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Reordering, purchase orders, and vendors

Work the reorder list, raise a PO, receive stock partially or in full, and keep supplier records straight.

Updated Jul 26, 2026

Vendors

Retail → Vendors

A vendor is who you order from. Each one anchors its own purchase orders, so add your suppliers before you try to raise a PO.

Record the contact name, email, phone, website, payment terms (Net 30, and so on) and any internal notes.

Archiving a vendor removes it from the new-PO picker. Existing purchase orders keep their history — you're closing the supplier to new orders, not erasing what you bought from them.

Reorder this week

Retail → Reorder

This is the list to work every week. It shows products that have dropped to or below their reorder point, grouped by preferred vendor, with a suggested quantity and an approximate total per vendor.

A product only appears here if it has both a reorder point and a reorder quantity set on it. If your reorder list is suspiciously empty, that's usually why rather than because everything is in stock.

Drafting a PO from the list

Pick a vendor group and draft a purchase order straight from it — the lines and quantities come across pre-filled. Review and send.

Products without a preferred vendor can't be auto-drafted. The list tells you which ones and asks you to assign a vendor first.

Purchase orders

Retail → Purchase orders

Statuses

StatusMeaning
DraftBeing built. Nothing has been ordered.
SentIssued to the vendor. The order is locked.
PartialSome units received, some still outstanding
ReceivedEverything ordered has arrived
CancelledClosed with nothing further to receive

Each order shows a units-received-of-total figure, plus the dates it was created, expected, sent and received.

Raise a PO

Pick the vendor and expected date

Add lines

Each line is a product — with a variant where the product has them — a quantity, and a unit price. You can also add a free-form item for something that isn't in your product catalog: a display stand, a shipping charge, a one-off.

Add totals

Subtotal is calculated from the lines. Add tax and shipping to reach the order total.

Save as draft, or save and send

The order is locked once sent. The confirmation names the vendor, the reference, and the amount before you commit. After sending, only the expected date and notes can be edited.An order containing a free-form line is more restricted still — only the expected date and notes are editable even in draft.

Receiving stock

When the delivery arrives, open the PO and choose Receive items.

Each line shows what was ordered, what has already been received, and what's outstanding. Enter what actually arrived. Fill remainder completes a line in one click when the whole outstanding quantity turned up.

Recording a receipt increases the on-hand quantity for those products. Receive partially and the PO sits at Partial until the rest arrives.

Receive what physically arrived, not what the invoice says. The PO tracks the gap between the two, which is exactly the conversation you want to have with the supplier.

Cancelling

A cancelled PO stays in history, but nothing further can be received against it.

Low-stock alerts

Products at or below their low-stock threshold generate an alert, so the reorder list isn't the only thing standing between you and running out.

Reporting

  • Growth → Reports → Purchase orders — what's on order and what's landed
  • Growth → Reports → Stock on hand — current quantities by location
  • Growth → Reports → Stock log — every movement and its cause
  • Growth → Reports → COGS — cost of goods sold against revenue

Keep reading

Related

2
Products and stockSet up the retail catalog, track on-hand quantities per location, run a stock count, and move stock between sites.Find and read a reportHow the reporting hub is organised, how ranges and comparisons work, and how to get the numbers out.