image de marque, un emplacement, une prestation, vos horaires et un premier client, puis la réservation en ligne et les paiements.https://owneli.com/academy/set-up-your-business-for-its-first-booking/fr/54a3f5adf0ddb631-walkthrough.mp41332026-10-29T06:00:36.256Zyes https://owneli.com/help/academy/a-client-disputed-a-charge?lang=frhttps://owneli.com/academy/a-client-disputed-a-charge/fr/53b2626ba0b1f78e-social.jpgUn client conteste un paiement par carte. Trouvez-le avant l’échéance.Découvrez où apparaît une rétrofacturation, ce que signifie chaque étape, combien de temps vous avez pour répondre et ce qui est retenu sur vos versements.https://owneli.com/academy/a-client-disputed-a-charge/fr/68daf502a12e5ed9-walkthrough.mp4552026-10-29T05:26:47.807Zyes https://owneli.com/help/academy/answer-a-card-dispute?lang=frhttps://owneli.com/academy/answer-a-card-dispute/fr/01a3327b7760a42a-social.jpgRépondez à un litige de carte avec les preuves qui le gagnent.Utilisez les preuves rassemblées par Owneli, ajoutez votre explication et vos fichiers, et sachez ce que coûte gagner, perdre ou accepter.https://owneli.com/academy/answer-a-card-dispute/fr/fbf7d3f09a379f60-walkthrough.mp4752026-10-29T05:11:47.643Zyes https://owneli.com/help/academy/send-a-quote-and-follow-it-up?lang=frhttps://owneli.com/academy/send-a-quote-and-follow-it-up/fr/f9087428cd4413c1-social.jpgEnvoyez un devis avec des options, puis assurez le suivi.Chiffrez un soin et un produit ensemble, envoyez le devis avec consentement, et suivez son statut avant qu’il n’expire.https://owneli.com/academy/send-a-quote-and-follow-it-up/fr/9fcd506f51ec5b96-walkthrough.mp4812026-10-29T05:19:05.355Zyes https://owneli.com/help/academy/book-from-your-estimate?lang=frhttps://owneli.com/academy/book-from-your-estimate/fr/59eb70698c71f40f-social.jpgVotre devis est arrivé. Réservez l’option qui vous plaît.Ouvrez le lien du devis, comparez les options et réservez celle que vous choisissez au prix du devis.https://owneli.com/academy/book-from-your-estimate/fr/988345fbc50a1277-walkthrough.mp4522026-10-29T06:39:19.601Zyes https://owneli.com/help/academy/take-a-payment-at-the-till?lang=frhttps://owneli.com/academy/take-a-payment-at-the-till/fr/57bfeb2b82d0098b-social.jpgUn client est à l’accueil. Encaissez-le.Encaissez une visite du panier au reçu : le client, une prestation et un produit, une remise, le pourboire qu’il choisit, et des espèces avec la monnaie.https://owneli.com/academy/take-a-payment-at-the-till/fr/16305c2b88c2f46d-walkthrough.mp4862026-10-29T13:20:12.533Zyes https://owneli.com/help/academy/open-and-count-the-cash-drawer?lang=frhttps://owneli.com/academy/open-and-count-the-cash-drawer/fr/50676a3d13abb672-social.jpgCommencez la journée avec un fond. Terminez-la par un comptage.Ouvrez la caisse, enregistrez les retraits et les versements de pourboires, comptez-la à la fermeture et lisez le rapport Z.https://owneli.com/academy/open-and-count-the-cash-drawer/fr/58163be036b3fd92-walkthrough.mp4912026-10-29T13:27:13.753Zyes https://owneli.com/help/academy/find-a-sale-and-refund-it?lang=frhttps://owneli.com/academy/find-a-sale-and-refund-it/fr/331df8131fd1836d-social.jpgUn client rapporte un produit. Retrouvez la vente et remboursez-la.Retrouvez une vente passée, ouvrez son reçu et remboursez un article sur le moyen de paiement d’origine.https://owneli.com/academy/find-a-sale-and-refund-it/fr/94c6216157ff5c5c-walkthrough.mp4572026-10-29T13:22:39.197Zyes https://owneli.com/help/academy/fulfil-an-online-order?lang=frhttps://owneli.com/academy/fulfil-an-online-order/fr/bcd0152c638c0514-social.jpgUne commande en ligne attend. Faites-la parvenir au client.Trouvez