Add your rooms and equipment, link them to the services that need them, and Owneli reserves one for each booking. It never books two appointments into the same room or onto the same machine at once. They live under Settings → Booking → Rooms & equipment.
Before you start
- Who can do it: anyone with permission to manage appointments.
- Think in types. Give rooms and machines that can stand in for each other the same Type, such as Laser or Facial Room. A service asks for a type, and any free one at that location is used.
Add a room or machine
Start
Go to Settings → Booking → Rooms & equipment and select New resource.
Choose the kind
Under Kind, choose Room (a treatment room or bay) or Equipment (a laser, a microcurrent unit).
Name it and give it a type
Enter the Name your team uses, such as Room 2, and a Type, such as Facial Room.
Say how many and where
Set the Quantity if you have several identical ones, such as 2 lasers. Choose the Location where it is; it's only offered when booking there.
Create it
Select Create resource.
Link it to a service
Open the service, go to its Resources section and, under Required resources, tick the type it needs, or Requires a room. From then on, each booking of that service takes a free one at the booking location, and the service isn't offered where there's none. See Services and pricing.
Take one out of service
Open the resource and set Out of service until a date, with a Reason (staff only). Nothing that needs it can be booked before that day, and capacity drops by one. To stop new services picking it, set it to Paused.
Read the list
Each row shows its units, how many services need it, and anything out of service. Filter by Rooms or Equipment and by type. Check how many services need a resource before you archive it.
Archive a resource
Open it and choose Archive. Services that need it keep the link, but new services can't pick it. Show archived lists archived resources.
Check it worked
Book the linked service on the calendar. The room or machine is reserved with it, and trying to book the same one at the same time is refused or offers another free one.
If something goes wrong
A service disappeared from online booking at one location
It needs a resource type that location doesn't have, or all of them are out of service. Add one there or change the service's Required resources.
"Still have upcoming bookings"
You lowered the Quantity while some units are booked. Move or cancel those appointments first.
Can one visit use several resources?
Yes. A visit with several services reserves what each one needs, such as a room for the facial and the laser for the laser step.