Let a client pay part of a sale one way and the rest another, such as half by card and half in cash. If they can't pay at all today, complete the sale and collect the balance later.
Before you start
You need a sale at the payment step. See Take a payment.
Split a payment
Set the amount for the first method
On the payment step, select ½ or ⅓ to take half or a third of the balance, or type the amount in Amount. The line under it shows what will remain.
Choose the first method
Under Method, select how they're paying this part, such as Cash.
Charge it
Select Charge. Owneli shows how much remains and asks you to pick the next method. Paid on the right goes up, Still owed shows the rest, and the payment is listed under Payments in the cart.
Take the rest
Choose the next method and select Charge again. When the balance reaches zero, the sale completes.
Halves and thirds round up on the first payment, so you never end on a stray cent. Cash can be more than the balance: enter what the client handed you and Change due works out their change.
Leave a balance due
Save the sale as unpaid
On the cart, select Save as unpaid. Owneli shows Saved, balance due with the amount still owed.
Find it when they come back
Go to Point of sale → Sales, set Status to Unpaid, and select the sale. Each unpaid row shows what it owes.
Collect the payment
The sale reopens. Select Collect payment, then take the balance with any method, including a payment link the client pays on their phone.
An unpaid sale is complete, not a draft: stock is deducted, any gift card sold on it is issued, and the appointment is completed. It shows as Completed · balance due until it's paid. Loyalty points and commission wait until the balance is collected.
Check it worked
The receipt lists each payment on its own line, and the Payments list on the sale adds up to the total. An unpaid sale disappears from the Unpaid filter once it's fully paid.
If something goes wrong
Save as unpaid is greyed out
There's nothing owed, so complete the sale instead. The button also waits while a payment is being taken.
Two people want to split one bill
Take each person's share as a separate payment on the same sale. Each one prints as its own line on the receipt. For separate receipts, ring them up as separate sales.
The tip went on the wrong payment
A tip rides on the payment that settles it. On a visit paid by package or membership, the tip is left for the next card or cash payment, so the client can still tip.
I need to refund a split sale
Refund each payment in turn. See Refunds and the cash drawer.