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FOR CANADIAN BUSINESSES

Owneli for salons, spas and clinics in Canada.

Owneli works for appointment businesses in many countries, each in its own currency, time zone and language. For a business in Canada that means its province’s sales tax from the start, prices in Canadian dollars, the team and clients served in English or French, and a clear statement of where data lives.

Facts checked

A smiling stylist hands a card reader to an older client at the salon’s front desk.
The same booking page in French on a phone: Réserver, free cancellation up to 24 hours before, and payment at the venue.

At a glance

Sales tax
Starts with the province’s rate: HST in Ontario and the Atlantic provinces, GST plus PST in British Columbia, Saskatchewan and Manitoba, GST plus QST in Quebec, GST in Alberta and the territories.
Currency
Canadian dollars.
Languages
English and French (and Spanish) for the team, booking pages, emails and texts.
Payments
Card payments through Stripe, paid out to your bank account.
Data
Stored in the United States (Amazon Web Services, northern Virginia).

GST, HST, PST and QST

In British Columbia, Saskatchewan and Manitoba, services start on GST alone, since personal services there usually carry no PST; products start on the full rate. Check your own rules: Owneli charges what you set.

  • Canadian sales tax

    A new Canadian business starts with its province’s sales tax: HST, GST plus PST, GST plus QST in Quebec, or GST alone. Each part shows on its own line on receipts and in reports, and every rate stays editable.

    Read the guide: Canadian sales tax

  • Your currency, time zone and formats

    Set your country, currency, time zone and date and time formats. The calendar always shows each location’s local time.

    Read the guide: Your currency, time zone and formats

English and French

Your team and your clients each get Owneli in their own language.

At a front desk, a team member shows a client something on a tablet.

Payroll preparation by province

Your pay schedule records your province, because pay rules depend on it.

  • Payroll preparation

    Generate a pay run each period with hours, wages, tips and commission, freeze it, and give your accountant read-only access or send them the figures.

    Read the guide: Payroll preparation

  • Minimum wage for commission staff

    Set your minimum wage once and Owneli works out any shortfall for staff paid mostly by commission, week by week.

    Read the guide: Minimum wage for commission staff

  • Commission

    Fixed or tiered commission per person, a choice of when packages and memberships pay it (when sold, when redeemed or split), and a record of why each commission was paid.

    Read the guide: Commission

Consent and privacy

Anti-spam and privacy laws put the duty on the business. Owneli keeps the record that shows what each client agreed to.

  • Marketing consent on record

    Each client has a separate yes or no for marketing emails and marketing texts, recorded with the date. Every marketing email carries an unsubscribe link, and a texted STOP is honoured.

    Read the guide: Marketing consent on record

  • Retention, legal holds and erasure

    Choose how long completed form answers are kept, protect records with a legal hold, and erase a client’s personal data when they ask, after giving them a copy.

    Read the guide: Retention, legal holds and erasure

  • Audit log

    See who changed what and when, filter by record, person and date, and export the log for a compliance review.

    Read the guide: Audit log

  • Card payments through Stripe

    Connect Stripe to take cards at checkout, deposits at booking, saved cards, payment links and membership billing, paid out to your bank.

    Read the guide: Card payments through Stripe

What Owneli does not do yet

Worth knowing before you choose.

Questions

Does Owneli charge GST and QST in Quebec?

Yes. A new business in Quebec starts with a GST plus QST rate (5% and 9.975%), and each tax shows on its own line on receipts and in reports. You can edit or replace the rate.

Is Owneli available in French?

Yes. The app, the booking pages and client emails and texts are available in French, as well as English and Spanish. Each team member and each client can have their own language.

Are prices in Canadian dollars?

Yes. A Canadian business is set up in Canadian dollars, and prices, receipts and reports all use the currency set for the business.

Is client data stored in Canada?

No. Owneli’s database and file storage are in the United States, in Amazon Web Services’ northern Virginia region. The privacy policy explains what that means for Canadian clients.

Does Owneli help with CASL consent?

It records it. Each client has a separate yes or no for marketing emails and texts, with the date it was recorded; every marketing email has an unsubscribe link, and a texted STOP is honoured. Having the consent the law requires remains the business’s responsibility.

See Owneli with your own services and team.

Create your business account today, or book a demo and the Owneli team will show you around.

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