LEAVING VAGARO
Export your clients from Vagaro and bring them to Owneli.
The steps at Vagaro follow its own help, checked on the date shown. Owneli’s importer then reads the file, shows you every column, and writes nothing until you have checked a dry run.
Short answer
Only the business owner can export it. In Vagaro, go to Reports, then Customers, then Export, and choose Excel. In Owneli, choose Generic CSV as the source under Settings, then Plan & data, then Import, and drop the file in: Vagaro’s customer list is recognised.
Export from Vagaro
Only the business owner can export the customer list.
Open the customer report
On a computer, go to Reports, then Customers.
Set the filters
Narrow the list if you need to, or leave the filters open to include every customer.
Export as Excel
Select Export at the bottom right, then Excel. Owneli cannot read the PDF version.
In the phone app: More, then Reports, then Customers, then Action, then Excel.
These steps follow Vagaro help: export your customer list, updated 1 July 2026, checked 2026-10-22
Bring it into Owneli
Admins and owners import under Settings. Nothing is written until you have checked it.
Open the importer
Go to Settings, then Plan & data, then Import.
Choose where the data is from
Pick Generic CSV under “Where is this data from?”, then drop in your files: CSV, TSV or Excel (.xlsx), up to 15,000 rows each. An older .xls file needs saving as .xlsx or CSV first.
Check the columns
Every column is shown beside your own data, with the field it goes into. Point any column Owneli did not recognise at a field, or leave it out on purpose.
Dry run, then import
The dry run shows exactly what will be created, matched or skipped. Run the import; if anything looks wrong, Roll back import removes what it created.
What comes across from Vagaro
Checked against Owneli’s importer on the date shown.
| In your export | In Owneli | How it comes across |
|---|---|---|
| Customer list (Excel) | Clients, with their customer-since date | Recognised automatically |
| An appointments report | Appointment history, matched to clients and team | Recognised automatically |
| Any other spreadsheet, such as services | The matching records | You confirm the columns |
| Customer list as PDF | Cannot be imported; export Excel instead | Does not come across |
| Saved cards | Clients add their card again through a secure link | Does not come across |
| Forms, consents and photos | Not part of a standard export | Does not come across |
Owneli’s terms
The same for every business, in three lines.
No commission on clients you bring
The clients you import, and the clients who book through your own booking links and website, carry no commission. Card payments carry a processing fee, which is not published yet.
No contract
Cancel any time. Nothing is billed after you cancel.
Export your clients any time
Clients, then Export, downloads your client list as a spreadsheet whenever you like.
Read the guide: Export your clients any time
What Owneli does not do yet
Worth knowing before you choose.
Questions
Should I export from Vagaro before I cancel?
Yes. Vagaro’s help asks you to export your customer list and each report you need before cancelling; afterwards you would have to reactivate the account to retrieve them.
Will imported clients get marketing messages?
Only those your file marks as opted in. Marketing consent follows the file: a no, a blank, or a file with no consent column leaves the client opted out.
Can I undo the import?
Yes. Roll back import deletes only the records that import created, unless they are already in use, such as an imported client with a new appointment.
Sources
Facts about other companies come from their own public pages on the date shown. Prices and plans change; check their current page before deciding.
See Owneli with your own services and team.
Create your business account today, or book a demo and the Owneli team will show you around.