Academy
App

For partners A real situation

Book the whole visit while the client is on the phone.

Find the booking controls, choose the client and services, and check the complete visit before confirming.

4 steps · 0:32 screen walkthrough· Captions and written steps

Recorded in a demo workspace. Captioned screen walkthrough, no audio.

1

Choose the right calendar

Check the location and date at the top of the calendar. The provider columns and shift shading help you understand the day.

The situation

Put it into practice.

A regular calls for another visit. They may need more than one service, and you want to give them an accurate finish time.

What you will take away

You know where to build a visit and what to check before saving it.

Before you start

Check the business location and date. Appointment management permission is required; the available controls depend on your role.

Keep in mind

Review every service, provider and time range. A service can have a different provider from the rest of the visit. The recording builds the visit and stops before Book appointment, so nothing is saved.

Try the decision

A client asks for two services. What should you check before confirming?

Read the full walkthrough
  1. 1. Choose the right calendar

    Check the location and date at the top of the calendar. The provider columns and shift shading help you understand the day.

    The Owneli calendar day view with the date, location and provider columns.
  2. 2. Open a new appointment

    Use Add, then New appointment, and select an empty time in the right provider's column. That date, time and provider carry into the booking.

    The new booking panel opened for an empty time slot, ready for a client.
  3. 3. Choose the client

    Search for the caller by name, phone or email and select them. Their contact details appear beside the booking so you can confirm who you are booking for.

    A client selected in the new booking panel with their contact details.
  4. 4. Add services and review

    Choose services, then check each service, provider, start and finish time and the payment terms before you book. Use Add service for a longer visit and the full guide below for repeat bookings.

    A service added to the new booking with its time, provider and total before booking.

Go deeper

The details, when you need them.

Book an appointmentMultiple services in one visit Back to Academy