App
Help centre

Running the business

For partners

Everything for the people who run a business on Owneli: the calendar, the till, clients and forms, the team, the numbers, and the settings behind them.

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10

Getting started

Set up your workspace, learn the layout, and run your first day.

Explore topic 9 articles

Calendar & booking

Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.

Explore topic 16 articles

Checkout & payments

Ring up a sale, take tips, handle deposits and fees, issue refunds, and close the drawer.

Explore topic 19 articles

Clients & forms

Add and find clients, read a client profile, and send forms and consents.

Explore topic 17 articles

Memberships, gift cards & stock

Memberships, packages and gift cards clients spend down over time, plus discounts, products and stock.

Explore topic 15 articles

Operations

The internal side of the business, covering your written playbook, Planner boards, venue incidents, and the policies everyone signs.

Explore topic 6 articles

Team & scheduling

Invite your team, set working hours and shifts, and handle timesheets, time off, commission and payroll.

Explore topic 12 articles

Reports & growth

Read and export your reports, and grow with campaigns, automations, reviews, loyalty and Oryx.

Explore topic 14 articles

Settings & admin

Services and pricing, who can see what, and moving your data in from another system.

Explore topic 23 articles

Your login and profile

Your own login, password, two-factor security, profile, and language.

Explore topic 9 articles
Owneli AcademySee how it works, one situation at a time.Real app walkthroughs, practical decisions, and a path for your role.

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Services and pricingAdd the services clients book, with their price, length, team, online booking and forms, and set different prices at each location.Reschedule, cancel, and mark a no-showMove a booking to a new time, cancel it cleanly, decide what happens to a deposit, and choose whether to charge a fee.Gift cardsSell a gift card at checkout, issue one as a gift from you, send it to the recipient, and void or resend a card from the list.Refunds and the cash drawerRefund a whole sale, chosen items or an amount, see what a refund reverses, and open, count, close and correct the cash drawer.Messages and the inboxReply to clients by text or through their account from one inbox, assign and close conversations, and see why a channel can't be used.

You book appointments with a business that uses Owneli.

That half of the help centre is written for you.

For clients