une nouvelle commande de la boutique, marquez-la prête une fois préparée, et terminez-la quand le client la récupère.https://owneli.com/academy/fulfil-an-online-order/fr/e1e84c931238f989-walkthrough.mp4332026-10-29T08:25:12.476Zyes https://owneli.com/help/academy/clear-what-needs-attention?lang=frhttps://owneli.com/academy/clear-what-needs-attention/fr/2531c5793c21a27e-social.jpgCertains paiements ont besoin d’une personne. Traitez-les d’abord.Voyez ce qui arrive dans la file à traiter, prenez un élément en charge et allez droit à l’action qui le règle.https://owneli.com/academy/clear-what-needs-attention/fr/4e389e7f045610f1-walkthrough.mp4392026-10-29T08:27:24.502Zyes https://owneli.com/help/academy/check-out-a-visit-from-the-calendar?lang=frhttps://owneli.com/academy/check-out-a-visit-from-the-calendar/fr/221b25b80c9655dc-social.jpgLe soin est terminé. Encaissez la visite depuis le calendrier.Ouvrez le rendez-vous, encaissez-le avec ses prestations déjà dans le panier, prenez le pourboire et le paiement par carte, et clôturez la visite.https://owneli.com/academy/check-out-a-visit-from-the-calendar/fr/a361bf136126c3e1-walkthrough.mp4502026-10-29T13:56:27.751Zyes https://owneli.com/help/academy/sell-gift-cards-memberships-and-packages?lang=frhttps://owneli.com/academy/sell-gift-cards-memberships-and-packages/fr/7232ba50d60e7f68-social.jpgUn client veut s’engager. Vendez un abonnement, un forfait et une carte-cadeau.Vendez un abonnement, un forfait de séances et une carte-cadeau dans une même vente, passez en revue les conditions de l’abonnement avec le client, puis réglez la visite suivante avec une séance du forfait.https://owneli.com/academy/sell-gift-cards-memberships-and-packages/fr/bd4b8b9a85f97e64-walkthrough.mp4862026-10-29T14:32:56.459Zyes https://owneli.com/help/academy/handle-a-late-cancellation-and-a-no-show?lang=frhttps://owneli.com/academy/handle-a-late-cancellation-and-a-no-show/fr/69bad10510b6f744-social.jpgUn client annule trop tard et un autre ne vient pas. Appliquez votre politique de paiement.Annulez une réservation dans le délai d’annulation et gardez son acompte comme frais, marquez une absence et encaissez les frais d’absence en caisse quand aucune carte n’est enregistrée.https://owneli.com/academy/handle-a-late-cancellation-and-a-no-show/fr/85de041f6d5f1955-walkthrough.mp4812026-10-29T14:01:55.934Zyes https://owneli.com/help/academy/print-a-batch-of-gift-cards-for-the-holidays?lang=frhttps://owneli.com/academy/print-a-batch-of-gift-cards-for-the-holidays/fr/01ed41e594c7f4e2-social.jpgImprimez un lot de cartes-cadeaux pour les fêtes.Créez un lot de cartes numérotées, téléchargez le fichier d’impression et la feuille d’épreuve, et sachez exactement quoi demander à un imprimeur de cartes.https://owneli.com/academy/print-a-batch-of-gift-cards-for-the-holidays/fr/89395063dcfacdef-walkthrough.mp4862026-10-29T04:47:58.255Zyes https://owneli.com/help/academy/sell-a-printed-gift-card-at-the-till?lang=frhttps://owneli.com/academy/sell-a-printed-gift-card-at-the-till/fr/43b775df8680645e-social.jpgUn client apporte une carte-cadeau du présentoir. Vendez-la.Scannez une carte imprimée à la caisse, confirmez sa valeur, encaissez et voyez la carte s’activer.https://owneli.com/academy/sell-a-printed-gift-card-at-the-till/fr/b4f7b51f2f5e5f8e-walkthrough.mp4642026-10-29T08:41:43.255Zyes https://owneli.com/help/academy/clients-are-due-back-review-your-rebook-reminder?lang=frhttps://owneli.com/academy/clients-are-due-back-review-your-rebook-reminder/fr/9027f20c3d8d2688-social.jpgLe moment de revenir approche. Vérifiez le rappel de réservation.Vérifiez le délai par défaut de l’entreprise, le