Topic
Calendar & booking
Book, move, and cancel appointments. Block time, work the waitlist, and read the grid at a glance.
Contents
Articles
15Find your way around the calendarThe five views, what the colours mean, and how to filter the grid down to what you actually need to see.Book an appointmentBuild a booking from the calendar — client, services, provider, time — plus repeats, resources, and per-booking payment terms.Book multiple services in one visitStack several services on one appointment, give each its own provider, pick pricing options, and see how the visit renders on the grid.Reschedule, cancel, and mark a no-showMove a booking, cancel it cleanly, handle the deposit, and decide whether a fee is charged.Choose whether the client is notified when you cancel or rescheduleControl the "Let the client know" checkbox on cancellations, no-shows and reschedules — and learn when Owneli emails the client anyway.Block time and work the waitlistKeep time off the grid for breaks and training, and turn cancellations into filled slots.Book a group or partyBook several guests into one visit, manage the party from one panel, check everyone out together, and cancel or no-show the whole group.Book and manage a recurring seriesRepeat a booking weekly, fortnightly, or monthly, handle skipped clashes, and cancel one visit or the whole remaining series.Drag, resize, and rebook straight from the gridMove an appointment by dragging, change its duration with the resize handle, undo a move, and rebook a client onto any open slot.Double-booking — when overlapping appointments are allowedTurn on Allow double-booking to stack appointments on one provider, and learn exactly what the calendar blocks when it's off.Assign rooms and equipment to a bookingSet up rooms and machines as resources, attach them to services, and let bookings reserve a free one automatically — with real conflict blocking.Set up appointment remindersTurn on 48-hour, 24-hour and 3-hour appointment reminders by email and SMS, change their timing, and override them for one booking.What's in the appointment detail panelOpen an appointment to check clients in, change status, add services, see payments and forms, and reach every appointment action.Collect forms at the kioskTurn a tablet into a locked kiosk so clients fill in and sign forms on the spot, or send the form to their own phone with a QR code.How time zones work on the calendarThe calendar always shows your clinic's local time, not the viewer's. Learn where the time zone is set and what clients see in emails.
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