Aplikacioni

Për partnerët Një situatë reale

Some payments need a person. Clear them first.

See what lands in Needs attention, take ownership of an item, and go straight to the action that resolves it.

4 hapa · Udhëzues praktik me zë prej 0:37· Titra dhe udhëzime me shkrim

Regjistruar në një hapësirë pune demo. Me shpjegim me zë dhe titra të aktivizuara.

Ky regjistrim nuk është ende i disponueshëm në gjuhën tuaj, prandaj luhet në anglisht.

1

See what needs a person

Open Needs attention. Problems are listed with their amount and deadline. Sales saved as unpaid are flagged above the list.

Situata

Zbatojeni në praktikë.

A client's bank has reversed a charge, and the deadline to respond is getting close. See it, own it, and act before the bank decides without you.

Çfarë do të mësoni

You can read the Needs attention list, assign an item, and open the action that resolves it.

Përpara se të filloni

Needs attention shows payment problems for the location you are viewing. The tab's count tells you how many are waiting.

Kini parasysh

Chargebacks, failed refunds, undecided deposits, over-payments and failed membership renewals all land here, and an item leaves the list once it is resolved. A chargeback is answered in Disputes, which has its own lesson and guide.

Provoni vendimin

A chargeback is two days from its deadline and nobody owns it. What comes first?

Lexoni udhëzuesin e plotë
  1. 1. See what needs a person

    Open Needs attention. Problems are listed with their amount and deadline. Sales saved as unpaid are flagged above the list.

    The Needs attention list with a chargeback and the unpaid sales reminder.
  2. 2. Open an item

    Select an item to see the amount, the client, the booking and the deadline.

    A chargeback opened, with its amount, client and deadline.
  3. 3. Take ownership

    Set Owner to yourself so the team knows who is handling it. Mine lists what you own; Unassigned lists what nobody does.

    The item assigned to the person handling it.
  4. 4. Act on it

    Use the action at the bottom. For a chargeback, Respond to dispute opens the dispute so you can send your evidence; other problems offer their own fix here.

    The dispute opened from the item, ready for a response.

Mësoni më shumë

Detajet, kurdo që ju nevojiten.

Respond to a card disputeRefunds and the cash drawerKthehu te Akademia