délai propre à un service et le rapport de conversion avant d’enregistrer des changements.https://owneli.com/academy/clients-are-due-back-review-your-rebook-reminder/fr/4638119c4b8622c8-walkthrough.mp4792026-10-29T04:37:22.938Zyes https://owneli.com/help/academy/a-client-needs-another-time-review-the-waitlist?lang=frhttps://owneli.com/academy/a-client-needs-another-time-review-the-waitlist/fr/2576e750db48e37e-social.jpgLe client veut un autre horaire. Préparez sa demande d’attente.Préparez une demande non enregistrée avec ses horaires préférés et le service, puis vérifiez le récapitulatif.https://owneli.com/academy/a-client-needs-another-time-review-the-waitlist/fr/2af6cdb956c0b7ab-walkthrough.mp4462026-10-29T13:52:13.271Zyes https://owneli.com/help/academy/sales-and-cash-differ-read-the-right-report?lang=frhttps://owneli.com/academy/sales-and-cash-differ-read-the-right-report/fr/7ed7287a12f9ac84-social.jpgVentes et encaissements diffèrent. Choisissez le bon rapport.Distinguez les ventes, l’argent encaissé et les prestations encore dues grâce aux rapports financiers.https://owneli.com/academy/sales-and-cash-differ-read-the-right-report/fr/bf8d6a75554ce0d6-walkthrough.mp4482026-10-29T04:39:50.705Zyes https://owneli.com/help/academy/your-calendar-is-full-check-what-each-service-earns?lang=frhttps://owneli.com/academy/your-calendar-is-full-check-what-each-service-earns/fr/65acf9a665256173-social.jpgLe planning est plein. Vérifiez ce que rapporte chaque service.Examinez un tarif avec la durée totale du rendez-vous, les coûts directs et l’effet d’une réduction.https://owneli.com/academy/your-calendar-is-full-check-what-each-service-earns/fr/94a4a60ad40dcdb9-walkthrough.mp4912026-10-29T05:25:11.139Zyes https://owneli.com/help/academy/clients-miss-visits-make-the-next-step-clear?lang=frhttps://owneli.com/academy/clients-miss-visits-make-the-next-step-clear/fr/6f27be38e7222114-social.jpgLe client manque sa visite. Clarifiez la prochaine étape.Repérez où les visites se perdent, vérifiez ce que dit le rappel et proposez un créneau libéré à un client en attente.https://owneli.com/academy/clients-miss-visits-make-the-next-step-clear/fr/8b44a1a3d5863f65-walkthrough.mp4542026-10-29T13:58:30.404Zyes https://owneli.com/help/academy/clients-mean-to-return-make-rebooking-easier?lang=frhttps://owneli.com/academy/clients-mean-to-return-make-rebooking-easier/fr/bf4ba0b8c11c8128-social.jpgLe client souhaite revenir. Facilitez sa prochaine réservation.Préparez des rappels pertinents, envoyés au bon moment, et suivez les visites qui viennent ensuite.https://owneli.com/academy/clients-mean-to-return-make-rebooking-easier/fr/4d887c6ea436c6ef-walkthrough.mp4782026-10-29T04:41:37.053Zyes https://owneli.com/help/academy?lang=el https://owneli.com/help/academy/turn-a-price-enquiry-into-a-next-step?lang=elhttps://owneli.com/academy/turn-a-price-enquiry-into-a-next-step/el/d2bd9325d7f03eb8-social.jpgΚάποιος τηλεφωνεί για τιμές. Δώστε του ένα επόμενο βήμα.Ετοιμάστε μια σαφή εκτίμηση, συγκρίνετε επιλογές και δείξτε σε όποιον τηλεφωνεί πώς περνά από την ερώτηση για τιμές στην κράτηση.https://owneli.com/academy/turn-a-price-enquiry-into-a-next-step/el/de0f065e450ee56c-walkthrough.mp4492026-10-29T03:19:57.694Zyes https://owneli.com/help/academy/book-a-visit-over-the-phone?lang=elhttps://owneli.com/academy/book-a-visit-over-the-phone/el/db7016dbe63b7346-social.jpgΚλείστε όλη την επίσκεψη όσο ο πελάτης είναι στο τηλέφωνο.