Get in touch
Questions about Owneli
Features, a demo, moving from another system, partnerships or press. Write to us and we reply by email.
Contact
Talk to the people behind Owneli.
Ask about Owneli, or get help with the business you already run on it. Pick the route that fits and your message lands in the right inbox.
Already use Owneli?
Get support
For businesses on Owneli and their teams. Most answers are a search away. When you need a person, send us a message.
Help centreStep-by-step guides for every part of Owneli.Owneli AcademyShort walkthroughs recorded in the real app.Message us from the appOwners and admins: open Settings, then Owneli support. We reply by email, and you can follow each message there.Email supportsupport@owneli.com. Write from the address you sign in with so we can find your account.
What to expect
A few things worth knowing.
Replies come by email
We answer at the address you wrote from. A message sent from the app keeps its status, so you can see where it stands.
Keep private details out
Leave out passwords, card numbers and client health information. Owneli will never ask for your password or a sign-in code.
We can look together
On a call, read us a one-time access code from Settings and we can view your account with you, read-only, for up to 30 minutes.
Booked an appointment?
The business you booked with can help.
Owneli runs the booking pages for the salons, spas and clinics that use it, but each business manages its own appointments, payments and records. Their phone number and email address are in the confirmation and reminder emails they sent you, and on their booking page.
Looking for a specific business? Open this page from their booking site or an email they sent you, and their contact details will appear here.