Topic
Book online
Booking, paying, and managing your visit from your venue's booking page and the private links they send you.
Contents
Articles
15How do I book an appointment online?Book a salon or clinic visit online in a few taps — choose your services, a professional and a time, pay any deposit, and get your confirmation.How do I book for a group or party?Book up to 8 people in one go — build the guest list, find a time that seats everyone together, and manage the whole party from one single link.Reschedule or cancel your appointment from the linkUse the private link in your booking confirmation to reschedule, cancel, or secure your appointment — with any fee shown before you confirm.How do I fill in a form I was sent?Open the private form link from your salon or clinic, answer on your phone, sign with a finger or typed name, and submit — no account needed.Your pre-care and aftercare instructionsThe care link your salon or clinic sends before or after a treatment — how to read it, how long the link lasts, and what to do when it expires.How do I pay a payment link?Open the payment link your salon or clinic sent, check the itemised breakdown, add an optional tip, and pay securely by card straight from your phone.Why do I need to enter my card?What the card-on-file request from your salon means, why staff can never type your number for you, and what a saved card can be charged for.How do I claim a waitlist spot?A time opened up and your salon sent you a waitlist offer — what the countdown means, how to claim the spot fast, and what happens if you miss it.Buy a gift card and check its balanceBuy a salon or clinic gift card online, check any card's balance instantly with its link or code, and spend it at the venue when you pay your bill.Buy a membership or package onlineJoin a recurring membership or buy a session package from your venue's booking site, and claim a membership someone gifted you — step by step.Shop products from your salon onlineBuy retail products from your venue's online shop — browse, fill your bag, choose pickup or shipping, and pay securely by card from your phone.How do I accept a price estimate?Open the estimate link your salon or clinic sent, compare the treatment options, and book the one you want before the valid-through date passes.Leave a tip or a review after your visitThe two follow-up links your salon may send after a visit — tipping is always optional with nothing pre-selected, and reviews are one-time only.Where do I find my receipt?Open the receipt link from your email to see your itemised copy, print it or save it as a PDF, and find every past receipt in your online account.How do I unsubscribe from marketing emails?Stop a salon's marketing emails with the unsubscribe link — exactly what stops, what you'll still receive, and how to change your mind later on.
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