Βρείτε τα στοιχεία ελέγχου της κράτησης, επιλέξτε τον πελάτη και τις υπηρεσίες, και ελέγξτε ολόκληρη την επίσκεψη πριν την επιβεβαιώσετε.https://owneli.com/academy/book-a-visit-over-the-phone/el/5638eecdb195333f-walkthrough.mp4612026-10-29T14:07:49.308Zyes https://owneli.com/help/academy/change-one-week-of-shifts?lang=elhttps://owneli.com/academy/change-one-week-of-shifts/el/ae6c13b5e8677050-social.jpgΚάποιος ξεκινά αργότερα αυτήν την εβδομάδα. Αλλάξτε το σωστό πρόγραμμα.Κατανοήστε τη διαφορά ανάμεσα στην επαναλαμβανόμενη διαθεσιμότητα και σε μια αλλαγή για μια συγκεκριμένη εβδομάδα.https://owneli.com/academy/change-one-week-of-shifts/el/b33abbad8827fca2-walkthrough.mp4412026-10-29T03:14:06.314Zyes https://owneli.com/help/academy/read-the-day-before-your-next-client?lang=elhttps://owneli.com/academy/read-the-day-before-your-next-client/el/80cca5f2ee407aa4-social.jpgΟ επόμενος πελάτης σας έρχεται. Έχετε την επίσκεψη μπροστά σας.Περάστε από το ημερολόγιο στα στοιχεία του ραντεβού και πίσω, με την ώρα, τις υπηρεσίες και τον πελάτη μπροστά σας.https://owneli.com/academy/read-the-day-before-your-next-client/el/9570c3f3e1deada2-walkthrough.mp4362026-10-29T14:17:48.544Zyes https://owneli.com/help/academy/find-your-visits-and-next-booking?lang=elhttps://owneli.com/academy/find-your-visits-and-next-booking/el/d26ae7b0a8e06c76-social.jpgΒρείτε τις επισκέψεις σας χωρίς να τηλεφωνήσετε στη ρεσεψιόν.Δείτε πού βρίσκονται οι κρατήσεις σας στην πύλη πελατών, κλείστε την επόμενη επίσκεψή σας και βρείτε τη μαζί με τις υπόλοιπες.https://owneli.com/academy/find-your-visits-and-next-booking/el/a21391565b4c164a-walkthrough.mp4592026-10-29T06:42:25.809Zyes https://owneli.com/help/academy/understand-your-membership?lang=elhttps://owneli.com/academy/understand-your-membership/el/a848221cfc9ec523-social.jpgΔείτε τι περιλαμβάνει η συνδρομή σας πριν κλείσετε.Βρείτε το πρόγραμμά σας, ελέγξτε την κατάστασή του και τα οφέλη που περιλαμβάνει, και δείτε πού διεκπεραιώνονται τα αιτήματα.https://owneli.com/academy/understand-your-membership/el/01cd59661d0370ae-walkthrough.mp4322026-10-29T06:33:43.569Zyes https://owneli.com/help/academy/record-an-incident-while-it-is-fresh?lang=elhttps://owneli.com/academy/record-an-incident-while-it-is-fresh/el/e6bd7c9addde629c-social.jpgΚάτι συνέβη στον χώρο σας. Καταγράψτε το όσο είναι νωπό.Καταχωρίστε ένα αντικειμενικό αρχείο περιστατικού με την αντίδραση της επιχείρησης και έναν μάρτυρα, συνεχίστε με τις επόμενες ενέργειες και κλείστε το.https://owneli.com/academy/record-an-incident-while-it-is-fresh/el/c2c289287a00c6da-walkthrough.mp41172026-10-29T03:42:39.212Zyes https://owneli.com/help/academy/keep-a-private-record-of-a-team-issue?lang=elhttps://owneli.com/academy/keep-a-private-record-of-a-team-issue/el/5061f95296558b9f-social.jpgΈνα μέλος της ομάδας άργησε ξανά. Κρατήστε ένα δίκαιο, ιδιωτικό αρχείο.Καταγράψτε ένα αντικειμενικό περιστατικό στην καρτέλα ενός μέλους της ομάδας, δείτε ποιος μπορεί να το διαβάσει και πώς επισημαίνεται ένα μοτίβο.https://owneli.com/academy/keep-a-private-record-of-a-team-issue/el/c570659f64840f36-walkthrough.mp4532026-10-29T03:38:59.595Zyes https://owneli.com/help/academy/invite-a-new-team-member?lang=elhttps://owneli.com/academy/invite-a-new-team-member/el/3de364217453fc84-social.jpgΚάποιος νέος ξεκινά σύντομα. Προσκαλέστε τον με τη σωστή πρόσβαση.Προσκαλέστε ένα μέλος της ομάδας, επιλέξτε ρόλο, υπηρεσίες και τοποθεσία, και παρακολουθήστε την πρόσκληση μέχρι να μπει στην ομάδα.https://owneli.com/academy/invite-a-new-team-member/el/f0db9ef92fbf015b-walkthrough.mp4862026-10-29T03:18:14.821Zyes https://owneli.com/help/academy/accept-your-invitation-and-start?lang=elhttps://owneli.com/academy/accept-your-invitation-and-start/el/8e824e4b484bcfd0-social.jpgΣας προσκάλεσαν στην ομάδα. Ετοιμάστε τον λογαριασμό σας.