Help centre
What do you need help with?
The help centre comes in two halves: one for the people running a business on Owneli, and one for the people booking with them.
Start here
Pick the half that is written for you
For partners
You run a business on Owneli, or you work in one.
Everything for the people who run a business on Owneli: the calendar, the till, clients and forms, the team, the numbers, and the settings behind them.
For partners 10 topics · 118 articlesFor clients
You book appointments with a business that uses Owneli.
Everything for the people who book: finding a time, paying for a visit, and managing your appointments, memberships and rewards from your account.
For clients 2 topics · 25 articlesFresh
Recently updated
CampaignsPartnersBuild an audience, choose a channel, schedule the send, add follow-ups — and stay on the right side of consent rules.Secure your account with two-factor authenticationPartnersHow to set up two-factor authentication (2FA) in Owneli with an authenticator app, save recovery codes, and get back in if you lose your phone.Record and follow up on venue incidentsPartnersFile a factual record of a venue incident, document your response, close or reopen the matter, and download a report.Add, find, and merge clientsPartnersCreate a client record, search the directory, work with tags, and combine duplicates without losing history.Find your way around OwneliPartnersA two-minute tour of the sidebar — the three spines, the five groups, and where configuration hides.
Still stuck?
If you can't find the answer here, reach the business directly.