The quickest changes happen right on the calendar. Drag a block to move it, pull its bottom edge to change its length, or use Rebook client to put someone's next visit on any open slot. Times snap to 15 minutes.
Move an appointment by dragging
Drag the block
Drag the appointment to a new time, or into another team member's column to change who does it.
Check the new time
Nothing moves until you confirm. New time shows the new date and time, who it is with, and Slot is available, or a warning if the slot already has a booking. A visit with several services lists What moves.
Decide whether to tell the client
Notify {name} about reschedule is ticked, so the client gets a message. Untick it if you've already told them.
Update
Select Update. If the new time is outside the team member's shift, tick Schedule outside working hours first.
After a move, the confirmation message has Undo. It puts the appointment back where it was without telling anyone. If someone has taken the old slot since, Undo tells you.
Change how long it is
Drag the handle at the bottom edge of a block up or down. The change saves straight away, with no confirmation, and the client isn't told because the start time hasn't moved.
- If the new length runs past the team member's shift, Extends past working hours offers Resize anyway.
- If it would run into the next booking, it's refused with Overlaps the next booking.
Rebook a client
Open one of their appointments
Select any appointment for the client, then ⋮ → Rebook client.
Pick a slot
A bar at the top reads Pick a slot to rebook and their name. Go to any date and select an open time in any team member's column.
Book it
The booking panel opens with the client and service already filled in, and the team member whose column you chose. Check it and select Book appointment. See Book an appointment.
Check it worked
The block sits in its new place, and ⋮ → View activity on the appointment shows the change. A moved appointment keeps its history, payments and forms.
If something goes wrong
A block won't drag
Completed, cancelled and no-show appointments stay where they are. Blocks in a room or equipment column can't be dragged either: drag the one in the team member's column.
Does moving an appointment charge or refund anything?
No. Deposits and fees only come into it when you cancel or mark a no-show. See Reschedule, cancel, and mark a no-show.
Can I drop an appointment on a booked slot?
Only if your business allows double booking, and the confirmation warns you first. Otherwise the move is refused. See Double booking and overlaps.