Αποδεχτείτε μια πρόσκληση ομάδας, δημιουργήστε τα στοιχεία σύνδεσής σας, ενεργοποιήστε τη σύνδεση δύο παραγόντων αν το ζητά η επιχείρηση, ολοκληρώστε τα βήματα καλωσορίσματος και βρείτε τον δρόμο σας από την πρώτη ημέρα.https://owneli.com/academy/accept-your-invitation-and-start/el/5b4a30635f58240b-walkthrough.mp4702026-10-29T03:46:11.556Zyes https://owneli.com/help/academy/set-up-your-business-for-its-first-booking?lang=elhttps://owneli.com/academy/set-up-your-business-for-its-first-booking/el/f7299996d2fbf254-social.jpgΗ επιχείρησή σας είναι νέα. Ετοιμάστε την για την πρώτη της κράτηση.Ολοκληρώστε τη λίστα ρύθμισης στο Σήμερα: την επωνυμία σας, μια τοποθεσία, μια υπηρεσία, το ωράριό σας και έναν πρώτο πελάτη, και μετά τις online κρατήσεις και τις πληρωμές.https://owneli.com/academy/set-up-your-business-for-its-first-booking/el/bf8666e1ee6d4719-walkthrough.mp41432026-10-29T15:21:12.130Zyes https://owneli.com/help/academy/a-client-disputed-a-charge?lang=elhttps://owneli.com/academy/a-client-disputed-a-charge/el/11999a581cd49c1b-social.jpgΈνας πελάτης αμφισβήτησε μια χρέωση κάρτας. Βρείτε τη πριν από την προθεσμία.Δείτε πού εμφανίζεται μια αντιστροφή χρέωσης, τι σημαίνει κάθε στάδιο, πόσο χρόνο έχετε για να απαντήσετε και τι παρακρατείται από τις εκταμιεύσεις σας.https://owneli.com/academy/a-client-disputed-a-charge/el/031aa75c61f21f9c-walkthrough.mp4682026-10-29T05:00:57.899Zyes https://owneli.com/help/academy/answer-a-card-dispute?lang=elhttps://owneli.com/academy/answer-a-card-dispute/el/0f469dc7f384c676-social.jpgΑπαντήστε σε μια αμφισβήτηση κάρτας με τα στοιχεία που την κερδίζουν.Χρησιμοποιήστε τα στοιχεία που συγκεντρώνει το Owneli, προσθέστε την εξήγηση και τα αρχεία σας, και μάθετε τι κοστίζει η νίκη, η ήττα ή η αποδοχή.https://owneli.com/academy/answer-a-card-dispute/el/219a29d7b49cab4c-walkthrough.mp4822026-10-29T05:07:26.132Zyes https://owneli.com/help/academy/send-a-quote-and-follow-it-up?lang=elhttps://owneli.com/academy/send-a-quote-and-follow-it-up/el/edb226c4c52aa960-social.jpgΣτείλτε μια προσφορά τιμής με επιλογές και παρακολουθήστε την.Κοστολογήστε μια θεραπεία και ένα προϊόν μαζί, στείλτε την εκτίμηση με συγκατάθεση και χρησιμοποιήστε την κατάστασή της για να επικοινωνήσετε πριν λήξει.https://owneli.com/academy/send-a-quote-and-follow-it-up/el/013dbdd7865a3642-walkthrough.mp4932026-10-29T05:15:24.556Zyes https://owneli.com/help/academy/book-from-your-estimate?lang=elhttps://owneli.com/academy/book-from-your-estimate/el/2ca4229fceae7cdb-social.jpgΗ εκτίμησή σας έφτασε. Κλείστε την επιλογή που θέλετε.Ανοίξτε τον σύνδεσμο της εκτίμησης, συγκρίνετε τις επιλογές και κλείστε αυτήν που θα διαλέξετε στην τιμή της εκτίμησης.https://owneli.com/academy/book-from-your-estimate/el/b684f5da0f723d04-walkthrough.mp4532026-10-29T06:37:23.109Zyes https://owneli.com/help/academy/take-a-payment-at-the-till?lang=elhttps://owneli.com/academy/take-a-payment-at-the-till/el/9200ad7ec4c2af8b-social.jpgΈνας πελάτης είναι στη ρεσεψιόν. Εισπράξτε την πληρωμή του.Χρεώστε μια επίσκεψη από το καλάθι ως την απόδειξη: τον πελάτη, μια υπηρεσία και ένα προϊόν, μια έκπτωση, το φιλοδώρημα που επιλέγει και μετρητά με ρέστα.https://owneli.com/academy/take-a-payment-at-the-till/el/d96f00c019f0f6d1-walkthrough.mp4942026-10-29T15:04:39.309Zyes https://owneli.com/help/academy/open-and-count-the-cash-drawer?lang=elhttps://owneli.com/academy/open-and-count-the-cash-drawer/el/fd1b179f47151afb-social.jpgΞεκινήστε την ημέρα με αρχικό ποσό. Κλείστε τη με καταμέτρηση.