LEAVING BOOKSY
Export your clients from Booksy and bring them to Owneli.
The steps at Booksy follow its own help, checked on the date shown. Owneli’s importer then reads the file, shows you every column, and writes nothing until you have checked a dry run.
Short answer
Booksy’s help says to ask its Support Team for a copy of your client list (in the United States, info.us@booksy.com). Ask for CSV or Excel. In Owneli, choose Generic CSV as the source under Settings, then Plan & data, then Import: Booksy’s customer list is recognised.
Get your list from Booksy
Booksy’s help points you to its Support Team for a copy of the client list.
Write to Booksy support
Ask the Support Team for a copy of your client list. In the United States the address its help gives is info.us@booksy.com.
Ask for a spreadsheet
Ask for CSV or Excel (.xlsx), so the file imports as it is.
Keep the file safe
It holds your clients’ contact details. Store it where only you can reach it, and delete spare copies once the import is done.
These steps follow Booksy help: how do I obtain a copy of my client list from Booksy?, updated 3 September 2026, checked 2026-10-22
Bring it into Owneli
Admins and owners import under Settings. Nothing is written until you have checked it.
Open the importer
Go to Settings, then Plan & data, then Import.
Choose where the data is from
Pick Generic CSV under “Where is this data from?”, then drop in your files: CSV, TSV or Excel (.xlsx), up to 15,000 rows each. An older .xls file needs saving as .xlsx or CSV first.
Check the columns
Every column is shown beside your own data, with the field it goes into. Point any column Owneli did not recognise at a field, or leave it out on purpose.
Dry run, then import
The dry run shows exactly what will be created, matched or skipped. Run the import; if anything looks wrong, Roll back import removes what it created.
What comes across from Booksy
Checked against Owneli’s importer on the date shown.
| In your export | In Owneli | How it comes across |
|---|---|---|
| Client list from Booksy support | Clients | Recognised automatically |
| Any other spreadsheet, such as appointments | The matching records | You confirm the columns |
| Saved cards | Clients add their card again through a secure link | Does not come across |
| Forms, consents and photos | Not part of a standard export | Does not come across |
Owneli’s terms
The same for every business, in three lines.
No commission on clients you bring
The clients you import, and the clients who book through your own booking links and website, carry no commission. Card payments carry a processing fee, which is not published yet.
No contract
Cancel any time. Nothing is billed after you cancel.
Export your clients any time
Clients, then Export, downloads your client list as a spreadsheet whenever you like.
Read the guide: Export your clients any time
What Owneli does not do yet
Worth knowing before you choose.
Questions
Can I set up Owneli before the client list arrives?
Yes. Add your services, team and hours first, and import the client list when it comes. A later import links to what is already there and never creates duplicates.
Will imported clients get marketing messages?
Only those your file marks as opted in. Marketing consent follows the file: a no, a blank, or a file with no consent column leaves the client opted out.
Can I undo the import?
Yes. Roll back import deletes only the records that import created, unless they are already in use, such as an imported client with a new appointment.
Sources
Facts about other companies come from their own public pages on the date shown. Prices and plans change; check their current page before deciding.
See Owneli with your own services and team.
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