LEAVING VAGARO
How to cancel your Vagaro subscription.
The steps follow Vagaro’s help article, checked on the date shown. Export your customer list and reports first: once you have cancelled, Vagaro asks you to reactivate the account to get them back.
Short answer
Only the business owner can cancel. In Vagaro, go to Settings, then Manage Subscription, then Cancel My Vagaro Subscription, give your reasons, agree to the cancellation policy and confirm. Export your customer list and reports first. Your other Vagaro locations stay active, and the payment account closes unless another Vagaro business uses it.
Before you cancel
Export your customer list
Reports, then Customers, then Export, as Excel. The guide to moving from Vagaro has the full steps.
Export your reports one by one
Export each report you need, such as sales. After cancelling, you would have to reactivate to retrieve them.
Check your other locations
Cancelling one location leaves your other Vagaro locations active.
These steps follow Vagaro help: cancel or pause your Vagaro subscription, updated 13 October 2026, checked 2026-10-22
Cancel in Vagaro
Open Manage Subscription
On a computer, Settings, then Manage Subscription. In the phone app, More, then Settings, then Manage Subscription.
Start the cancellation
Scroll to Cancel Subscription and select Cancel My Vagaro Subscription.
Give your reasons
Choose the reasons that apply and add any feedback.
Agree and confirm
Read the policy, tick “I agree to the cancellation policy”, select Cancel Vagaro Account, then Cancel Subscription. Vagaro signs you out and emails a confirmation.
These steps follow Vagaro help: cancel or pause your Vagaro subscription, updated 13 October 2026, checked 2026-10-22
Bring it into Owneli
Admins and owners import under Settings. Nothing is written until you have checked it.
Open the importer
Go to Settings, then Plan & data, then Import.
Choose where the data is from
Pick Generic CSV under “Where is this data from?”, then drop in your files: CSV, TSV or Excel (.xlsx), up to 15,000 rows each. An older .xls file needs saving as .xlsx or CSV first.
Check the columns
Every column is shown beside your own data, with the field it goes into. Point any column Owneli did not recognise at a field, or leave it out on purpose.
Dry run, then import
The dry run shows exactly what will be created, matched or skipped. Run the import; if anything looks wrong, Roll back import removes what it created.
Owneli’s terms
The same for every business, in three lines.
No commission on clients you bring
The clients you import, and the clients who book through your own booking links and website, carry no commission. Card payments carry a processing fee, which is not published yet.
No contract
Cancel any time. Nothing is billed after you cancel.
Export your clients any time
Clients, then Export, downloads your client list as a spreadsheet whenever you like.
Read the guide: Export your clients any time
What Owneli does not do yet
Worth knowing before you choose.
Questions
Is there a fee to cancel Vagaro?
Vagaro’s pricing page says “Cancel anytime with no cancellation fees.” Its help adds that reactivating an account closed for non-payment means paying the outstanding balance plus a $5 late fee.
Can I pause Vagaro instead of cancelling?
Vagaro’s help describes a pause as cancelling now and reactivating the same account later.
Does Owneli have a contract?
No contract. Cancel any time; nothing is billed after you cancel.
Sources
Facts about other companies come from their own public pages on the date shown. Prices and plans change; check their current page before deciding.
See Owneli with your own services and team.
Create your business account today, or book a demo and the Owneli team will show you around.