Ανοίξτε το συρτάρι ταμείου, καταχωρίστε αναλήψεις μετρητών και πληρωμές φιλοδωρημάτων, και μετά μετρήστε το στο κλείσιμο και διαβάστε την αναφορά Z.https://owneli.com/academy/open-and-count-the-cash-drawer/el/2e99365b45175d24-walkthrough.mp4882026-10-29T15:11:11.003Zyes https://owneli.com/help/academy/find-a-sale-and-refund-it?lang=elhttps://owneli.com/academy/find-a-sale-and-refund-it/el/4a42c2c9da9c3dc5-social.jpgΈνας πελάτης επιστρέφει ένα προϊόν. Βρείτε την πώληση και επιστρέψτε τα χρήματα.Βρείτε μια προηγούμενη πώληση, ανοίξτε την απόδειξή της και επιστρέψτε τα χρήματα ενός είδους με τον τρόπο που πληρώθηκε.https://owneli.com/academy/find-a-sale-and-refund-it/el/99f57eceb4edc893-walkthrough.mp4572026-10-29T15:06:52.023Zyes https://owneli.com/help/academy/fulfil-an-online-order?lang=elhttps://owneli.com/academy/fulfil-an-online-order/el/022d7351a55e6ce7-social.jpgΜια online παραγγελία περιμένει. Φτάστε τη στον πελάτη.Βρείτε μια νέα παραγγελία από το online κατάστημα, σημειώστε τη ως έτοιμη όταν συσκευαστεί και ολοκληρώστε τη όταν την παραλάβει ο πελάτης.https://owneli.com/academy/fulfil-an-online-order/el/19106f81f98be58c-walkthrough.mp4372026-10-29T07:32:12.699Zyes https://owneli.com/help/academy/clear-what-needs-attention?lang=elhttps://owneli.com/academy/clear-what-needs-attention/el/6264df7900f3c733-social.jpgΟρισμένες πληρωμές χρειάζονται άνθρωπο. Τακτοποιήστε τες πρώτες.Δείτε τι καταλήγει στο Χρειάζεται προσοχή, αναλάβετε ένα θέμα και πηγαίνετε κατευθείαν στην ενέργεια που το επιλύει.https://owneli.com/academy/clear-what-needs-attention/el/9ffa4f78dbbf3401-walkthrough.mp4462026-10-29T07:34:25.430Zyes https://owneli.com/help/academy/check-out-a-visit-from-the-calendar?lang=elhttps://owneli.com/academy/check-out-a-visit-from-the-calendar/el/0fdccb25e08d823a-social.jpgΗ θεραπεία τελείωσε. Κάντε την πληρωμή της επίσκεψης από το ημερολόγιο.Ανοίξτε το ραντεβού, περάστε στην πληρωμή με τις υπηρεσίες του ήδη στο καλάθι, εισπράξτε το φιλοδώρημα και την πληρωμή με κάρτα και κλείστε την επίσκεψη.https://owneli.com/academy/check-out-a-visit-from-the-calendar/el/7a32962107b35211-walkthrough.mp4562026-10-29T14:09:54.144Zyes https://owneli.com/help/academy/sell-gift-cards-memberships-and-packages?lang=elhttps://owneli.com/academy/sell-gift-cards-memberships-and-packages/el/1de59d7130464585-social.jpgΈνας πελάτης θέλει να δεσμευτεί. Πουλήστε συνδρομή, πακέτο και δωροκάρτα.Πουλήστε μια συνδρομή, ένα πακέτο συνεδριών και μια δωροκάρτα σε μία πώληση, περάστε τους όρους της συνδρομής με τον πελάτη και μετά πληρώστε την επόμενη επίσκεψη με μια συνεδρία του πακέτου.https://owneli.com/academy/sell-gift-cards-memberships-and-packages/el/4ceb82859d70767f-walkthrough.mp4912026-10-29T14:36:53.436Zyes https://owneli.com/help/academy/handle-a-late-cancellation-and-a-no-show?lang=elhttps://owneli.com/academy/handle-a-late-cancellation-and-a-no-show/el/f3fd89fc5a1622ee-social.jpgΈνας πελάτης ακυρώνει αργά και ένας άλλος δεν εμφανίζεται. Εφαρμόστε την πολιτική πληρωμών σας.Ακυρώστε μια κράτηση μέσα στο χρονικό περιθώριο ακύρωσης και κρατήστε την προκαταβολή ως χρέωση, σημειώστε μια μη προσέλευση και εισπράξτε τη χρέωση μη προσέλευσης στο ταμείο όταν δεν υπάρχει κάρτα για χρέωση.https://owneli.com/academy/handle-a-late-cancellation-and-a-no-show/el/be252b57aabffdef-walkthrough.mp4922026-10-29T14:15:37.548Zyes https://owneli.com/help/academy/print-a-batch-of-gift-cards-for-the-holidays?lang=elhttps://owneli.com/academy/print-a-batch-of-gift-cards-for-the-holidays/el/e8aad149c0f5ac63-social.jpgΕκτυπώστε μια παρτίδα δωροκαρτών για τις γιορτές.Δημιουργήστε μια παρτίδα αριθμημένων καρτών, κατεβάστε το αρχείο εκτύπωσης και το φύλλο δοκιμίου, και μάθετε τι ακριβώς να ζητήσετε από ένα τυπογραφείο καρτών.https://owneli.com/academy/print-a-batch-of-gift-cards-for-the-holidays/el/20cccc02909c9cca-walkthrough.mp4982026-10-29T03:36:55.905Zyes https://owneli.com/help/academy/sell-a-printed-gift-card-at-the-till?lang=elhttps://owneli.com/academy/sell-a-printed-gift-card-at-the-till/el/90c09108524c8ee8-social.jpgΈνας πελάτης φέρνει μια δωροκάρτα από το σταντ. Πουλήστε τη.