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Accept an invitation to join a business

How to accept a Owneli team invitation — set your password, verify your phone, join with an existing account, and fix an expired invite link.

Updated Aug 14, 2026

Click the link in your invitation email, set a password, verify your phone with a 6-digit code, and you're in. If you already have a Owneli account with that email, it's a one-click Accept invitation instead.

How do I accept a Owneli invitation?

The link opens the acceptance page, showing the business you're joining and the role you were invited as. Your email address is fixed — it's the one the invitation was sent to.

If you're new to Owneli

Check the business name and role shown at the top.

Fill in your details

Enter your name, your mobile number, and a password of at least 8 characters, then press Continue.

Verify your phone

A 6-digit code is texted to you. Type it in and press Verify & accept.

You're in

You're signed in automatically and taken to onboarding. If auto sign-in doesn't complete, sign in from the login page with your new password.

Number can't receive texts — a landline, or a carrier hiccup? Use the email me the code instead option that appears; the code goes to the same mailbox the invitation arrived in.

If you already have a Owneli account

One login can belong to several businesses.

Your situationWhat you'll see
Signed in as the invited emailA one-click Accept invitation — no new password, no phone step
Signed in as a different emailA notice that the invite belongs to another mailbox, with Sign out to switch
Signed out, but the account existsSign in first, then click the invitation link again

Invitations expire. If the page says the invitation is invalid or expired, ask the admin who invited you to send a fresh one — the old link can't be revived.

Common questions

Can I change the email address on the invitation?

No — the invitation is bound to the mailbox it was sent to. If it went to the wrong address, ask the admin to cancel it and invite the right one.

What role will I have?

The invitation shows it — owner, admin, manager, or staff. What each can do is capability-based; see Roles and permissions.

What should I do first after joining?

Take the welcome tour, and turn on two-factor authentication — some businesses require it.

Keep reading

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