Help centre
What do you need help with?
The help centre comes in two halves: one for the people running a business on Owneli, and one for the people booking with them.
Start here
Pick the half that is written for you
For partners
You run a business on Owneli, or you work in one.
Everything for the people who run a business on Owneli: the calendar, the till, clients and forms, the team, the numbers, and the settings behind them.
For partners 10 topics · 140 articlesFor clients
You book appointments with a business that uses Owneli.
Everything for the people who book: finding a time, paying for a visit, and managing your appointments, memberships and rewards from your account.
For clients 2 topics · 25 articlesFresh
Recently updated
Services and pricingPartnersAdd the services clients book, with their price, length, team, online booking and forms, and set different prices at each location.How do I book for a group or party?ClientsBook up to 8 people in one go. Choose each guest's services, pick a time together or one after another, and manage the whole group from one link.Reschedule or cancel your appointment from the linkClientsUse the private link in your booking confirmation to see your appointment, then reschedule, cancel or secure it, with any fee shown before you confirm.Reschedule, cancel, and mark a no-showPartnersMove a booking to a new time, cancel it cleanly, decide what happens to a deposit, and choose whether to charge a fee.Gift cardsPartnersSell a gift card at checkout, issue one as a gift from you, send it to the recipient, and void or resend a card from the list.
Still stuck?
If you can't find the answer here, reach the business directly.