Σαρώστε μια εκτυπωμένη κάρτα στο ταμείο, επιβεβαιώστε την αξία της, εισπράξτε την πληρωμή και δείτε την κάρτα να ενεργοποιείται.https://owneli.com/academy/sell-a-printed-gift-card-at-the-till/el/f3416c044b9de231-walkthrough.mp4692026-10-29T07:49:08.809Zyes https://owneli.com/help/academy/clients-are-due-back-review-your-rebook-reminder?lang=elhttps://owneli.com/academy/clients-are-due-back-review-your-rebook-reminder/el/a0eb155381594ea0-social.jpgΉρθε η ώρα να επιστρέψουν οι πελάτες. Ελέγξτε την υπενθύμιση νέας κράτησης.Ελέγξτε την προεπιλογή της επιχείρησης, το διάστημα νέας κράτησης μιας συγκεκριμένης υπηρεσίας και την αναφορά μετατροπής πριν αποθηκεύσετε αλλαγές.https://owneli.com/academy/clients-are-due-back-review-your-rebook-reminder/el/b269740bacc3bf00-walkthrough.mp4862026-10-29T03:22:51.586Zyes https://owneli.com/help/academy/a-client-needs-another-time-review-the-waitlist?lang=elhttps://owneli.com/academy/a-client-needs-another-time-review-the-waitlist/el/adb695f3979d2854-social.jpgΈνας πελάτης χρειάζεται άλλη ώρα. Ετοιμάστε ένα αίτημα λίστας αναμονής.Καταγράψτε τις προτιμώμενες ώρες και την υπηρεσία του πελάτη σε ένα μη αποθηκευμένο αίτημα λίστας αναμονής και μετά ελέγξτε τη σύνοψη.https://owneli.com/academy/a-client-needs-another-time-review-the-waitlist/el/f142327937cb88dc-walkthrough.mp4492026-10-29T14:05:35.894Zyes https://owneli.com/help/academy/sales-and-cash-differ-read-the-right-report?lang=elhttps://owneli.com/academy/sales-and-cash-differ-read-the-right-report/el/9a8256a8b19ac728-social.jpgΟι πωλήσεις και τα μετρητά διαφέρουν. Διαβάστε τη σωστή αναφορά.Χρησιμοποιήστε τις αναφορές πωλήσεων και πληρωμών για να ξεχωρίσετε τις πωλήσεις, τα χρήματα που εισπράχθηκαν και την αξία που οφείλεται ακόμη στους πελάτες.https://owneli.com/academy/sales-and-cash-differ-read-the-right-report/el/d679c61903532fc4-walkthrough.mp4582026-10-29T03:26:29.015Zyes https://owneli.com/help/academy/your-calendar-is-full-check-what-each-service-earns?lang=elhttps://owneli.com/academy/your-calendar-is-full-check-what-each-service-earns/el/8324e11998a95071-social.jpgΤο ημερολόγιό σας είναι γεμάτο. Ελέγξτε τι αποφέρει κάθε υπηρεσία.Ένας πρακτικός έλεγχος τιμής με βάση τον πλήρη χρόνο του ραντεβού, το άμεσο κόστος και την επίδραση μιας έκπτωσης.https://owneli.com/academy/your-calendar-is-full-check-what-each-service-earns/el/087bcca65f548ace-walkthrough.mp41042026-10-29T05:23:02.269Zyes https://owneli.com/help/academy/clients-miss-visits-make-the-next-step-clear?lang=elhttps://owneli.com/academy/clients-miss-visits-make-the-next-step-clear/el/f3d68d6b82e60625-social.jpgΟι πελάτες χάνουν επισκέψεις. Κάντε σαφές το επόμενο βήμα.Βρείτε πού χάνονται επισκέψεις, ελέγξτε τι λέει η υπενθύμιση στους πελάτες και προσφέρετε μια ώρα που ελευθερώθηκε σε κάποιον που περιμένει.https://owneli.com/academy/clients-miss-visits-make-the-next-step-clear/el/ff17d10ab7de4067-walkthrough.mp4612026-10-29T14:11:52.665Zyes https://owneli.com/help/academy/clients-mean-to-return-make-rebooking-easier?lang=elhttps://owneli.com/academy/clients-mean-to-return-make-rebooking-easier/el/5095cb452c8b69e6-social.jpgΟι πελάτες σκοπεύουν να επιστρέψουν. Διευκολύνετε τη νέα κράτηση.Χρησιμοποιήστε σχετικές υπενθυμίσεις τη σωστή στιγμή, ώστε η επόμενη επίσκεψη να κανονίζεται πιο εύκολα, και μετρήστε τι συμβαίνει μετά.https://owneli.com/academy/clients-mean-to-return-make-rebooking-easier/el/1bf51ca2a4b84bef-walkthrough.mp4912026-10-29T05:20:52.126Zyes https://owneli.com/help/el2026-11-06 https://owneli.com/help/es2026-11-06 https://owneli.com/help/fr2026-11-06 https://owneli.com/help/pt-br2026-11-06 https://owneli.com/help/pt-pt2026-11-06 https://owneli.com/help/sq2026-11-06 https://owneli.com/help/account2026-11-05 https://owneli.com/help/book-online2026-11-06 https://owneli.com/help/calendar2026-11-06 https://owneli.com/help/checkout2026-11-06 https://owneli.com/help/clients2026-11-06 https://owneli.com/help/el/account2026-11-05 https://owneli.com/help/el/book-online2026-11-06 https://owneli.com/help/el/calendar2026-11-06 https://owneli.com/help/el/checkout2026-11-06 https://owneli.com/help/el/clients2026-11-06 https://owneli.com/help/el/getting-started2026-10-28 https://owneli.com/help/el/growth2026-11-06 https://owneli.com/help/el/operations2026-10-28 https://owneli.com/help/el/portal2026-10-29 https://owneli.com/help/el/retail2026-11-06 https://owneli.com/help/el/settings2026-11-06 https://owneli.com/help/el/team2026-10-29 https://owneli.com/help/es/account2026-11-05 https://owneli.com/help/es/book-online2026-11-06 https://owneli.com/help/es/calendar2026-11-06 https://owneli.com/help/es/checkout2026-11-06 https://owneli.com/help/es/clients2026-11-06 https://owneli.com/help/es/getting-started2026-10-28 https://owneli.com/help/es/growth2026-11-06 https://owneli.com/help/es/operations2026-10-28 https://owneli.com/help/es/portal2026-10-29 https://owneli.com/help/es/retail2026-11-06 https://owneli.com/help/es/settings2026-11-06 https://owneli.com/help/es/team2026-10-29 https://owneli.com/help/fr/account2026-11-05 https://owneli.com/help/fr/book-online2026-11-06 https://owneli.com/help/fr/calendar2026-11-06 https://owneli.com/help/fr/checkout2026-11-06 https://owneli.com/help/fr/clients2026-11-06 https://owneli.com/help/fr/getting-started2026-10-28 https://owneli.com/help/fr/growth2026-11-06 https://owneli.com/help/fr/operations2026-10-28 https://owneli.com/help/fr/portal2026-10-29 https://owneli.com/help/fr/retail2026-11-06 https://owneli.com/help/fr/settings2026-11-06 https://owneli.com/help/fr/team2026-10-29 https://owneli.com/help/getting-started2026-10-28 https://owneli.com/help/growth2026-11-06 https://owneli.com/help/operations2026-10-28 https://owneli.com/help/portal2026-10-29 https://owneli.com/help/pt-br/account2026-11-05 https://owneli.com/help/pt-br/book-online2026-11-06 https://owneli.com/help/pt-br/calendar2026-11-06 https://owneli.com/help/pt-br/checkout2026-11-06 https://owneli.com/help/pt-br/clients2026-11-06 https://owneli.com/help/pt-br/getting-started2026-10-28 https://owneli.com/help/pt-br/growth2026-11-06 https://owneli.com/help/pt-br/operations2026-10-28 https://owneli.com/help/pt-br/portal2026-10-29 https://owneli.com/help/pt-br/retail2026-11-06 https://owneli.com/help/pt-br/settings2026-11-06 https://owneli.com/help/pt-br/team2026-10-29 https://owneli.com/help/pt-pt/account2026-11-05 https://owneli.com/help/pt-pt/book-online2026-11-06 https://owneli.com/help/pt-pt/calendar2026-11-06 https://owneli.com/help/pt-pt/checkout2026-11-06 https://owneli.com/help/pt-pt/clients2026-11-06 https://owneli.com/help/pt-pt/getting-started2026-10-28 https://owneli.com/help/pt-pt/growth2026-11-06 https://owneli.com/help/pt-pt/operations2026-10-28 https://owneli.com/help/pt-pt/portal2026-10-29 https://owneli.com/help/pt-pt/retail2026-11-06 https://owneli.com/help/pt-pt/settings2026-11-06 https://owneli.com/help/pt-pt/team2026-10-29 https://owneli.com/help/retail2026-11-06 https://owneli.com/help/settings2026-11-06 https://owneli.com/help/sq/account2026-11-05 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